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Stupid things customers ask on Xmas Eve Eve

538 replies

Mokel · 23/12/2025 06:52

I have done enough years in supermarkets at Christmas.

I remember one question raised by a few customers when putting out bread.
”do you have any bread dated after 28th”
I said if you go to a supermarket on any other 23rd, the latest date on loaves is 28th. As the bakeries always put the date as X days ahead, regardless of the time of year. I remember seeing one of these customers on Jan 23rd and asked them could they find a date longer than 28th. They couldn’t. Retail worker 1 customer 0.

”Is it possible to collect my turkey on Xmas Day?” Erm no.

OP posts:
Thedownwardspiralpath · 23/12/2025 22:09

SledgingSlide · 23/12/2025 08:41

Eggs are the hardest thing to find! They have no natural home and aren’t even in the dairy section often!

Eggs aren’t dairy 🤔

CaptainCallisto · 23/12/2025 21:54

I used to work in a shop that sold Beatrix Potter stuff. Just Beatrix Potter stuff. Teddies, ceramic models, plates and cups, cards, art prints etc. We used to get about ten people a day (popular tourist destination) asking if we had any Mickey Mouse/Winnie the Pooh/Forever Friends etc. This is in spite of the shop being called a name specifically relating to Beatrix Potter, and clearly only having that on display. It would be like that scene in Notting Hill, over and over again!

grumpygrape · 23/12/2025 21:54

ilovepixie · 23/12/2025 21:48

Staff, especially this time of year are busy stocking out on the shop floor. When a customer asks where an item is we have to take the customer to the product, and then ask if they need help finding anything else. This obviously takes us away from our shelf stacking, we then get into trouble from management for being slow on the shop floor! We can’t win!

Perhaps I should start emailing the shop management when the staff have been helpful with steering me to items. To be fair, I've never had a grumpy response.

JillMW · 23/12/2025 21:52

MomsGotInk · 23/12/2025 20:48

I work at Onestop which is owned by Tesco. Our eggs are on an end display…next to the veg 🤨🤔 been at work today & helped customers find-headache tablets,sprouts,baby milk & cough medicine. We are a small store so I usually take them to whatever they’re looking for. Stupidest question I’ve had- Do you work here? (I was behind the till,in full uniform,wearing a name badge) Last week I got told I was ‘fucking useless’ cuz we didn’t have the brand of cigarettes this bloke wanted. Told him to have a splendid day 💀

I was shopping with a friend who had an enormous list. We could not find some things so I asked a lovely man near the till in uniform. He helped me find things, I asked for clotted cream and he then said “ maybe you best ask someone who works here” I said I thought he did he said “ no love I am a paramedic. I just came in for a sandwich”. I think the paramedic uniform look remarkably like the Asda one😂 My poor friend had to run out wetting herself laughing oops

ilovepixie · 23/12/2025 21:48

Legomania · 23/12/2025 15:47

Especially when the shop is crowded, it is a lot quicker to ask someone than go up and down the aisles, particularly with eggs, which, as established, are kept in a different place in every supermarket! God forbid a staff member has to quickly say 'aisle 3' or whatever

Edited

Staff, especially this time of year are busy stocking out on the shop floor. When a customer asks where an item is we have to take the customer to the product, and then ask if they need help finding anything else. This obviously takes us away from our shelf stacking, we then get into trouble from management for being slow on the shop floor! We can’t win!

JillMW · 23/12/2025 21:47

Mokel · 23/12/2025 08:36

At my supermarket, they didn’t move in the years I was there. With the baking lines. In majority of supermarkets they are there

Edited

There are five supermarkets where I live. The eggs are in different places in all of them none are with the home baking items.

AInightingale · 23/12/2025 21:29

Worst is M&S and their endless, endless stock rotation. I mean, why? So many of their customers seem to be older people and it's so unfair on them particularly. I don't even work there and I've had little old ladies ask me where things are.

MomsGotInk · 23/12/2025 20:48

I work at Onestop which is owned by Tesco. Our eggs are on an end display…next to the veg 🤨🤔 been at work today & helped customers find-headache tablets,sprouts,baby milk & cough medicine. We are a small store so I usually take them to whatever they’re looking for. Stupidest question I’ve had- Do you work here? (I was behind the till,in full uniform,wearing a name badge) Last week I got told I was ‘fucking useless’ cuz we didn’t have the brand of cigarettes this bloke wanted. Told him to have a splendid day 💀

Mokel · 23/12/2025 20:47

Vicliz24 · 23/12/2025 20:22

The funniest and saddest I ever had was the drunk older man at 4.45 on Christmas Eve. . He wanted something for his wife . I said we had a few cut flowers left and some large boxes of chocolates etc , “no”. Ok sir some nice gloves ?, a scarf , perfume? “No” then he apparently had a lightbulb moment, “tights” he said , “she wears tights”
ok said I and off we went to tights . I showed him the nicer and more expensive ones first “no” then he spied the multipacks of American Tan …
“them” he shouted in a perfect impression of Father Jack , “them! “ So I got him a pack . Then I tried the flowers and chocolates idea again . “No , she’ll use these “
i kid you not I still thank of that poor wife every Christmas Morning and will always wonder if she retreated to her bedroom to cry or strangled him .

With the tights...

OP posts:
Jonnyenglish · 23/12/2025 20:28

MyrtlethePurpleTurtle · 23/12/2025 19:15

Speaking from a slightly different perspective, a number of supermarket provide items on same the day BB or Use By dates to food distributors who make available the food for free for collection to save it going to landfill (eg OLIO). Of course charities etc have first dibs. And supermarkets are then able to disclose and promote the amount of food they have saved from landfill.

There may (or may not) be an element of supermarkets not wanting to reduce items by massive margins as it may disincentivise purchase of items at more modest reductions - but that would be speculation on my part

with that context that makes more sense because as you say if they reduce the items to quickly then there would not be much left for the charities. much appricated

Vicliz24 · 23/12/2025 20:22

The funniest and saddest I ever had was the drunk older man at 4.45 on Christmas Eve. . He wanted something for his wife . I said we had a few cut flowers left and some large boxes of chocolates etc , “no”. Ok sir some nice gloves ?, a scarf , perfume? “No” then he apparently had a lightbulb moment, “tights” he said , “she wears tights”
ok said I and off we went to tights . I showed him the nicer and more expensive ones first “no” then he spied the multipacks of American Tan …
“them” he shouted in a perfect impression of Father Jack , “them! “ So I got him a pack . Then I tried the flowers and chocolates idea again . “No , she’ll use these “
i kid you not I still thank of that poor wife every Christmas Morning and will always wonder if she retreated to her bedroom to cry or strangled him .

RedToothBrush · 23/12/2025 20:07

cardibach · 23/12/2025 19:52

You said you like to start in September in response to people saying Christmas stuff is out too early. The alternative to that is not diving under closing shutters.

Oh whatever. You are on one just to pick at me and start a fight. I'm not playing. Go and try it on with someone else to bother.

ilovepixie · 23/12/2025 20:04

Maybeishouldcrochet · 23/12/2025 11:02

My favourite when I worked on the turkey selection at a supermarket was
Customer: can I have the fresh turkey I order
Me: not a problem I will just go and get it
(Go to the fridge and pick up the turkey)
Customer: that can't be my turkey- a fresh turkey can't have blood on it ..
Me: yes madam fresh turkeys like chicken and other meat often have a little blood on them
Customer: get me a manager this is ridiculous.....
Manager came and gave her a money off voucher for her turkey having blood on it... I was cross.....

My answer would have been they do tend to bleed when you cut their heads off!

cardibach · 23/12/2025 19:52

RedToothBrush · 23/12/2025 14:38

Where have I said that?

It is amusing for people to be crawling under the shutters after closing.

Ultimately you don't NEED to have everything regardless of how you shop.

You said you like to start in September in response to people saying Christmas stuff is out too early. The alternative to that is not diving under closing shutters.

maximist · 23/12/2025 19:48

SledgingSlide · 23/12/2025 08:41

Eggs are the hardest thing to find! They have no natural home and aren’t even in the dairy section often!

Only the ones laid by cows are in the dairy section….

ilovepixie · 23/12/2025 19:43

On another note stupid things shop workers say!
I work in a deli and a man asked for freshly sliced ham, he asked how long it would last? I answered it depends how many people are eating it! I was being completely serious and tried to answer what I thought was a stupid question in a polite manner. It went completely over my head he meant the use by date 😂😂

Oochiewalla · 23/12/2025 19:41

Drunk man screaming and crying at the (locked and closed) door of a jewellery store at 4pm on December 24th. We’d ruined Christmas as now his wife didn’t have a present 🤷‍♀️

Friendlylocal · 23/12/2025 19:27

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MyrtlethePurpleTurtle · 23/12/2025 19:25

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Including perhaps some soft skills training?

MyrtlethePurpleTurtle · 23/12/2025 19:24

Emmz1510 · 23/12/2025 15:26

Not a customer one but in a similar vein, why is it that every single year multiple people ask on the community Facebook page what bin is going out when? Not only is that info easily available on the council website, unless your bin day is Christmas Day or Boxing Day, IT WILL BE THE SAME AS USUAL.

In my borough, the bin days change over the Christmas/NY period, irrespective of whether Bin Day falls on a public holiday. IT IS NOT THE SAME AS USUAL.

TBF to my council, they usually put leaflets through the door as this catches people out and there's usually a lot more waste to be disposed of round this period

momager1 · 23/12/2025 19:20

mine today , In the country I live in now, xmas eve is the actual day they celebrate. So, today I was out picking up some things that I prefer fresh, and I was standing at the fridge section that has cream, butter , cheeses. I am an english speaker in a spanish speaking country, and right now in the area that I live in, all airbnbs (and there are LOTS) are fully booked. Someone spanish speaking bumped into me and said oh i am sorry in spanish. I replied in english with a smile, no problem. A couple was shopping beside me in the same fridge and the woman said...omg you speak english. I cannot find velveeta , do you know what fridge it is in? well as it is an american process orange lump of goop, I told them that it was def not in this store, but that a store about 10 min away sells alot of american product. Told them to expect to pay at least 3x price from US, and they went off on one about this bloody country, can't get half of what we want... ffs this is Dominican Republic. Fresh fish and veg and fruit is soooo cheap, even chicken and pork are cheaper. Just stay in United states if you cannot live over xmas without velveeta.

MyrtlethePurpleTurtle · 23/12/2025 19:19

JohnTheRevelator · 23/12/2025 17:25

So many shops seem to hide the eggs!

My Sainsbury's Local doesn't sell eggs 🤣 . I only found out after systematically going round every aisle in the quest for eggs until a member of staff put me out of my baffled misery

MyrtlethePurpleTurtle · 23/12/2025 19:15

Jonnyenglish · 23/12/2025 16:25

does anyone that works in the big supermarkets know why now they hardly reduce the reduced to the cheapest prices ? a year or so ago it used to be anything left after 6/7pm was eg 75% off or very cheap. now it seems even after 8pm its only 1/2 price at best

yes i asked the staff but no one seemed to know why it has altered

Speaking from a slightly different perspective, a number of supermarket provide items on same the day BB or Use By dates to food distributors who make available the food for free for collection to save it going to landfill (eg OLIO). Of course charities etc have first dibs. And supermarkets are then able to disclose and promote the amount of food they have saved from landfill.

There may (or may not) be an element of supermarkets not wanting to reduce items by massive margins as it may disincentivise purchase of items at more modest reductions - but that would be speculation on my part

Lunde · 23/12/2025 19:15

Katemax82 · 23/12/2025 11:05

Legally you can't do that ...

What can't you ask customers to pay for an item they have deliberately broken in a fight?

Rightsraptor · 23/12/2025 18:52

Emas82 · 23/12/2025 06:53

Where's the eggs? X 100000000

That'll be me.

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