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Christmas grocery slot from Asda - what's the point?

54 replies

whyschoolwhy · 22/12/2025 17:59

I have a click and collect order booked for tomorrow morning. In the past few days I've gone in to amend it a couple of times, and as I've gone to check out my amends, it's casually informed me that the following items are no longer available:

Turkey crown
Carrots
Nice cheese
Custard
Cream
Mince pies

What's the point of placing an online delivery if the most important items aren't going to be in stock? And also, if I hadn't gone in to amend the order, I'd be none the wiser!

I assume the big chains are not all like this, or no one would use them for Christmas grocery deliveries...

OP posts:
Fends · 22/12/2025 18:14

If you’d left it rather than amending then you’d likely have got what you ordered. It’ll be back on the shelves by tomorrow morning

Clefable · 22/12/2025 18:12

This misconception happens every year. When you order standard stuff from any of the big supermarkets, they aren’t put aside for you days in advance. The pickers pick them from the shelves the day your order is delivered, the same shelves everyone else shops from. That means stock levels will fluctuate, and the availability of stuff will change.

If you want to be guaranteed important stuff then you need to use the festive preorder stuff all the big chains do, where things are ordered just for you. They usually do a range of festive stuff like turkey etc that you have to order and commit to in advance and can’t change within two weeks of your order. Otherwise your order is just the same priority as any other shopper.

That said, my Tesco order only had two subs today and neither anything important, but I used the festive preorder for a couple of bits and the rest of us the stuff is from butcher. I wouldn’t rely on an off the shelf order for the bulk of my Christmas stuff.

Givemeausernamepls · 22/12/2025 18:10

I got mine today and had everything I ordered in it. Was chatting to the driver and he said so far, so good people were getting their orders.

LVhandbagsatdawn · 22/12/2025 18:06

An online order doesn't reserve items for you and they can only send what your local supermarket has.

If you rely on this to get Christmas shopping on the 23rd December you're playing a risky game.

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