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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think pizza express has officially lost its charm and is not the same place it once was.

183 replies

SonnyHoney · 10/01/2026 23:54

I cashed in my Tesco Clubcard points for a nice meal out this evening.
We had:

  • shit pizzas
  • shit chicken wings
  • a crappy Caesar salad
I used to love PizzaExpress. It was family-friendly dining with nice lighting, Fun kids colouring that didn’t feel really cheap.

Is it just me, or has it really gone downhill over the last few years? I was genuinely disappointed, as it was always a reliable treat.

There are obviously fantastic little local pizzerias we frequent, but PizzaExpress was always that easy option.

We popped into franco manca new years eve with the kids and that was much better and cheaper.

OP posts:
MagicStarrz · 11/01/2026 11:36

I like their pizzas. I wouldn't compare it to McDonald's but I also wouldn't say it was amazing before.

Chiaseedling · 11/01/2026 11:34

rainbowsandraspberrygin · 11/01/2026 10:12

It’s just snobby people who have more money to burn. Or highly likely they don’t and it’s all lies! 😂

people like to pretend they live in upmarket places with all these bougie independent places. One poster said they have zero chains. Whoopie for them.

maybe they do, maybe they don’t

but don’t look down at and start chastising people for liking pizza express for F sakes.

Pizza express is hardly cheap, so idk what you’re talking about!!

mrsnjw · 11/01/2026 11:29

I change my Tesco vouchers up for prezzo now. Not too keen on pizza express. It was fine when the children were small as family friendly.

Chiaseedling · 11/01/2026 11:24

I have t been in about 4 years but it wasn’t particularly good then! We used Tesco vouchers when DC were young which worked well as it had the ‘picollo’ menu, but it def gone downhill in more recent times.

DataColour · 11/01/2026 11:18

Florencesndzebedee · 11/01/2026 00:49

So many good pizza restaurants in London now that PE is a second to last resort (after Pizza Hut). We like Pizza Union, Pizza Pilgrims, Bella Napoli, Rudys for chains and then there are hundreds of Italian restaurants that do fresh wood fired pizzas too. Can’t see how they’re surviving really.

Same in Manchester, what with Rudy's and Double Zero etc. Went to PE last year with DD as it was convenient for the theatre and we had a voucher. The pizza was very poor quality, just a small step up from a frozen pizza IMO.
It's still popular with my in-laws though, now in their 70s, for them it's still a nice place to go, as they are familiar with it.

Bjorkdidit · 11/01/2026 11:14

FcukBreastCancer · 11/01/2026 10:53

I think it's good for a time in your life, I.e kids under 10

Probably a bit like most AI hotels. Only really attractive if nice food, atmosphere and service isn't your main priority so the mediocre predictability is actually a selling point.

I agree with those saying it isn't cheap. The drinks are extortionate and the food is more than independents, unless perhaps you have a voucher.

HeadyLamarr · 11/01/2026 11:11

It's just suffered by comparing to newer and better places.

When it was Pizza Hut, Pizza land or Deep Pan Pizza Co, Pizza Express looked more chic, and was the only place to get Italian rather than Chicago style pizza.

Now the world and his dog can sell you a sourdough pizza, so PE looks a bit outdated.

OK with the many vouchers (has anyone ever paid full price? It's like double glazing pricing) and for families with young children, but past its best.

5foot5 · 11/01/2026 11:09

CrushingOnRubies · 11/01/2026 10:23

I think a lot of these places is down to the management of the individual restaurant. Local pizza express isn’t too bad. Go quite a lot to the local one. Local Ask on the other hand is awful. Long wait, floors are really slippy and it’s just meh.

I agree.

We used to wonder if our local Pizza Express was used as a training environment because the quality of service seemed to go through a cycle. For a period of time they would be very slow and seemed all over the place, then after a while it improved and they were very on the ball. But a few weeks later it seemed to have gone back to square one again.

However, our local one does seem very well run now and has been for a while with friendly efficient staff. We go every few weeks and, yes, it is consistent quality. I mean, it's pizza, it's fine.

Cheeseandonioncrispswithmytea · 11/01/2026 10:53

Always found it over priced and over rated.

nicer environment than Pizza Hut and feels more of a ‘restaurant’ but find the pizza very mediocre.

all style and no substance and the prices are just ott.

does nothing for me - even when they did the 2 for 1 vouchers that they used to do with car insurance( think it was compare the meerkats) always left feeling ripped off as just so expensive for what you get.

FcukBreastCancer · 11/01/2026 10:53

I think it's good for a time in your life, I.e kids under 10

BunnyLake · 11/01/2026 10:43

I haven’t been for a long time but my view is everything has got worse so there’s no reason to think PizzaExpress has dodged the inferior to what it used to be opinion either.

Yuasa · 11/01/2026 10:29

MeganM3 · 11/01/2026 00:18

It was good in the 1990s and early 2000s. No charm for a long time. Over priced with a chaotic atmosphere. Pizza Depressed.

Sums it up perfectly!

It was both better during this period and not competing with superior sourdough pizza places. When the main high street pizza brand was Pizza Hut, it was the fancy option. The only way to compete now is with deals and gimmicks, which to be fair I think it has been successful at. Although it’s not somewhere I’d choose above other options it has outlasted many chains from that period (which was The Age of the Chain in my mind).

CrushingOnRubies · 11/01/2026 10:23

I think a lot of these places is down to the management of the individual restaurant. Local pizza express isn’t too bad. Go quite a lot to the local one. Local Ask on the other hand is awful. Long wait, floors are really slippy and it’s just meh.

jan2310 · 11/01/2026 10:23

I go to some amazing restaurants but I have a fondness for Pizza Express and their wine is always good. A trip to the cinema then a chat about the film over pizzas and red wine is a perfect night out.

illsendansostotheworld · 11/01/2026 10:21

I love a bit of Pizza Express- definitely not a cheap option without vouchers but my friend and l go twice a year for old times' sake and we always have a nice meal

ShesTheAlbatross · 11/01/2026 10:17

SwedishEdith · 11/01/2026 01:04

Whenever I had an overnight stay for work on my own, I'd go to Pizza Express for the same reason. Could always find one in any city and knew what I'd order would be reliable with a Montepulciano.

This is why we go. DH has several anaphylactic allergies and I’m coeliac. So if we’re away, we know it’s a safe choice with decent options on the menu for both of us. Bill’s is another example. We tend to stick to chains that we know because it’s easier than researching restaurants, downloading the allergy menus, and scrolling through to find that the only gluten free thing is a steak, which I don’t like, or that there’s nothing for DH.
We’re not labouring under the impression that it’s fine dining. But we’re not big foodies and it gets us fed.

rainbowsandraspberrygin · 11/01/2026 10:12

JacquesHarlow · 11/01/2026 09:37

See, this is what I'm talking about. @Nutmuncher .

Like I said in the earlier thread, I've been to La Famiglia, Sale e Pepe, Polpo, Padella. Those are considered to be "sophisticated" Italian restaurants in London, which I happen to frequent because I work here.

But I still go to Pizza Express. I love it .

Surely, SURELY in this day and age, we can love and respect both?

Does that make my palate unsophisticated because I disrespect my tastebuds with Pizza Express every so often?

It’s just snobby people who have more money to burn. Or highly likely they don’t and it’s all lies! 😂

people like to pretend they live in upmarket places with all these bougie independent places. One poster said they have zero chains. Whoopie for them.

maybe they do, maybe they don’t

but don’t look down at and start chastising people for liking pizza express for F sakes.

user2848502016 · 11/01/2026 10:12

I’ve never liked pizza express much anyway

Prefer Bella Italia or Zizzi for a chain Italian restaurant

Jackiepumpkinhead · 11/01/2026 10:07

The one in my town is great, service is really good. Went there just before Christmas and had a really good seasonal pizza. I was surprised by how expensive the pizzas are now, over £20 for some of them. And I think the leggera is an absolute rip off.

Shiftchanger · 11/01/2026 10:06

RobertaFirmino · 10/01/2026 23:57

I think the problem these days is that when Pizza Express is mentioned, people automatically think of Randy Andy, the dirty get.

Maybe they need to address that with some kind of offer perhaps?

’pizza so good it’ll make you sweat’ then half price pizza plus free ice cream to cool down 🤩

GAJLY · 11/01/2026 10:05

It was good 20 years ago. It’s awful now. The last time we went, my 2 children wouldn’t eat more than a few bites and I struggled to eat mine. It was quite horrible. Haven’t been back since.

FourForksSake · 11/01/2026 10:04

oviraptor21 · 11/01/2026 09:54

Pizzaland - that's the one. Thank you @FourForksSake !

Pizzaland was my student job. I still hanker after their calzone. I don’t miss the hideous green skirts we had to wear. Pizza was served in the pans with a little spatula, and it had a salad bar with crescent shaped plates. Customers would create a wide frill with lettuce leaves to pile on as much salad as possible. And cover it with bacon bits.

Sidebeforeself · 11/01/2026 10:03

OtherS · 11/01/2026 00:37

Oh no, I remember when it was the fancy date night option, back in the 90s. Pizza Hut was the bog standard, Pizza Express was for anniversaries, birthdays, proposals etc. But I was a teenager and I also remember thinking Zizzi was the very height of sophistication when it first arrived!

I disagree…who the hell proposes in a Pizza Express?!

PopcornKitten · 11/01/2026 10:02

I rather like pizza express and don’t think it’s on a par with Pizza Hut. it’s a much better chain. Less ‘fast foody’
I go a few times a year and always have a good meal. It’s good for families. Nice variety. I like the modified dough balls like pigs in blankets style.
it’s not fine dining and doesn’t advertise itself as such.

BlueEyedBogWitch · 11/01/2026 09:56

JacquesHarlow · 11/01/2026 06:39

Define “it went shit” @BlueEyedBogWitch

I’ve been going on and off for thirty years, first as a child, then as a young adult, now as a mother.

The garlic bread, doughballs, classic pizzas… I can’t think of anything in this casual dining sector that has remained more consistent in texture, flavour and menu structure. it’s not gourmet. I’m not going to jump on a roof and sing its praises. Or become a shareholder. But it is consistent and hasn’t changed.

What has become so bad about it that we can now call it “shit”…?! That’s a pretty strong word for it.

Or is it more the boredom factor I see a lot on here - how people like to say that overfamiliar things, popular things are “shit?”

No. I don’t need to define my opinions to you.

Opinion stated as fact is a common rhetorical device.

I’m sorry I upset you by not liking Pizza Express any more, though.

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