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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Today I was harassed by a homeless person. AIBU?

315 replies

CopeWithChange · 04/01/2026 19:08

Today, I was in a popular coffee shop in a big city, with my husband and children. Someone approached us - who appeared male but possibly a transgender woman. They said they were homeless and asked me to buy them a drink. I have always tried to be good to the homeless, and a drink seems to be a reasonable request so I said yes. I instructed my DH to wait with the kids and walked this person to the queue. I quite quickly began regretting this decision. My DH was watching carefully, but this individual quite quickly started saying things to make me feel extremely uncomfortable. I’m late 30’s and would say very feminine in appearance. They started saying to me that I was transgender and asking what surgery I had had done. They then looked at my husband saying he sickened them. That he was disguising and he would make sure I was free of him soon. He kept saying “just look at him, watching you. It’s disgusting! but you’ll be free of him very, very soon! My husband could tell by my face that something had changed and walked closer, between where we were and where my kids were. I rushed over to the cashier and said “I need to pay, I need to pay now.” She could see me being uncomfortable and being followed by this individual, who appeared to be possibly on drugs. I made sure my face expressed my fear. It wasn’t hard, as I was genuinely getting frightened. The cashier sent me back to the card readers, where a colleague was working. I said, “can I please pay for this persons drink. I need to pay and I need to leave.” The assistant had me wait while they served the current customer, and the other lady continued making drinks for other customers. There was a lady in the queue I was looking to for help. I’m in my 30’s. She looked very uneasy but avoided all eye contact with me. I paid and left. The individual shouted abuse at my husband as we left and threatened him with assault.

I feel shaken up. No one in ear shot helped. No one cared. Everyone turned a blind eye, despite me knowing they could hear and see. My husband was worried but also fearful to walk my children over and was genuinely out of ear shot. If the man had become visibly aggressive, he would have intervened in a shot. I don’t want him to be flamed here. But the individuals right next to me all did nothing. I feel shaken and upset over this. AIBU to hope that people would do more?

OP posts:
Allusernamesaretakendammit · 04/01/2026 20:29

Totally not unreasonable to expect someone who could hear to assist you- even saying hello/ are you ok/ making some idle chat with you to diffuse the situation. If id witnessed this, I would have. But I'm probably cocky as I work with homeless people. Don't let this put you off being kind, sounds like they are probably quite poorly and services will be aware of them and intervening when they can/ the person's presentation hits a threshold.

RessicaJabbit · 04/01/2026 20:28

CopeWithChange · 04/01/2026 20:27

We were all in the coffee shop together. It was more me than DH who was approached, due to the way we were standing. We were no longer sitting as were about to leave.

So he can't have been very far away...at all.

He even moved closer to you.... A d still did nothing?

How far away was he?

Why didn't he come straight to you as soon as he realised something was wrong?

BuckChuckets · 04/01/2026 20:28

CopeWithChange · 04/01/2026 20:27

We were all in the coffee shop together. It was more me than DH who was approached, due to the way we were standing. We were no longer sitting as were about to leave.

But surely your DH knows you're a fearful person? Why didn't he go with the man when he realised you were insistent on buying him a drink?

LadyKenya · 04/01/2026 20:28

This reply has been deleted

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Moonnstarz · 04/01/2026 20:28

CopeWithChange · 04/01/2026 20:25

He walked straight into the shop and across to the area I was at with DH.

So were you already in the queue? It's a bit confusing working out where you were in relation to DH when they approached. When they asked you to buy them a drink and you said yes, why didn't your DH step in and say he would get it while you waited elsewhere with the children?again I feel that DH knew this could be a dodgy situation and opted out.

RessicaJabbit · 04/01/2026 20:27

CopeWithChange · 04/01/2026 20:25

He walked straight into the shop and across to the area I was at with DH.

Ok.

And then what?

DH just stood by and let you be led away?

And then was somehow so far away that he both realised something was up, moved closer and still.... what just.... stood around knowing something was up?

B1anche · 04/01/2026 20:27

You are criticising others for not stepping in to help you, but would you have stepped in if it was someone else being harassed?

CopeWithChange · 04/01/2026 20:27

RessicaJabbit · 04/01/2026 20:25

Where was DH and kids when you were approached?

We're you all in the coffee shop?

We were all in the coffee shop together. It was more me than DH who was approached, due to the way we were standing. We were no longer sitting as were about to leave.

OP posts:
Hydorgx · 04/01/2026 20:27

LadyKenya · 04/01/2026 20:26

Yes, so transparent, imo. I am surprised so many posters have entertained this.

Are you saying this.... Didn't actually happen?

LadyKenya · 04/01/2026 20:26

This reply has been deleted

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Yes, so transparent, imo. I am surprised so many posters have entertained this.

RessicaJabbit · 04/01/2026 20:26

CopeWithChange · 04/01/2026 20:24

They approached me whilst I was inside the coffee shop. They came in and walked straight for me. It was as if I was targeted.

So where was your DH whilst you were being targeted?

MyLimeGuide · 04/01/2026 20:25

PassportPanicFuuuck · 04/01/2026 20:23

Read the OP.

I did 👏

CopeWithChange · 04/01/2026 20:25

He walked straight into the shop and across to the area I was at with DH.

OP posts:
outerspacepotato · 04/01/2026 20:25

Nobody else is your bouncer.

Say "Go sports team of choice" and lift fist and you're done. Move on.

RessicaJabbit · 04/01/2026 20:25

CopeWithChange · 04/01/2026 20:22

I’m always open to being told I’m at fault - so I completely respect the replies saying I handled this wrong. It was more me who was approached than my husband, due to the way we were standing. I didn’t feel comfortable to say no. That’s my fault. And a lesson I have learned the hard way. I actually stupidly thought the safest bet was just quickly buying this person a drink and moving on with my day. There was a barrier, as well as a stand between my husband and I. The position of the counter meant I had my back to DH predominantly. He felt something was off and moved closer for a better visual, and would have been the first to intervene if he had known what was going on, as he would have if he had seen anything physical. He was unsure, and also had our two children to consider. I understand now that it’s wrong of me to think anyone would try to help. I just hoped the staff would quickly ring up the drink so I could go. I made it abundantly clear to them that I was frightened - trust me. I will learn from this and be more wary moving forwards.

Where was DH and kids when you were approached?

We're you all in the coffee shop?

Ithinkofawittyusernamethenforgetit · 04/01/2026 20:24

Freshstartyear25 · 04/01/2026 20:03

Why would you expect strangers to have a different reaction to you. I’m a woman in my 30s and I wouldn’t involve myself if I see someone threatening with someone else, I can call the police when I’m safe to do so but I can’t put myself in danger for you, you won’t do the same either.

Yes, I’d imagine the guy was hanging around and the customers ahead in the queue had already blanked him - so I would find it a bit frustrating that OP had drawn him further into the shop and the queue, then appealed silently to others for help.

RessicaJabbit · 04/01/2026 20:24

CopeWithChange · 04/01/2026 20:22

I’m always open to being told I’m at fault - so I completely respect the replies saying I handled this wrong. It was more me who was approached than my husband, due to the way we were standing. I didn’t feel comfortable to say no. That’s my fault. And a lesson I have learned the hard way. I actually stupidly thought the safest bet was just quickly buying this person a drink and moving on with my day. There was a barrier, as well as a stand between my husband and I. The position of the counter meant I had my back to DH predominantly. He felt something was off and moved closer for a better visual, and would have been the first to intervene if he had known what was going on, as he would have if he had seen anything physical. He was unsure, and also had our two children to consider. I understand now that it’s wrong of me to think anyone would try to help. I just hoped the staff would quickly ring up the drink so I could go. I made it abundantly clear to them that I was frightened - trust me. I will learn from this and be more wary moving forwards.

So why didn't he come straight to you at the first sign of trouble?

I am genuinely confused as to why he wouldn't have done that.

I cannot imagine my DH just stepping a bit closer.... Ad then doing nothing. He would have come right to me in the first place...

CopeWithChange · 04/01/2026 20:24

ChinFluff46 · 04/01/2026 20:20

I'm very sorry this happened to you.

Is it possible this person was known to the coffee shop as someone mentally ill? Possibly other men nearby thought it was a mentally ill woman? I think you'd only find out by going back and talking to the staff about it.

I think the lesson is always trust your instinct, if it feels unsafe or uncomfortable then it is.

And, if buying a homeless person a drink, buy any drink then hand it to them outside.

Some people know the right things to say to get into your head and make you freeze - I remember on a train once, a man said to me 'I bet your parents never loved you.' Chilling.

I also had bad experience taking someone to a cash machine in the 90s and giving them money for a hostel and watching them get in a car of the hostel owner who was taking them there....then seeing them on a TV national documentary about Brighton two weeks later about shooting heroin showing the lumps it caused on their inner thighs.

In the 2010s I found details of a local shelter near London Bridge, when they refurbished the station I was struck by the contrast of all the posh shops and homelessness which seemed worse than before. I made a donation for some of their cards. They offer hot meals and showers. Do you know how many homeless people have been interested in the card when I've given it to them? Zero! They just say I know about them.

They approached me whilst I was inside the coffee shop. They came in and walked straight for me. It was as if I was targeted.

OP posts:
Ithinkthisisthelasttime · 04/01/2026 20:24

In my experience most of the time people are in their own world in places like coffee shops. I know I am! People are either trying to figure out what they want to order, if they have enough time or.thinking about a million other things. A lot of people also use ear phones when out alone so they may not have heard.
It is a sad state of affairs but as a country we no longer have the same kind of community where you knowosy people. We are all to busy trying ronfit everything in that we pay little attention to others. If people do notice most would expect your DH to step in.

Op I hope you feel calmer and safer now you are home.

PassportPanicFuuuck · 04/01/2026 20:23

MyLimeGuide · 04/01/2026 20:20

What are you talking about?

Read the OP.

TidyCyan · 04/01/2026 20:22

The trouble is that almost all "help" they request put you at risk immediately. You have to either get out your wallet (risk of snatching) or phone (same).

Iocanepowder · 04/01/2026 20:22

Poppy61 · 04/01/2026 20:19

I'm shocked at the harsh responses you have received. Please ignore them.

So what should have actually happened as a resolution here then?

CopeWithChange · 04/01/2026 20:22

I’m always open to being told I’m at fault - so I completely respect the replies saying I handled this wrong. It was more me who was approached than my husband, due to the way we were standing. I didn’t feel comfortable to say no. That’s my fault. And a lesson I have learned the hard way. I actually stupidly thought the safest bet was just quickly buying this person a drink and moving on with my day. There was a barrier, as well as a stand between my husband and I. The position of the counter meant I had my back to DH predominantly. He felt something was off and moved closer for a better visual, and would have been the first to intervene if he had known what was going on, as he would have if he had seen anything physical. He was unsure, and also had our two children to consider. I understand now that it’s wrong of me to think anyone would try to help. I just hoped the staff would quickly ring up the drink so I could go. I made it abundantly clear to them that I was frightened - trust me. I will learn from this and be more wary moving forwards.

OP posts:
Hydorgx · 04/01/2026 20:22

MyLimeGuide · 04/01/2026 20:21

Yeah you should have just decked him! 😂

Know it and use it as a very very very very last resort.

BrendaSmall · 04/01/2026 20:21

CopeWithChange · 04/01/2026 19:19

My husband would have immediately intervened if he was in earshot. He couldn’t hear what was being said.

So I would have just walked away from the man, gone back to my husband and left the shop!

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