Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Stupid things customers ask on Xmas Eve Eve

538 replies

Mokel · 23/12/2025 06:52

I have done enough years in supermarkets at Christmas.

I remember one question raised by a few customers when putting out bread.
”do you have any bread dated after 28th”
I said if you go to a supermarket on any other 23rd, the latest date on loaves is 28th. As the bakeries always put the date as X days ahead, regardless of the time of year. I remember seeing one of these customers on Jan 23rd and asked them could they find a date longer than 28th. They couldn’t. Retail worker 1 customer 0.

”Is it possible to collect my turkey on Xmas Day?” Erm no.

OP posts:
RedToothBrush · 23/12/2025 10:39

BringBackCatsEyes · 23/12/2025 10:34

I don't know who was at the aisle-organising meeting for Tesco, but it's bonkers.

They've split the cereal, crisps/popcorn, and confectionary, so you have the 'unhealthy' cereal down the side of one aisle and the 'healthy' cereal down the side of the next aisle. Same with crisps and sweet.

Like this:
Aisle 1 : fancy chocolate and sweets - fancy crisps
Aisle 2: normal crisps - unhealthy cereal
Aisle 3: normal chocolate and sweets - healthy cereal

Oh and Aisle 9 or something = sugar, eggs, flour
Aisle 3 = the rest of the baking stuff like baking powder, cocoa, icing

I am familiar with it now, so I guess it'll change very soon.

Tescos are by far the worst.

The things that make sense - snacks and anything premade.

I am convinced they no longer cater to people who actually cook and their priority is the ultra processed shoppers.

EasternStandard · 23/12/2025 10:38

RedToothBrush · 23/12/2025 10:34

I should go on Mastermind with the specialist subject - in which aisle in a particular supermarket would you find this item.

I'd probably win.

Ha They do mix it up sometimes, it’s a shopper thing to get people to spend more apparently.

RoseThorne · 23/12/2025 10:38

RedToothBrush · 23/12/2025 10:24

Whispers - when it says 'best before' it doesn't magically go off at the stroke of midnight. A toaster will solve most issues and you are unlikely to have penicillin at that point.

The number of people who will just bin the bread is insane.

It's not the 28th is it? Did someone say they throw it out? I didn't. Did you have a point?

Gribouille · 23/12/2025 10:38

I think the main two categories are:

'Ugly and entitled underbelly of humanity who don't see shop staff as human,'

and

'Perfectly nice and normal person like me who only heard today that Ellie's new boyfriend is vegan'.

lazyarse123 · 23/12/2025 10:35

RedToothBrush · 23/12/2025 10:25

I do not have an organised mind.

I remember mindless shit and it gets added to the mindless disorganised shit in my head.

I might not be organised either really i could just be anal 😂.

KilkennyCats · 23/12/2025 10:35

iwasfineandlight · 23/12/2025 09:20

If you leave your Christmas planning to the 23rd December that is also stupid!

Maybe they didn’t arrive in her online shop?
I can think of loads of reasons for looking for crackers on December 23rd that doesn’t indicate lack of forward planning, ffs!

awrbc81 · 23/12/2025 10:35

When I was working Christmas Eve in a ladies clothes shop as a youngster mid 00s,
did it 2 years and both times several men came in for last minute gifts for wives/girlfriends, and was asked a few times what size underwear to buy 🙄 “she’s about your size” while looking me up and down

Floatlikeafeather2 · 23/12/2025 10:35

RhaenysRocks · 23/12/2025 07:51

To be fair, eggs seems to be the one thing that no supermarket can agree on where they should go so it's never obvious. Some put them near the mil, some near the bread, some in cereal aisle, some near baking.

And some move them around. A lot.

RedToothBrush · 23/12/2025 10:34

I should go on Mastermind with the specialist subject - in which aisle in a particular supermarket would you find this item.

I'd probably win.

Gribouille · 23/12/2025 10:34

Gribouille · 23/12/2025 10:31

It is with scanners, because you've put something on your list to pay for - someone is taking something that you've bought. Same as if they stood at the end of the conveyor belt and lifted your stuff.

Also - manners?!?! 🙀

Also - 'Thank goodness I got the lactose free milk so little Jimmy can enjoy his Christmas like everyone else!' Gets home... gone!

BringBackCatsEyes · 23/12/2025 10:34

RedToothBrush · 23/12/2025 10:11

THANK YOU!

Tesco and beans - what is it with them being unable to put them in the correct aisle labelled 'beans'?

I feel my year has been validated

I don't know who was at the aisle-organising meeting for Tesco, but it's bonkers.

They've split the cereal, crisps/popcorn, and confectionary, so you have the 'unhealthy' cereal down the side of one aisle and the 'healthy' cereal down the side of the next aisle. Same with crisps and sweet.

Like this:
Aisle 1 : fancy chocolate and sweets - fancy crisps
Aisle 2: normal crisps - unhealthy cereal
Aisle 3: normal chocolate and sweets - healthy cereal

Oh and Aisle 9 or something = sugar, eggs, flour
Aisle 3 = the rest of the baking stuff like baking powder, cocoa, icing

I am familiar with it now, so I guess it'll change very soon.

Dontlletmedownbruce · 23/12/2025 10:34

Some of these are funny and bonkers but most are not stupid at all.. what's wrong with asking for something on Christmas eve? People have time and money constraints. Also circumstances change, suddenly MIL is coming for dinner when they weren't supposed to arrive til 30th etc... people may need last minute gifts or food items. Plus from what I'm reading here, retailers do very well from hassled stressed last minute shoppers, this is exactly what they are hoping will happen by opening Christmas eve.

Dfg15 · 23/12/2025 10:32

CaptainCallisto · 23/12/2025 08:53

I used to work in Past Times. Between 4 and 6 on Christmas Eve we were swamped every year by middle aged men panic buying jewellery for their wives. We would frequently see the same men flapping on the Saturday afternoon before Mothering Sunday!

I miss Past Times, it was a lovely shop

Ellie56 · 23/12/2025 10:31

Goalpace · 23/12/2025 09:12

I was in Asda once on Christmas Eve as I’d been dispatched by MIL for a jar of glace cherries…

Anyway, got there and could see there were no trollies or baskets so knew it would be a tad busy. A couple left their trolley unattended whilst they walked a bit further up the aisle to look for something… someone came, empty the contents of the trolley on the shelf and walked off with the trolley…. Shortly followed by the female of the couple going nuts at the man just shouting “how can you had lost the trolley, where did you leave it”

Grin Grin

Did you tell them what had happened?

SledgingSlide · 23/12/2025 10:31

HelenaWaiting · 23/12/2025 10:17

No it isn't. What is stupid, and what is being criticised here, is complaining when told there are none left. I hope you and your strawman have a very happy Christmas.

No. People are being criticised for simply asking. No strawman involved.

iwasfineandlight · Today 09:12
Terrytheweasel · Today 09:11
Literally none of the questions asked are stupid so far ..
Show quote history
Asking if they have crackers at 3pm on Christmas Eve, when they’ve been on sale since sodding September, is stupidity.

Gribouille · 23/12/2025 10:31

penguinpalace · 23/12/2025 10:28

Is that actually strealing though?

It is with scanners, because you've put something on your list to pay for - someone is taking something that you've bought. Same as if they stood at the end of the conveyor belt and lifted your stuff.

Also - manners?!?! 🙀

RedToothBrush · 23/12/2025 10:30

gmgnts · 23/12/2025 10:25

Newspapers, like eggs, are often difficult to find in supermarkets. In our local Tesco they are on a large wheeled trolley, which is wheeled to different spots on different days. I'm not sure what you mean by 'we're a fucking supermarket, what do you think?' Not all supermarkets sell newspapers, although most do. Perhaps it's as well you've left retail as you don't sound very tolerant of customers!

Newspapers

Either right by the door (often tucked away) by the lunchtime grab me food aisles.

Or

Second aisle in by the wrapping paper

Or

Eight aisles in by the books.

Depending on which supermarket brand and which branch you use. Also see individual bottles of water (multi packs are in a different aisle).

PassCaring · 23/12/2025 10:30

Agree that it is OK to ask where things are.
Nearest Sainsbury's has packet bread sauce at end of an aisle against back wall. Not in table sauces or cooking sauces aisles.
Asda: cream isn't near the milk, cheese, butter, no it is at the far wall with the chilled deserts.
Unsalted natural peanuts could be anywhere and no where in both.
Home Bargains is my favoured discounter but the aisle labelling is completely wrong. Pet stuff in toys, veg in under home wears.

ChronicallyMum · 23/12/2025 10:30

TheCosyViewer · 23/12/2025 08:52

In fairness, I wouldn’t have a clue how far in advance bb dates on breads are calculated. I would actually think it varies, depending on the type of bread.

I’d sat the vast majority wouldn’t have a clue either.

It does vary depending on the type of bread, they differ between 7 & 11 days. 95% have 7 days exactly from the moment it is put in a bag. Obviously once it’s shipped to a supermarket, that’s generally 5/6 days. Longer if preservatives are used, less for all natural ingredients.

TheEllisGreyMethod · 23/12/2025 10:30

I don't work in retail but my least favourites in healthcare are
'you must be so sad you have to work' 'bad luck' 'what have you done wrong to work'
Mainly because I'm a massive scrooge, hate Xmas and would rather work because the hospital is quite festive and no one wants to be unwell, I find caring over the holidays the only thing that soothes my hate of Xmas.
Can't say that though so I just smile.

I particularly enjoyed trying to book a clinic appointment with a gent who said 'my ghastly children will be here, they think they know everything so I would enjoy the break' 🤣

Seagullsandsausagerolls · 23/12/2025 10:29

Customer asking where the vegetarian Brussel sprouts were...

penguinpalace · 23/12/2025 10:28

BlackCoffeeAndSugar · 23/12/2025 08:11

I used to work in Tesco and people would steal things out of otherbpeoples trolley

Is that actually strealing though?

Mysticmaud · 23/12/2025 10:28

Postieonthego · 23/12/2025 10:20

On Christmas Eve.

"I ordered something online yesterday have you got it?"
"My parcel is coming by Evri/DHL etc have you got it?" - standing by big red Royal Mail van
"Are you a postman?" - wearing bizarre red outfit

"Have you got a parcel for 45 Smith Street?"
"That's not on my round, that will be Claire she is delivering now, so she may have it."
"Has she got my parcel?"
"Sorry I don't know."

"It's dark tonight isn't it." Me at the front door them in their hall, not turning any lights on.

"Could you bring this back Christmas Day, the kids are here and I've nowhere to hide it?"

Delivering at 8pm this week, van straining with parcels. "Why are you working so late?"

My dh runs the sorting office in the next town.
All of the the above have been said. One Christmas morning he had to get a sack and take the access mail out of the post box that was overflowing onto the street. Why would you shove a card in that will fall out?
His Christmas eve question is always 'will this get there tomorrow?'
I'm ex retail and I loved a Christmas Eve.

RedToothBrush · 23/12/2025 10:28

Gribouille · 23/12/2025 10:24

See? THIS is what I'm here for! Not people asking for bread and eggs...

(I used to work in a bank in Scotland; by 8:30am the day after Hogmanay, people would be pressed to the doors, trying to get in like it was the last helicopter out of a war zone...).

If ever you wonder about the zombie apocalypse happening or just generally what would happen if credit card systems went down for more than three days, remember that being polite won't save you because you are up against these fuckers.

MiniPantherOwner · 23/12/2025 10:27

iwasfineandlight · 23/12/2025 09:27

Yes? Christmas is the same date every year. You need the same things every year.

Which might indicate that the shopper was disorganised. There is nothing wrong with a disorganised person going into a shop hoping that they might still have some crackers in stock. How is it a stupid question to ask? The shop may or may not have any and the shop assistant is the obvious person to ask.

Swipe left for the next trending thread