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Original poster

Broken washing machine, what to do

43 replies

applianceworldqwe · 20/12/2025 12:28

Replace or get a repair from manufacturer which is £149.

I find it terrible it's only a 1 year warranty on integrated washing machines.

I don't know if I should repair at £149 or get a new one? It's 5 years old now

OP posts:
ComtesseDeSpair · 20/12/2025 13:00

At five years old I’d replace, especially if yours is in heavy use. Yes, I know it’s not as eco friendly as a repair, but I’ve always found that once something older begins to fail, further faults usually follow. If it’s compatible with your cabinet and you want a longer guarantee, Ikea offer five years on their integrated appliances. I’ve been very happy with ours.

Tiredofwhataboutery · 20/12/2025 12:58

I got a new machine from Amazon recently. Freestanding but it was only £170 (they offered it on five interest free payments of £34) included free installation/ disposal of old machine.

Bobiverse · 20/12/2025 12:58

You must have a local repair guy who can do it cheaper. I’d repair. I really hate the way everyone just throws everything out now instead of fixing them and using them for years and years. It’s so wasteful.

Brefugee · 20/12/2025 12:58

applianceworldqwe · 20/12/2025 12:28

Replace or get a repair from manufacturer which is £149.

I find it terrible it's only a 1 year warranty on integrated washing machines.

I don't know if I should repair at £149 or get a new one? It's 5 years old now

for me it would depend. How much was it in the first place, do i feel i have amortised that cost?
Is the repair guaranteed for a year, at least?
How much have similar machines been improved in terms of energy and water efficiency to make it worth buying a new one?
or would it be worth getting a 2nd hand one (taking the energy/water efficiency issue)

alternatively: you could go to the river and bang your smalls against a rock to get them clean?

Locutus2000 · 20/12/2025 12:56

DinoLil · 20/12/2025 12:54

Bah, just typed a reply, went to grab a link and whoosh, lost my reply!

Anyway, in short, my machine packed up last weekend. You can buy a cheap one from Argos for £199 so I'd look at that than paying £150 for a repair.

Atm I'm bailing mine out then emptying the drain (lots of towels, one flooded kitchen) and doing the same again. At least I can get some clean knickers, albeit sopping wet, which then need wringing out and the dehumidifier on full whack.

The problem with the likes of Argos is they charge about £50 for disposal and connecting the new one. I'm physically unable to pull out my broken one and disconnect it.

Always at Christmas, eh??

Op has an integrated washing machine so will need one suitable plus the issue of fitting.

cestlavielife · 20/12/2025 12:55

5 years but how many washes? 2x day is heavy. Once a week it should last longer

DinoLil · 20/12/2025 12:54

Bah, just typed a reply, went to grab a link and whoosh, lost my reply!

Anyway, in short, my machine packed up last weekend. You can buy a cheap one from Argos for £199 so I'd look at that than paying £150 for a repair.

Atm I'm bailing mine out then emptying the drain (lots of towels, one flooded kitchen) and doing the same again. At least I can get some clean knickers, albeit sopping wet, which then need wringing out and the dehumidifier on full whack.

The problem with the likes of Argos is they charge about £50 for disposal and connecting the new one. I'm physically unable to pull out my broken one and disconnect it.

Always at Christmas, eh??

Broken washing machine, what to do
mydogisanidiott · 20/12/2025 12:53

Depends what brand, how much it cost and if you have hard water and what is wrong with it.

runwithme · 20/12/2025 12:51

Have you cleared the filter?

mugglewump · 20/12/2025 12:47

Get some other quotes for a repair. We have a great guy around here called The Spin Doctor, so local, independent repairers do exist. I think it is so sad that people are saying get a new one after 5 years - what a massive environmental waste. Please look to keep it going.

TeaRoseTallulah · 20/12/2025 12:47

applianceworldqwe · 20/12/2025 12:41

Are they likely to reduce. Yes I can wait, it's still doing a 2 hour wash cycle just doesn't come out as dry as I would like it.

Show quote history

You mean it's not spinning like it should or is it a washer/drier?

Crazybigtoe · 20/12/2025 12:44

Id repair- as long as guarantee on the repair

IwishIcouldconfess · 20/12/2025 12:43

Just get a new one.

Original poster
applianceworldqwe · 20/12/2025 12:41

CarefullyCuratedFurniture · 20/12/2025 12:29

Get a new one. After 5 years, it doesn't owe you anything.

They offer a 10 years parts warranty. I really think washing machines should last longer as I'm.a single person

OP posts:
Original poster
applianceworldqwe · 20/12/2025 12:41

Blueskiesnotgrey · 20/12/2025 12:34

5y, it's done these days, get new one (can you wait for boxing day sales?)

Edited

Are they likely to reduce. Yes I can wait, it's still doing a 2 hour wash cycle just doesn't come out as dry as I would like it.

OP posts:
Blueskiesnotgrey · 20/12/2025 12:34

5y, it's done these days, get new one (can you wait for boxing day sales?)

Itsjusttoomuchtoday · 20/12/2025 12:30

At 5 years old I would get a new one.

CarefullyCuratedFurniture · 20/12/2025 12:29

Get a new one. After 5 years, it doesn't owe you anything.