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AIBU?

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Afternoon tea difficulty

388 replies

TheAverageJoanne · 14/01/2026 22:29

Well it's ATBU. Booked afternoon tea for a few friends on Saturday for a birthday. One person only eats cheese on sandwiches but she'll have chutney and things like that on them.

Unfortunately they are being rather difficult. When I requested cheese sandwiches when I booked she had to check with her manager who said it would be OK. They phoned today saying they could only provide cream cheese & cucumber, but not plain cheese! I pointed out plain cheese was available on the children's menu but they weren't able to change the sandwich selection, only for allergy or food intolerance.

AIBU to not leave them a tip, grumble on Trip Advisor and complain to them? We want it to go ahead. I'm going to make some and take along in a sandwich box for this person, too. She doesn't eat meat or fish.

This is a prestige hotel that charges a lot btw.

OP posts:
LaurieFairyCake · 15/01/2026 11:19

It’s very weird a good hotel doesn’t do a vegetarian afternoon tea, I’ve literally had dozens of them up and down the country and there’s ALWAYS been a veggie option and frequently now, a vegan one.

I know you don’t want to out them but you could to warn others as it’s fucking odd Flowers

WaneyEdge · 15/01/2026 11:17

Can you ask them not to put the cucumber on the cream cheese? That’s what I’d do as I hate cucumber and won’t eat anything that it’s touched. Or does she not like cream cheese?

3luckystars · 15/01/2026 11:12

Joking! 😁

3luckystars · 15/01/2026 11:12

AndeanFlamingo · 15/01/2026 10:00

Wouldn't be any good for me either as I'm vegetarian and allergic to cucumber! But even without allergies to consider, that's a very poor offering for vegetarians. To be honest though, this is why I would never go for afternoon tea, I've never seen one with a menu that would suit me.

Why wouldn’t you say where it is?

Anyway it’s not the point but how could anyone ‘hate’ cucumber? There is no taste off it, it’s like water? Some really fussy people here!!

JacknDiane · 15/01/2026 11:10

Would she eat wafer thin ham Barbara ?

WildLeader · 15/01/2026 11:06

Cancel the tea and go somewhere else!

Imisscoffee2021 · 15/01/2026 11:06

The thing with hotel afternoon teas, even the posh ones, is that it's something of a conveyor belt of visitors, and they prep everything in advance to assemble quickly. Yes it seems like they won't accommodate one tiny request but it's possible they get asked alot and might just have a blanket ban on it, as its cheaper and more efficient for them to offer their afternoon tea as standard as part of their business model.

ShowMeTheSea · 15/01/2026 11:01

TheAverageJoanne · 15/01/2026 10:49

Oh stop it and get off your high horse. Your comments are bat---- nasty and ridiculous.

I don't think that's being batshit nasty and ridiculous, they're just asking is there really no vegetarian option, as it does seem highly unlikely as most places do offer one.
When there's a veggie in your group, it's.a bit off to go to the one place that doesn't have a vegetarian option as well when there's so many more places that do.

Pollqueen · 15/01/2026 11:01

Third time this week - shit customer service

Bjorkdidit · 15/01/2026 11:00

PluckyChancer · 15/01/2026 10:46

Where are you eating that they don’t make their sandwiches fresh on the premises each day??? 😱

If anyone tried that here in Ireland, they’d be out of business in a jiffy.

Even our rural petrol stations have proper deli counters where food is freshly cooked and prepared.

But this is the UK where our garages sell sandwiches that were made in a factory last Tuesday and freshly prepared food is outnumbered 10:1 by chains selling UPF shite.

I've not frequently the lovely sounding deli counter at the rural petrol station in Ireland, but have found the same in Spain, every garage seems to have a nice cafe attached selling reasonably priced freshly cooked food.

ImSweetEnough · 15/01/2026 10:56

That's just a Chef being arrogant (year of experiencing working in that industry!). Not surprised that it's a 'prestige hotel' and this is why I really dislike some of them.

I hope you have it all sorted now.

TheAverageJoanne · 15/01/2026 10:56

BunnyLake · 15/01/2026 10:06

Premier Inn perhaps 😏

I’ve googled a couple of random good hotels (not in London) and they offer vegetarian/vegan alternatives. Why OP chose a place that doesn’t is anyone’s guess.

Edited

It's not Premier Inn. It's not a chain. It's a place that focuses on weddings. I'm not going to say where it is.

OP posts:
TheAverageJoanne · 15/01/2026 10:53

Calliopespa · 15/01/2026 10:46

That is what a non-fussy vegetarian would order, rather than insisting that the only thing they can have in a sandwich is cheese.

Exactly.

And I agree, why not just get the cream tea bit? I quite often do that as the full teas are huge. She can always have a cheese sandwich at home first if she really can't make it through an afternoon on scones, cream and tea.

A hotel afternoon tea is really designed as a social crutch to facilitate spending time together chatting. There are various things to pick at, usually several fillings of sandwiches or types of cake, in a communal presentation so that people can have as much or as little as they like while sitting chatting.

If you really don't like bits of it, just have the other bits.

That's the solution we've decided on.

Sandwich beforehand for Little Miss Fussy.
Everybody else gets an extra sandwich.
We all get the sweet stuff.
We don't go there again.
Job done.

There's been no need for such nasty comments from some posters making wild assumptions about the type of people my friends and I are. This place is off the wall crazy at times with some remarks, I despair, I really do.

OP posts:
HoppingPavlova · 15/01/2026 10:53

There isn't one. I've just checked. Seriously. I've read it three times. There's a range of sandwiches for meat eaters, three different choices, but only cream cheese and cucumber for vegetarians. None of that is vegan. Which isn't relevant to us but will be for others. So those fusspots who don't like cream cheese are stuffed!

Easily solved. Don’t go. Go somewhere else that has cheese sandwiches/vegan stuff/whatever on their menu so you won’t need to be entitled and have them adjust their menu for people who don’t like things/have certain diets/have allergies.

I do get their stance as where does it end once they start agreeing to fussy people. Sally doesn’t want the cucumber sandwiches but wants her portion swapped out for cheese. Gloria doesn’t like scones, so you want 2 scones swapped out for 4 macaroons. The cheese sandwiches is just the start of a slippery slope. Much better for them to refuse and you book with someone who has cheese sandwiches/vegan/gluten free/whatever the problem is on their menu. That’s the beauty of many different eateries with different menu’s, you go where the menu matches what people WILL eat, vs having restaurants build menu’s around individuals, and realistically, it’s all a choice, no one is forced to go anywhere.

BriefEncountersOfTheThirdKind · 15/01/2026 10:53

TheAverageJoanne · 15/01/2026 10:49

Oh stop it and get off your high horse. Your comments are bat---- nasty and ridiculous.

They really aren't

The idea that anywhere "prestige" in this day and age only offers cream cheese sandwiches for veggies and no vegan options at all is quite unbelievable

TheAverageJoanne · 15/01/2026 10:49

This reply has been deleted

This has been deleted by MNHQ for breaking our Talk Guidelines.

Oh stop it and get off your high horse. Your comments are bat---- nasty and ridiculous.

OP posts:
Calliopespa · 15/01/2026 10:48

PluckyChancer · 15/01/2026 10:46

Where are you eating that they don’t make their sandwiches fresh on the premises each day??? 😱

If anyone tried that here in Ireland, they’d be out of business in a jiffy.

Even our rural petrol stations have proper deli counters where food is freshly cooked and prepared.

I think they do make them the night before, or early on the day, then they are refrigerated for several hours. That's why the bread always has that slightly different texture.

I don't think many establishments are wildly cutting piles of sandwiches at 3pm.

Calliopespa · 15/01/2026 10:46

BauhausOfEliott · 15/01/2026 10:37

And stop saying fussy. She's a vegetarian

She's a vegetarian AND she's fussy. If she literally only eats ONE type of sandwich filling, out of the countless other non-meat things you can put into a sandwich, she is really bloody fussy.

Most places provide a whole afternoon tea that is completely vegetarian and includes several different types of vegetarian sandwich. That is what a non-fussy vegetarian would order, rather than insisting that the only thing they can have in a sandwich is cheese.

Any 'prestige' hotel can offer a fully vegetarian afternoon tea, and probably also a vegan one.

That is what a non-fussy vegetarian would order, rather than insisting that the only thing they can have in a sandwich is cheese.

Exactly.

And I agree, why not just get the cream tea bit? I quite often do that as the full teas are huge. She can always have a cheese sandwich at home first if she really can't make it through an afternoon on scones, cream and tea.

A hotel afternoon tea is really designed as a social crutch to facilitate spending time together chatting. There are various things to pick at, usually several fillings of sandwiches or types of cake, in a communal presentation so that people can have as much or as little as they like while sitting chatting.

If you really don't like bits of it, just have the other bits.

PluckyChancer · 15/01/2026 10:46

Cremefraicheeee · 15/01/2026 08:14

Hate to break it to you but they aren't made fresh. All afternoon teas are prepared in advance, sometimes the day before.

Where are you eating that they don’t make their sandwiches fresh on the premises each day??? 😱

If anyone tried that here in Ireland, they’d be out of business in a jiffy.

Even our rural petrol stations have proper deli counters where food is freshly cooked and prepared.

ViciousCurrentBun · 15/01/2026 10:39

I would imagine the hotel do not want pics on social media of something looking like it’s out of a school lunch box on a hopefully beautifully arranged stand of sandwiches and cakes.

BauhausOfEliott · 15/01/2026 10:37

TheAverageJoanne · 14/01/2026 23:15

I think it's the simplest thing to accommodate. None of us are "fussy" and your point @ShowMeTheSea is irrelevant and hyperbole. I've never seen Bolognese sauce at an afternoon tea but there's always a first time I guess. For example I don't like smoked salmon but another friend does so we'll trade. We would have done this on Saturday anyway, but with just Philadelphia on the menu it's going to be bland.

And stop saying fussy. She's a vegetarian.

Edited

And stop saying fussy. She's a vegetarian

She's a vegetarian AND she's fussy. If she literally only eats ONE type of sandwich filling, out of the countless other non-meat things you can put into a sandwich, she is really bloody fussy.

Most places provide a whole afternoon tea that is completely vegetarian and includes several different types of vegetarian sandwich. That is what a non-fussy vegetarian would order, rather than insisting that the only thing they can have in a sandwich is cheese.

Any 'prestige' hotel can offer a fully vegetarian afternoon tea, and probably also a vegan one.

C152 · 15/01/2026 10:36

They've warned you in advance that they are unable to accomodate your request, so I think it's a little unfair not leave a tip (if tipping is standard for you and the service on the day is excellent). I think it's fair to state on a review that they were unable to accomodate a special request or show flexibility re the afternoon tea menu.

Are you going to a hotel? Most offer several afternoon tea menus, including a simple version of just scones and tea. Would it be an option for your friend to choose this? Or could you all just order a variety of sweet and savoury dishes from the à la carte menu to share? It's really not appropriate for your friend to take her own food to a restaurant. If you're both unhappy with what's on offer, why not choose an alternative venue?

Calliopespa · 15/01/2026 10:33

Topofthecliffs · 15/01/2026 10:29

I went with friends for afternoon tea to celebrate a birthday recently. One was vegan, one was pescatarian and one hates mayo! Then there was the tea order. One wanted Earl grey, one just hot water with the tea bag on the side for her to dunk, and one wanted coke instead. The patient waiter noted all of the above and agreed to it all except the mayo free sandwiches as they were pre-prepared. As they were carrying in the trays they dropped two on the floor and smashed them. When they brought the replacements magically they had managed to make some mayo free sandwiches!
I was so embarrassed at being part of such a high maintenance group when I am happy with builders tea and anything I am given. We left a big tip! I’m sure this fussy approach is a recent thing as I don’t remember my mother or grandmother ever fretting about fillings. There did used to be a tea menu though, with Darjeeling or Lapsang or Lady grey. Perhaps it is about profit margins.

I’m sure this fussy approach is a recent thing as I don’t remember my mother or grandmother ever fretting about fillings.

Absolutely it is. I actually hope it is just a fad.

ETA I think some people feel it demonstrates how switched on and effective they are.

Judystilldreamsofhorses · 15/01/2026 10:32

I think not providing sufficient vegetarian options is both surprising and disappointing - it's really unusual for venues to only have one veggie dish on a menu. I absolutely hate cucumber so wouldn't like that being my only savoury option. I really don't think you can bring your own food though, I'd be looking for somewhere else to go.

Calliopespa · 15/01/2026 10:31

AngelinaFibres · 15/01/2026 08:54

She's bringing her own sandwiches to a nice hotel ? What a joke she is.

I don't know about a joke, but it sure ain't chic! 😂

Honestly, can she not just have a few scones?