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AIBU?

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Afternoon tea difficulty

388 replies

TheAverageJoanne · 14/01/2026 22:29

Well it's ATBU. Booked afternoon tea for a few friends on Saturday for a birthday. One person only eats cheese on sandwiches but she'll have chutney and things like that on them.

Unfortunately they are being rather difficult. When I requested cheese sandwiches when I booked she had to check with her manager who said it would be OK. They phoned today saying they could only provide cream cheese & cucumber, but not plain cheese! I pointed out plain cheese was available on the children's menu but they weren't able to change the sandwich selection, only for allergy or food intolerance.

AIBU to not leave them a tip, grumble on Trip Advisor and complain to them? We want it to go ahead. I'm going to make some and take along in a sandwich box for this person, too. She doesn't eat meat or fish.

This is a prestige hotel that charges a lot btw.

OP posts:
Topofthecliffs · 15/01/2026 10:29

I went with friends for afternoon tea to celebrate a birthday recently. One was vegan, one was pescatarian and one hates mayo! Then there was the tea order. One wanted Earl grey, one just hot water with the tea bag on the side for her to dunk, and one wanted coke instead. The patient waiter noted all of the above and agreed to it all except the mayo free sandwiches as they were pre-prepared. As they were carrying in the trays they dropped two on the floor and smashed them. When they brought the replacements magically they had managed to make some mayo free sandwiches!
I was so embarrassed at being part of such a high maintenance group when I am happy with builders tea and anything I am given. We left a big tip! I’m sure this fussy approach is a recent thing as I don’t remember my mother or grandmother ever fretting about fillings. There did used to be a tea menu though, with Darjeeling or Lapsang or Lady grey. Perhaps it is about profit margins.

BriefEncountersOfTheThirdKind · 15/01/2026 10:28

Aluna · 15/01/2026 10:26

Quite.

Some restaurants would not allow outside food to be brought in on health and safety grounds. If you brought in something undercooked it might bring Salmonella or Norovirus which be attributed to the restaurant and in any case maybe passed on.

I think it can even affect their licence if you bring in your own food

It's certainly impolite and rude and could get you thrown out

YorksMa · 15/01/2026 10:26

The problem is, they don't offer 'bespoke' afternoon teas so you can't blame them for not giving you something they never promised. Yes it's only 'a few slices of cheese' but if they have hundreds of people coming through in a day (if it's one of the big London hotels, that will be the case) and everyone wants their own unique variant, it's going to take way longer to prepare and the cost will increase significantly. It sounds like afternoon tea will be wasted on this person. Also, sneaking in your own food is likely to get you kicked out. And I don't see why punishing the waiting staff by not tipping is going to achieve anything. Your waiter/waitress had nothing to do with the decision about cheese sandwiches.

Aluna · 15/01/2026 10:26

BriefEncountersOfTheThirdKind · 15/01/2026 10:10

And, no, you absolutely cannot open up your tupperware 🤣

I don't like smoked salmon or egg and lots of afternoon tea places include these. I just either forgo all the sandwiches or eat the one triangle I like and focus on the cakes. It's all about the cake really anyway 🤣

Quite.

Some restaurants would not allow outside food to be brought in on health and safety grounds. If you brought in something undercooked it might bring Salmonella or Norovirus which be attributed to the restaurant and in any case maybe passed on.

dottiedodah · 15/01/2026 10:18

TBH I find Afternoon tea a bit of a pain anyway.Somewhere between lunch and Dinner ! Anyway I think YABU. The Hotel has a menu that includes cream cheese and cucumber ,Thats fine .My friend is also veggie and would just pass on what she doesnt like.I think friend is being a little fussy.There are usually pastries and cakes. Surely thats enough anyway .With lashings of tea to wash it down of course!

shiningstar2 · 15/01/2026 10:17

I think they are unreasonable in not catering for a few cheese sandwiches when they actually have them on the children's menu. It's not as if they never have cheese in the kitchen and have to specially get in in. I am surprised they will not accommodate this when you have asked in advance. Afternoon teas are not cheap and I would think a request like this, requested in advance wouldn't be a hardship.

BriefEncountersOfTheThirdKind · 15/01/2026 10:10

And, no, you absolutely cannot open up your tupperware 🤣

I don't like smoked salmon or egg and lots of afternoon tea places include these. I just either forgo all the sandwiches or eat the one triangle I like and focus on the cakes. It's all about the cake really anyway 🤣

BriefEncountersOfTheThirdKind · 15/01/2026 10:08

Did you ring them and say "we have 1 vegetarian, can you cater for her?" Or did you say "1 of our party will only eat plain cheese sandwiches so can you make those?"

BunnyLake · 15/01/2026 10:06

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Premier Inn perhaps 😏

I’ve googled a couple of random good hotels (not in London) and they offer vegetarian/vegan alternatives. Why OP chose a place that doesn’t is anyone’s guess.

Fuggleup · 15/01/2026 10:04

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Fuggleup · 15/01/2026 10:02

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AndeanFlamingo · 15/01/2026 10:00

Wouldn't be any good for me either as I'm vegetarian and allergic to cucumber! But even without allergies to consider, that's a very poor offering for vegetarians. To be honest though, this is why I would never go for afternoon tea, I've never seen one with a menu that would suit me.

Aluna · 15/01/2026 09:53

DBD1975 · 15/01/2026 09:43

Hotel are being ridiculous, as long as you are still paying the same they should accommodate.
Ring and ask to discuss with the manager.

Exactly.

Aluna · 15/01/2026 09:52

TheAverageJoanne · 14/01/2026 23:39

There isn't one. I've just checked. Seriously. I've read it three times. There's a range of sandwiches for meat eaters, three different choices, but only cream cheese and cucumber for vegetarians. None of that is vegan. Which isn't relevant to us but will be for others. So those fusspots who don't like cream cheese are stuffed!

Surely you can request cucumber sandwiches without the cream cheese?

What you definitely can’t do is take your own sandwiches.

pizzaHeart · 15/01/2026 09:50

As she is vegetarian the correct way was to ask if they provide a vegetarian option of their afternoon tea and order her one but she can’t complain that she doesn’t like their choices - she can comment that vegetarian options are not very exciting or limited or not available.
You could go to a Thai place and have plenty of vegetarian options.

TheAverageJoanne · 15/01/2026 09:47

Bjorkdidit · 15/01/2026 09:25

Exactly.

And if you dull it down for the fussy eaters, you're disadvantaging everyone else who're thinking they're going out for a fancy afternoon tea and want something a bit more special than mild cheddar on sliced white bread.

Where did the mild cheddar and sliced white bread come from?

OP posts:
DBD1975 · 15/01/2026 09:45

Chalo · 14/01/2026 22:39

I can see both sides to this.

On one hand, they have the cheese, they have the bread, and it’s presumably pretty quick and easy to knock up a cheese sandwich.

That said, the menu is the menu, if it’s not to someone’s taste, outside of serious allergies, it must be annoying to have to pander to everyone’s preferences.

Also, these things are usually priced based on the ingredients. I know you’re not asking for expensive cheese but I suppose that might be a factor.

Overall, I think they should do it, if only because it’s good customer service.

Edited

It is a cheese sandwich, not a huge ask for a prestigious hotel!

DBD1975 · 15/01/2026 09:43

Hotel are being ridiculous, as long as you are still paying the same they should accommodate.
Ring and ask to discuss with the manager.

3luckystars · 15/01/2026 09:42

i have been to loads of afternoon teas, there are always a couple of items I don’t eat but I eat other things instead. We don’t sit there diving it up equally, there is usually way too much food. She doesn’t need to bring her own sandwiches, can’t she eat extra scones?

SnowflakeSmasher86 · 15/01/2026 09:37

Could you ask to add on a children’s afternoon tea and then she can have the cheese sarnies, anyone who doesn’t like one of the cakes for example can have an alternative. As there’s a few of you going, an extra £10-15 to give some flexibility for your friend and others seems a moderate price to pay.

Bjorkdidit · 15/01/2026 09:25

Damnloginpopup · 15/01/2026 08:09

Well where does it end? Do they slice or grate the cheese to satisfy her? Seperate risk assessments! Butter the bread or not? Mild, mature, extra mature? Cheddar, Red Leicester? Double Gloucester? Cheshire? Stilton? So many options! Pickle? Chutney? Relish? Tomato? Cucumber? White? Brown? Granary? Wholemeal? It's not a simple demand and fussy people are the worst to accommodate as everything is being judged.

A cheese sandwich is a can of worms. And I speak as a toastie professional 😁

Exactly.

And if you dull it down for the fussy eaters, you're disadvantaging everyone else who're thinking they're going out for a fancy afternoon tea and want something a bit more special than mild cheddar on sliced white bread.

pizzaHeart · 15/01/2026 09:20

TheAverageJoanne · 14/01/2026 23:06

No it isn't! She eats all the sweet things. Other places have provided a range of cheese sandwiches in the past. Also vegetarian vol au vents and sausage roll equivalents have been available.

Also I don't think there's anything fussy about not liking certain foodstuffs. How many of us will eat absolutely anything?

Edited

Of course it’s ok not to like certain stuff but then you shouldn’t order it. When I want to book afternoon tea somewhere I look up their menu to check if I fancy it or not and if I don’t fancy everything on the list the next question am I ready to pay the quoted price for what I’m going to eat.
So yes, you are very unreasonable to expect set offer to be changed just because. You could easily choose a different place or go for another option from the menu for this friend (if it’s possible) or (shock horror) she could just leave what she didn’t like or swap with one of others for extra sweet thing.

Henriella · 15/01/2026 09:19

WirelessInternet · 15/01/2026 09:11

What kind of grown adult is so pathetic that they’ll only eat a sandwich if it’s cheese?

if she wants to be like this just don’t take her. Don’t pander to it. Don’t complain at the hotel because they don’t have a menu that suits her stupid whims. You wouldn’t go to Kwik Fit and complain that they won’t fix a sewing machine.

She’s vegetarian so the other sandwiches the hotel offers aren’t suitable.

Lindy2 · 15/01/2026 09:19

I think an adult only eating cheddar cheese sandwiches is a bit annoyingly fussy. I'm not sure an afternoon tea is really what she should be ordering as frankly a main component of afternoon tea is a selection of different, fancy sandwiches.

She should order a cheese sandwich and a cream tea and the rest of you the afternoon tea.

WirelessInternet · 15/01/2026 09:11

What kind of grown adult is so pathetic that they’ll only eat a sandwich if it’s cheese?

if she wants to be like this just don’t take her. Don’t pander to it. Don’t complain at the hotel because they don’t have a menu that suits her stupid whims. You wouldn’t go to Kwik Fit and complain that they won’t fix a sewing machine.

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