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AIBU?

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Afternoon tea difficulty

388 replies

TheAverageJoanne · 14/01/2026 22:29

Well it's ATBU. Booked afternoon tea for a few friends on Saturday for a birthday. One person only eats cheese on sandwiches but she'll have chutney and things like that on them.

Unfortunately they are being rather difficult. When I requested cheese sandwiches when I booked she had to check with her manager who said it would be OK. They phoned today saying they could only provide cream cheese & cucumber, but not plain cheese! I pointed out plain cheese was available on the children's menu but they weren't able to change the sandwich selection, only for allergy or food intolerance.

AIBU to not leave them a tip, grumble on Trip Advisor and complain to them? We want it to go ahead. I'm going to make some and take along in a sandwich box for this person, too. She doesn't eat meat or fish.

This is a prestige hotel that charges a lot btw.

OP posts:
MimiGC · 15/01/2026 13:28

The savoury part of afternoon tea is the least important part, in my view. Who wants to use up stomach space on that when there are so many delicious cakes and scones to be eaten? If I was your friend, I would simply skip the sandwiches and just go straight to the sweet stuff.

AndeanFlamingo · 15/01/2026 13:21

3luckystars · 15/01/2026 11:12

Why wouldn’t you say where it is?

Anyway it’s not the point but how could anyone ‘hate’ cucumber? There is no taste off it, it’s like water? Some really fussy people here!!

I'm guessing you quoted the wrong person? I don't hate cucumber, I actually love it but it gives me blisters on my lips and inside my mouth and makes my tongue swell. Though I feel like that would be good enough reason to hate it.

Seeingadistance · 15/01/2026 13:20

TheAverageJoanne · 14/01/2026 23:06

No it isn't! She eats all the sweet things. Other places have provided a range of cheese sandwiches in the past. Also vegetarian vol au vents and sausage roll equivalents have been available.

Also I don't think there's anything fussy about not liking certain foodstuffs. How many of us will eat absolutely anything?

Edited

Me. I'll eat pretty much anything. On the rare occasion that I don't fancy something, I just leave it. No big deal and I don't expect a substitute to be provided.

littlemousebigcheese · 15/01/2026 13:19

I can’t believe people are doubting you. I went to a very fancy hotel last year, not a chain just a one of boutique place for afternoon tea and for my veggie friend they suggested she take the ham out of her sandwich. They then said the salmon and dill was vegetarian. Er… they had no veggie or vegan option, just a here is our afternoon tea menu, no subs. That’s it.

notacooldad · 15/01/2026 13:16

Just to clarify, I was joking. Fusspot 😁
😆 🤣
I've had a lifetime of people telling me to get over it! As if I can just switch my taste buds off!!

I was joking. I think with cucumber, either you taste it or you don’t. I don’t taste it so can’t hate it. My husband HATES it and thinks it tastes like perfume.

My dh and both sons hate coriander and say it tastes like soap. I love it and have always been ' what's your problem!'
Maybe I should be more empathetic as they tolerate my cucumber hatred! 😆

Henriella · 15/01/2026 13:13

TheAverageJoanne · 14/01/2026 23:47

There isn't. I'll phone and speak to someone tomorrow about it.

Did you get a chance to phone them to clarify whether they provide a vegetarian or vegan afternoon tea menu OP?

TheDenimPoet · 15/01/2026 13:12

To be honest, if you're a picky eater, you should look at the menu and choose somewhere that has something you will eat. It's a bit rude to go somewhere and just make up your own menu. Plain cheese butties are a bit crap - there's every possibility they just don't want to put their name to that kind of offering, in the case of social media photos etc. And I don't blame them!

Mycatsasuperstar · 15/01/2026 13:08

I dont think vegetarian is being fussy, I have been to afternoon tea parties for birthdays and couple were vegan, couple were vegetarian and they were able to accommodate, its really surprising that a provider on that scale doesn't have a veg menu. Maybe they thought just wanting cheese on bread is just fussy, but actually ordering as per 1 person is vegetarian and its a dietary need is ok. Also maybe more able to if there was another person vegetarian or up for vegetarian menu as easier to do for 2 thrn one and they get their own separate tier?? Its a really easy thing and honestly basic or less premier providers provide it. I would definitely include that in review that vegetarians are not catered for at all! Its sad that people still have to bring their own food to events like this.... surely the joy is not having to do your own....and in interest of inclusivity....Just saying bad form for them

GeorgeMichaelsCat · 15/01/2026 13:08

I know restaurants that do not accommodate requests that are not allergy related or dietary related. It's a blanket policy as people ask for changes to suit personal preferences and they get a lot of them and it slows the kitchen down.

fiorentina · 15/01/2026 13:07

I don’t eat meat and have never had an issue with ordering a vegetarian afternoon tea at the various nice hotels we have met at. Usually I have been given my own plate of sandwiches and some cakes that are definitely gelatine free. I am surprised they aren’t being more accommodating. I personally wouldn’t bother with a crap public review though unless the actual food served was poor on the day.

LittleArithmetics · 15/01/2026 13:06

The hotel's vegetarian provision seems very poor, but why did OP book such a place when there is a vegetarian in the party? Even if she liked cream cheese, it would only be a selection of one sandwich - as a veggie I'd want better, and many places offer better.

NarwhalBuddy · 15/01/2026 12:55

I don’t think your request to the hotel is unreasonable OP.
I really don’t understand why they can’t just accommodate it? It’s not wild. You’re paying.

HibiscusIsland1 · 15/01/2026 12:55

I'd take my business elsewhere.

HibiscusIsland1 · 15/01/2026 12:54

Some of the comments on this thread are just being obtuse for the sake of it. It is a simple request that any quality establishment with good customer service would and should accommodate without question. Afternoon Tea is an absolute money spinner with huge mark ups. You are not being unreasonable OP.

unmitigatedtosh · 15/01/2026 12:49

I'm going to make some and take along in a sandwich box for this person, too.

You cannot bring your own sandwiches. Even to a fecking cafe!

3luckystars · 15/01/2026 12:45

Because the friend is still going to be there, wherever they go.

YouWillNeverGuessMyUsername · 15/01/2026 12:44

i don;t understand why you just can't go somewhere else...

3luckystars · 15/01/2026 12:44

notacooldad · 15/01/2026 12:21

Anyway it’s not the point but how could anyone ‘hate’ cucumber? There is no taste off it, it’s like water? Some really fussy people here!!

Me, my brother and sister are not fussy eaters. I eat virtually all vegetables and fruits but cant stand cucumber. I drink water throughout the day and while I wouldn't call it my favourite drink, quite enjoy it but none of us like cucumber.

Every now and again I'll try but at the age of 60 Im never going to love it. I do t like things like cucumber eyelashes or cucumber' cooling ' skin care products.

Just because you dont like a certain fruit or veg it doesnt make you fussy!

I was joking. I think with cucumber, either you taste it or you don’t. I don’t taste it so can’t hate it. My husband HATES it and thinks it tastes like perfume.

Just to clarify, I was joking. Fusspot 😁

Calliopespa · 15/01/2026 12:43

CruCru · 15/01/2026 12:33

The place I am thinking of is a Middle Eastern place where most of the main courses have some form of nut in them. They say that there is no way to keep people with genuine allergies safe because of the way the kitchen is set up.

There are lots of this type of restaurant - and for lots of reasons.

It simply isn't the case that they are obligated to cater for all.

Calliopespa · 15/01/2026 12:42

sweeneytoddsrazor · 15/01/2026 12:40

I have been to plenty of afternoon teas as a vegetarian and they have all had a vegetarian/vegan option as a full afternoon tea rather than just one choice of sandwich amongst the normal afternoon tea. Never just had a plain cheese option though

They do have them, but this vegetarian wanted a specific sandwich, not the pre-prepared veg/vegan options. And therein lies the issue ...

sweeneytoddsrazor · 15/01/2026 12:40

I have been to plenty of afternoon teas as a vegetarian and they have all had a vegetarian/vegan option as a full afternoon tea rather than just one choice of sandwich amongst the normal afternoon tea. Never just had a plain cheese option though

CruCru · 15/01/2026 12:33

Calliopespa · 15/01/2026 12:30

Actually some Michelin Star establishments - especially in France - simply won't cater. They have statements that basically say if you can't eat our menu don't come. At that level, they cannot afford to be tweaking recipes with the expense of some of their ingredients and their reputations depending on a certain standard of what they serve.

So all those saying it must be a low rent kind of restaurant aren't actually quite on the money there. Sometimes the better their reputation, the more they stick to their guns about what gets served.

The place I am thinking of is a Middle Eastern place where most of the main courses have some form of nut in them. They say that there is no way to keep people with genuine allergies safe because of the way the kitchen is set up.

Calliopespa · 15/01/2026 12:30

CruCru · 15/01/2026 12:22

All those who have said to tell the hotel the friend has an allergy / phobia - please don’t do this either. Restaurants / hotels aren’t obliged to cater for allergies - a (nice) place near me won’t. Now that the OP has already asked about changing the sandwiches, they may refuse the booking if she now says it is because of an allergy.

Actually some Michelin Star establishments - especially in France - simply won't cater. They have statements that basically say if you can't eat our menu don't come. At that level, they cannot afford to be tweaking recipes with the expense of some of their ingredients and their reputations depending on a certain standard of what they serve.

So all those saying it must be a low rent kind of restaurant aren't actually quite on the money there. Sometimes the better their reputation, the more they stick to their guns about what gets served.

PennyLaneisinmyheartandmysoul · 15/01/2026 12:28

CruCru · 15/01/2026 12:22

All those who have said to tell the hotel the friend has an allergy / phobia - please don’t do this either. Restaurants / hotels aren’t obliged to cater for allergies - a (nice) place near me won’t. Now that the OP has already asked about changing the sandwiches, they may refuse the booking if she now says it is because of an allergy.

This, what type of allergy are you going to lie about? Anaphylaxis? when they ask if it’s airborne, contact, eating what will you say?

the hotel will need to know so that they can create an appropriate allergen free area to prep and store these cheese sandwiches, and depending on what you lie about this will impact the sweet treats she gets…

notacooldad · 15/01/2026 12:27

Well, your friend has an ‘allergy’, they will change it for that.
Nasty and low handed.
Why would they change cream cheese for 'plain' cheese. They both have the same allergens in dont they?

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