To complain over 50p?

32 replies

inkyspells · 05/01/2026 10:25

The snow isn’t the best here and I’m full of cold so last night I ordered a Asda order through uber.
The pies I ordered were out of date by 2 months (November 2025) and the mash was open.
So I contacted Uber and they have refunded me £2.50.
The pies were £3.00 and the mash £1.99
The mash should be okay to use so I won’t mow but why £2.50 ? When the item was £3.00

Uber said the max we can refund is £2.50

Would you complain over 50p ?

OP posts:

StrawberrySquash · 05/01/2026 10:54

I don't know what the system is for dealing with problems given that you have both Asda and Uber in the mix. I suspect Uber will just claim they are the middle man. But there should be a system for dealing with problems past £2.50.

PhilosophicalCheeseSandwich · 05/01/2026 10:50

I wouldn't complain as such, but I'd tell them they need to refund the full cost of the two items. It can't be right that their refund is capped at an arbitrary £2.50.

Coffeeishot · 05/01/2026 10:46

If asda is selling out of date food and danaged packaging isnt that more important, than 50p?

BriefEncountersOfTheThirdKind · 05/01/2026 10:43

Where had they got hold of pies that were 2 months out of date? I'd be concerned about the Asda itself as well...

aliceinawonderland · 05/01/2026 10:38

They should be refunding you £5 and I might argue for double that for the inconvenience. You essentially were left without a meal that evening

sparepantsandtoothbrush · 05/01/2026 10:34

Why would you use the mash if it's opened 🤢

KnickerlessParsons · 05/01/2026 10:33

I'd want an explanation about why they provided 2 months out of date pies and open mash more than I'd want the 50p.

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