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Original poster

Those worked today with customers, how many of them it’s awful Etc to be working today

31 replies

Byeretail · 26/12/2025 19:05

My username is appropriate for this. Handed in my notice in earlier this month and my last shift is Tuesday. Starting my new job away from customers on 12/1. Can’t bloody wait.

I must had about 15-18 customers in my 5.5 hours shift. Who has the nerve to say things like that to retail workers? Pot kettle black with the standards. Think it’s awful for shops to open but you are ok popping in yourself.

In 20 years of retail and customer service in 3 companies, I had enough of the rudeness etc from customers which has got worse, the forgotten heroes of the lockdowns

OP posts:
TeenageSu1cideDontDoit · 26/12/2025 23:28

Ireolu · 26/12/2025 23:21

We went to 4 shops today and the customer service in 2 of them was rubbish. One very good and the other passable. We don't usually go on Boxing day but needed to return/exchange an expensive item. Shop was also open, checked before we went in. It works both ways. Service is worse compared to 10 yrs ago. Some people really don't want to be there and it's written all over their face.

Edited

I doubt anyone wants to be in work on Boxing Day! Could your expensive item not have waited one more day to be returned? We didn't die from not being able to shop for 2 days years ago when the only shops open on Boxing Day were corner shops and DFS!

Ireolu · 26/12/2025 23:21

We went to 4 shops today and the customer service in 2 of them was rubbish. One very good and the other passable. We don't usually go on Boxing day but needed to return/exchange an expensive item. Shop was also open, checked before we went in. It works both ways. Service is worse compared to 10 yrs ago. Some people really don't want to be there and it's written all over their face.

DonnaBanana · 26/12/2025 23:18

Sounds like they’re expressing sympathy

youalright · 26/12/2025 23:17

Yanbu. I have never and will never step foot in a shop on boxing day i don't agree with it

ThreeMenInAVan · 26/12/2025 23:10

Yeah I find it quite condescending, as though retail workers are pitiful little slaves and their benevolent words will bring an ember of warmth to an otherwise bleak existence. I’ve worked in shops, cafes and TV news and working over Christmas has always been part of the job. I think what they mean to say is ‘I appreciate your work’ but it comes out as something that sounds like patronising guff.

DelilahBucket · 26/12/2025 23:08

I've just posted my rant as the owner of a retail business. This year has been particularly awful with rude customers, both online and in-store. Some have been extremely nasty over the most trivial of things, or worse, when they have made an error themselves and want me to foot the bill from my bottomless pit of money. Hugs to you, well done for getting out Flowers

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