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AIBU?

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Cafes should have 2 lines...

337 replies

Mysterian · 31/12/2025 12:13

...one for people like me who want sensible drinks like a cup of tea, and one for those who want freaky complicated things requiring bizarre steampunk looking machinery that take as much as 45 minutes to prepare. Take your order for a wombat milk frappy-mocha foam with cream and splash of smugness syrup and get out my way.
2 lines. One with a sign saying "Normal" above it and one saying "Can't Understand Normal Tea Stuff" overhead.
I sometimes have a hot chocolate, but without the la-di-da stuff like cream and chocolate powder. Like John Wayne or Jesus would have had.

OP posts:
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Nevernonono · 31/12/2025 14:07

45 minutes to make a drink, not sure that’s likely!

5foot5 · 31/12/2025 14:06

Mysterian · 31/12/2025 12:22

I've just come back from a walk round a common that has a mini cafe/kiosk. I wanted a nice warm drink but heard the guy in front ask his wife (Or possibly mistress?) if she wanted a caramel latte, so I gave up and went for my walk. The day was just too short to wait for philanderers to have their drinks made.

In the summer DH and I had just got back to our car after a nice, long walk and there was one of those specially adapted small vans that serve coffees parked nearby. The sort where basically the whole back of the van is a coffee machine.

Anyway there appeared to be just one woman about to be served, so no long queue, so DH and I decided to go get a drink. However, not only was she having some time-consuming concoction but it soon transpired that she was there with her friend and all their combined kids who ran over once she was being served so they could then decide what they would like. Nearly all the choices seemed to involve some sort of syrup which she kept in a different part of the van.

DH muttered to me "Let's just leave it", but I thought that it would look rude and impatient because by that stage it was obvious we were in the queue. Bleeding frustrating though.

ZookeeperSE · 31/12/2025 14:06

Goodness, do you have any other White Supremacist beverage heroes or is it just John Wayne? Not sure Jesus is a good bedfellow for him, although I guess he was the forgiving kind…

NorthernStar96 · 31/12/2025 14:06

Separate lines definitely. And, as well as the "boutique" coffee buyer, the person in front of you who suddenly whips out a post-it note with the order for the 6 others on their team needs to queue there too.

HumbleStumble · 31/12/2025 14:05

Same with GP surgeries. One line is the young who need a 5 min chat and a quick examination, the other is the elderly with a rucksack full of medications and multiple bandages to remove.

Gasp0deTheW0nderD0g · 31/12/2025 14:04

DappledThings · 31/12/2025 12:24

Not a bad idea but YABU to say line instead of queue.

YES! Queue queue queue queue queue. Few of us here are Americans.

Chemenger · 31/12/2025 14:03

KimberleyClark · 31/12/2025 13:59

It’s generally pretty indifferent especially if it has been sitting on a hot plate for ages. That seems to be the choice we have though. Get served indifferent coffee quickly or wait ages for barista to make a half decent one.

I’m honestly not that fussy when it comes to coffee. Years of drinking any old coffee from a filter jug at work have apparently made me unable to tell the difference between good and bad coffee. I don’t drink much of it but as long as it isn’t instant I’ll probably drink it.

slightlyunimpressed · 31/12/2025 14:02

Diamondsbutnoknickers · 31/12/2025 13:31

Forget coffee shops, we need hot chocolate shops. Where you can choose the country of origin. Want something with hints of berry try this one or how about a pure chocolate shot? Do you want hand whipped double cream on that or a shot of hazelnut?

Forget hot chocolates being classed as "luxury" because they have a bit of squirty cream and a few slightly stale marshmallows or got forbid it's made from melted Cadbury buttons.

There is a specialist coffee shop by me that sells every coffee you can imagine. I dont drink coffee but it looks amazing. They sell a few different teas. The "luxury" hot chocolate? Galaxy instant.

This need has already been met! https://knoops.com/uk?srsltid=AfmBOoqE6Ebglvodb5eKvk_kqjgpog_CRwLzAMeyUfbRsGIgbZg7fbs

fantastic hot chocolate but they take an absolute age about it. Each drink separately handcrafted…

Knoops, Expertly crafted chocolate drinks | Hot + cold chocolate

Order hot chocolate flakes online or visit us for hot chocolates in store. Enjoy the best chocolate drinks in the UK with Knoops.

https://knoops.com/uk?srsltid=AfmBOoqE6Ebglvodb5eKvk_kqjgpog_CRwLzAMeyUfbRsGIgbZg7fbs7

FletchFan · 31/12/2025 14:02

I'm somewhere in the middle wanting a bog standard flat white or normal latte. Whereas the person in front of me always wants a family selection of some kind of arty farty sickly frappe something or other.
You either like coffee or you don't. I've never really understood why people feel the need to have flavourings/sweeteners. Completely spoils the coffee but each to the their own.
Unfortunately these differing opinions slows my day down.

Hurdygurdy123 · 31/12/2025 14:01

A lot of this comes from a lack of what I call "queue behind awareness". I seem to have a knack of bigger queue in front of me and none behind, not sure why.

Anyway, if there's a queue behind I believe that all choices should be made, or questions rehearsed, and money should be mobilised ahead of getting served. A queue in front also serves a function of giving time for consideration. If there's no queue behind then that's a licence to open a conversation with the server, either asking for advice on the purchase, or otherwise.

Cammyy · 31/12/2025 14:00

I literally spat my tea out at the acronym for the second line. Pure genius.
I feel this in my soul. I went in for a builders tea yesterday and had to wait behind someone ordering an 'iced-decaf-oat-latte-with-extra-syrup-and-dusting-of-unicorn-farts'. By the time the 'barista' (it’s a coffee shop, not an opera house) had finished the latte art, I’d aged three years and my parking was about to expire.
Since it’s New Year’s Eve, I imagine the 'smugness syrup' is in high demand today. Everyone’s out with their 'New Year, New Me' energy, ordering green tea matchas that look like pond water.
Can we also have a third line for people who have their loyalty app ready to scan and don't spend 5 minutes digging through a Mary Poppins bag for their purse only after the total is announced?
Enjoy your John Wayne hot chocolate. No 'la-di-da' bits allowed! 😂

IcedPurple · 31/12/2025 13:59

I have to say I do often miss Italian cafes where everyone has basically the same order. Espresso. Or maybe capuccino before mid morning. It's considered weird to order one later in the day. No faffing about with all these add ons and special orders. I saw a Youtube video once where someone timed the whole experience, from walking in the door, ordering, knocking back the espresso, paying and walking back out the door, at under two minutes. But coffee culture is very different here.

Mysterian · 31/12/2025 13:59

Nannyfannybanny · 31/12/2025 13:50

How can you have a hot chocolate drink without chocolate??

Sorry. Could have been clearer. I meant no chocolate powder dusted on top of the cream. Why would I want raw chocolate powder when the cooked stuff is already in the actual drink?

OP posts:
KimberleyClark · 31/12/2025 13:59

swimsong · 31/12/2025 13:37

That's what we call filter?
I've never been entirely sure.

It’s generally pretty indifferent especially if it has been sitting on a hot plate for ages. That seems to be the choice we have though. Get served indifferent coffee quickly or wait ages for barista to make a half decent one.

Badbadbunny · 31/12/2025 13:57

Chemenger · 31/12/2025 13:55

I might go back to Subway if they have touch screens now, I can’t be doing with the 20 questions to make a sandwich.

You can also order online via their app which is good for the outlets that havn't got the touch screens yet.

The app and touch screen means the servers can prepare your food so much quicker as they're more efficient without constantly waiting to ask questions and waiting for answers.

Chemenger · 31/12/2025 13:55

Badbadbunny · 31/12/2025 13:53

Order screens are a game changer in Subway. I used to hate all the quick fire questions that usually I couldn't hear due to strong accents and background noise. Much better just using the touch screen and being able to customise to exactly what I want and being able to see all the options. I love touch screens!

I might go back to Subway if they have touch screens now, I can’t be doing with the 20 questions to make a sandwich.

5foot5 · 31/12/2025 13:55

GETTINGLIKEMYMOTHER · 31/12/2025 13:22

😂😂
TBH that’s why I tend to avoid coffee shops, if you can actually call those caramel hazelnut pumpkin spice etc. abominations ‘coffee’, and all the sodding endless faffing to make them.

And here we have the subject of one of my regular rants. If I am having a coffee my absolute preference would be a straightforward filter coffee poured out of a jug that they already have there ready and waiting behind the counter.

"A cup of coffee please." "Here you are, that will be....£whatever." Job done

But it is so rare these days to find anywhere that will just serve you a straightforward, honest to goodness coffee. You have to choose from a list of things where the name doesn't really convey (to me anyway) what it is and each one takes several minutes to make.

If I was going to run an establishment serving hot beverages the choice would be tea (English Breakfast of course) or coffee (filter) and that's it. I might be persuaded to do hot chocolate I suppose. But don't bother asking for fancy milks that aren't really milk because I wouldn't have any.

The Grumpy Old Woman Hot Beverage Stall.

Happyholidays78 · 31/12/2025 13:53

OchonAgusOchonOh · 31/12/2025 12:28

No need for that in am Irish bar. Irish bar staff will pull the Guinness, leave it to settle and move on to the next customer, serve them, top up the first Guinness and finish serving the first customer.

I had a major culture shock when i first went to an English bar and discovered the bar staff would only serve one customer at a time!!

Yes it's the most efficient way, I used to work in a bar in the mid 90's in the UK & we always did this & with John Smiths which was kind of creamy also & needed a top up.

Badbadbunny · 31/12/2025 13:53

Melody21 · 31/12/2025 13:09

Similar here, the server was firing what felt like very complicated questions at me in a strong accent, and I got completely confused and ended up with something very basic.

I do understand it now.

Order screens are a game changer in Subway. I used to hate all the quick fire questions that usually I couldn't hear due to strong accents and background noise. Much better just using the touch screen and being able to customise to exactly what I want and being able to see all the options. I love touch screens!

Sadcafe · 31/12/2025 13:51

Absolutely agree, takes 5 times longer to make the stupid coffee than a cup of tea

CoubousAndTourmaIet · 31/12/2025 13:51

PatriciaRocks · 31/12/2025 13:31

So true about dogs and pavements. It's a bit too awkward to create additional pavements, so I would suggest they move over or step off the pavement to allow people to pass.
Radical, I know.

When you have a big dog, people expect you to do this all the time, usually so they can walk three abreast and continue nattering. Half of them don't even bother to say thanks if you do move aside for them. I now walk on the inside, with my dog beside the wall, and don't change course. If someone has a pram, a bike, a toddler, I will stop walking and hold the dog still to afford them more pavement space, but I'm not walking her in the road.

Nannyfannybanny · 31/12/2025 13:50

How can you have a hot chocolate drink without chocolate??

Emptyandsad · 31/12/2025 13:50

I have it on good authority that Jesus was partial to a fair-trade, oat-milk skinny mochaccino with salted caramel syrup (no chocolate on the top because he's on a diet)

JoshLymanSwagger · 31/12/2025 13:50

This is why I don't have hot drinks when I'm out and about.
I'd go into a pub and have a beer or a soft drink.

WalkDontWalk · 31/12/2025 13:49

WhateverTarrance · 31/12/2025 12:18

Instead of going to a cafe as in Coffee shop, maybe you should go to a Tea shop...
https://www.etymonline.com/word/cafe

I think you're confusing café and caff. Similar etymology, completely different establishments. There used to be - and I fondly believe there still are - caffs that don't offer coffee at all. Unfortunately those tend to be the ones that give you the tea, having put the milk in with the teabag. Which ought to be a capital offence.