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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Feel a bit weird about what my cleaner did.

858 replies

DeadlyDead · 19/12/2025 17:29

My cleaner has been with me for a few years. She’s a very nice woman, but can be a bit sensitive (if I give any feedback/ask for her to change something she does etc. she doesn’t take it well). I trust her- she has her own set of keys for my house, knows the alarm code etc. Good relationship overall- if I’m home when she’s here I’ll make us both coffee and we’ll chat.

She came on Monday for her usual cleaning appointment. I put my Christmas decorations up last weekend and she was very complimentary of them, asking where I got various bits etc. To be fair, I do go a bit OTT and love Christmas and this year’s decorations turned out especially well- I make a lot of stuff myself, and also have been collecting bits for years. We had coffee and then I needed to go out so we said our goodbyes, and I left her to it.

She lives about eight miles away from me, but we’re in the same area.

Today, I went onto Facebook and a post from a local group I’m in came up. It was a photo of someone showing off their Christmas decorations- I had to do a double take because it was my house! Pictures of my living room, hallway, landing, and sitting room, all decked out for Christmas. They were posted by my cleaner (under her own name- we’re not FB friends but both members of this group). The caption is along the lines of “not bad for a tired mum of three” and there are a few thousand likes and a several hundred comments (it’s a very big group). Lots asking where she got various items from and she’s replying, based on her asking me the same thing on Monday! In one comment she didn’t know where something was from and replied “I’ve had that for years, it was originally my Nan’s” 😮 (about a candle holder I got in Next c. 2019!!)

When I first saw it, I was a bit perplexed but didn’t dwell. Now that it’s sunk in, I’m a bit pissed off. My home isn’t instantly recognisable to strangers based on those photos, it does feel like a breach of privacy.

As I said, she can be quite sensitive so even saying this to her gently will likely result in her getting upset, and likely not coming to clean for me again. I can get another cleaner, but I don’t really want things to end this way as I’ve been happy with her until now.

In my shoes, would you be annoyed?

AIBU to be annoyed?

OP posts:
Poodlelove · 19/12/2025 20:12

That is your home and it's not right.

Ask her to remove by texting her.

DeadlyDead · 19/12/2025 20:12

And, for the record, she also got me a Christmas present. She always does.

I’m not trying to paint myself as some philanthropic saint here. We have a good relationship, we’re nice to each other.

OP posts:
Tapsthemic · 19/12/2025 20:11

I agree with PP - I’d need to say something, but I believe you can approach this with empathy, tread softly, and spare any humiliation. Something like - “Hey X, I spotted your post on the local FB group. Thanks for the appreciation, but it’s probably best to take it down. I value your excellent work, but I need to be clear that I don’t want any photos of my home on social media (or anywhere). Thanks and see you Monday”

Itiswhysofew · 19/12/2025 20:11

I dont have a cleaner, but I think I'd be quite amused by what she's done. Not the point, but I'd love to see your houseGrin

DeadlyDead · 19/12/2025 20:10

Wellretired · 19/12/2025 19:49

If ask her. "I saw this post (showing phone) isnt this my house? What happened? " and take it from there depending on the response. She's your employee and a good boss picks things up quickly so they dont grow into a big problem but get resolved instead.

For the record, she’s not my employee. I don’t need to be a “boss”, good or otherwise. I just need to be happy with the level of service she’s providing me, and the way she delivers it. Currently, I’m happy with her service, but not her behaviour in/towards my home so I need to decide what to do.

That said, I do feel for her. Losing a client the week before Christmas when I know she needs the money isn’t going to be easy. Good cleaners are in demand around here though.

She’s due to come again on Monday (she comes once a week) and I won’t be here (traveling to family for Christmas) so I’m going to text her tomorrow to cancel Monday. As it stands, I don’t feel comfortable having her here, especially when we’re not home, but I want to take some time to think about what I’ll do next. I do like her and feel she’s not a bad person, but this is very strange.

For those worrying about her having keys, we have a really good CCTV system with phone app notifications, and monitored gates etc so I’m not worried about her (or anyone) getting near the house unnoticed.

I really don’t think she’s dangerous, but I can’t figure out if she’s deceitful, or maybe just struggling and putting up a fantastical front?

OP posts:
NickyWiresSunnies · 19/12/2025 20:06

Yeah, I was going to add: bet this isn't the first time she's postured with your property, pretending what's yours is hers. And the 'sensitivity'? That's her attempting to evoke guilt in you (& succeeding, evidently). There are more cleaners out there, ones who won't breach your trust.

AngelicKaty · 19/12/2025 20:05

DeadlyDead · 19/12/2025 19:36

She can be a bit snitty. I have high shine cream porcelain tiles in my hallway. They’re a bugger to clean. Any drop of water leaves a mark. I asked her before to go back over them with once she’s mopped to dry them (using a fluffy long handled buffer thingy I have- don’t know what they’re called but they’re like a mop with a microfiber attachment at the end) and she was clearly unimpressed. Told me she’s cleaned hundreds of floors and the problem is my tiles, and not how she cleans them and she’s never had anyone complain before. I told her it absolutely is the tiles and they need to be dried because the water marks dry in, regardless of who cleans them.

Another time, I asked her to please put her coffee cup into the dishwasher when she was finished (if I’m not home I’ve told her to help herself to the coffee machine- I genuinely don’t mind). It was just annoying to come home after paying for a clean and finding an upturned cup on the side of the sink. I accept that’s a little irritant but I said it nicely, and her response was to tell me it was fine and she’d bring her own coffee in a travel cup instead. I told her that wasn’t what I meant but if she preferred to bring her own coffee that was fine, then she backed down and now the cups go in the dishwasher.

Ooh, the coffee cup thing sounds very passive-aggressive on her part OP. I hate to say this, but I think she's extremely jealous of you - which may be understandable given the disparity between your situations - but if I'm right I think it would be best for both of you to let her go.

Strangequinoaconcoction · 19/12/2025 20:05

Poppolo · 19/12/2025 20:03

You know, presuming she didn’t include directions and your address, I would think her unwise and living a little bit of fantasy which probably tells you her life as a single parent with a disabled child is hurting her more than you usually notice.

I would pretend I had never seen it and carry on with my reliable if sensitive cleaner as I would feel a bit sorry for her and also would know it could take a lots of faffing around before you find someone you trust and are comfortable with. I value that more than I judge some ill though through escapism.

Well said

ToadRage · 19/12/2025 20:04

I'd be fuming at someone trying to pass off my home and decorations as their own. I may be sensitive but i'd feel violated about letting this person into my house, then taking pictures and putting them on social media without my knowledge. It would feel a bit like stealing even though she hasn't actually taken anything. I would have to call her out even comment on the post outing her, even if it meant finding a new cleaner.

Strangequinoaconcoction · 19/12/2025 20:04

Switcher · 19/12/2025 19:58

I'd fire her.

Fire a single mum at Christmas for taking photos of your interiors?

Poppolo · 19/12/2025 20:03

You know, presuming she didn’t include directions and your address, I would think her unwise and living a little bit of fantasy which probably tells you her life as a single parent with a disabled child is hurting her more than you usually notice.

I would pretend I had never seen it and carry on with my reliable if sensitive cleaner as I would feel a bit sorry for her and also would know it could take a lots of faffing around before you find someone you trust and are comfortable with. I value that more than I judge some ill though through escapism.

littlezozo · 19/12/2025 20:02

Search her name. Check what else she has posted that could be your house. She may have hosted a bbq while you were away and posted pics of that. Imagine!

CrowMate · 19/12/2025 20:02

She needs to know she can’t do it again and should not be photographing your house, let alone sharing it, without your permission.

I think @Wellretired has made a very good suggestion of how to approach this.

Wellretired · 19/12/2025 20:01

If ask her. "I saw this post (showing phone) isnt this my house? What happened? " and take it from there depending on the response. She's your employee and a good boss picks things up quickly so they dont grow into a big problem but get resolved instead.

JLou08 · 19/12/2025 19:58

I'd find it uncomfortable. I'd also think she maybe is short on money and lacking pride in her own home which led to her doing it so I'd feel a bit sorry for her and not want to humiliate her by saying anything.

Strangequinoaconcoction · 19/12/2025 19:58

Wellretired · 19/12/2025 19:49

If ask her. "I saw this post (showing phone) isnt this my house? What happened? " and take it from there depending on the response. She's your employee and a good boss picks things up quickly so they dont grow into a big problem but get resolved instead.

Love this option

Switcher · 19/12/2025 19:58

I'd fire her.

Strangequinoaconcoction · 19/12/2025 19:57

DeadlyDead · 19/12/2025 19:48

Can I ask why?

From what you have said, she seems to have severe issues with low self esteem. She takes any criticism very personally and she is pretending her house is better than it is.
You obviously treat her very well and I do agree that the behaviour with the photos is weird but I don’t think she is dangerous or even untrustworthy to have in your property.
Could you show her some compassion and either overlook it completely or gently try to broach it with her to find out why she has done it?
Its the time of good will to all men after all (and that includes crazy stalker women)

Ladamesansmerci · 19/12/2025 19:57

It's just fucking weird!!! I would not want her in my house again.

Presto95 · 19/12/2025 19:57

I’d comment on the post “we seem to have the same taste when it comes to decorations”

EvangelicalAboutButteredToast · 19/12/2025 19:56

Your kindness is being seen as weakness OP. I think this could be the start of an envy that could turn into jealousy and if that happens things could start to go walkies. Personally I would be having a conversation with her about the photos and dependant on how that went deciding whether we could continue as employer/employee. .

justasking111 · 19/12/2025 19:55

DeadlyDead · 19/12/2025 19:36

She can be a bit snitty. I have high shine cream porcelain tiles in my hallway. They’re a bugger to clean. Any drop of water leaves a mark. I asked her before to go back over them with once she’s mopped to dry them (using a fluffy long handled buffer thingy I have- don’t know what they’re called but they’re like a mop with a microfiber attachment at the end) and she was clearly unimpressed. Told me she’s cleaned hundreds of floors and the problem is my tiles, and not how she cleans them and she’s never had anyone complain before. I told her it absolutely is the tiles and they need to be dried because the water marks dry in, regardless of who cleans them.

Another time, I asked her to please put her coffee cup into the dishwasher when she was finished (if I’m not home I’ve told her to help herself to the coffee machine- I genuinely don’t mind). It was just annoying to come home after paying for a clean and finding an upturned cup on the side of the sink. I accept that’s a little irritant but I said it nicely, and her response was to tell me it was fine and she’d bring her own coffee in a travel cup instead. I told her that wasn’t what I meant but if she preferred to bring her own coffee that was fine, then she backed down and now the cups go in the dishwasher.

Your standard are high. I recommend that you find a suitable replacement before you sack her.

I find it very sad to be honest. But it is a breach of trust.

Dissappearedupmyownarse · 19/12/2025 19:55

DeadlyDead · 19/12/2025 17:29

My cleaner has been with me for a few years. She’s a very nice woman, but can be a bit sensitive (if I give any feedback/ask for her to change something she does etc. she doesn’t take it well). I trust her- she has her own set of keys for my house, knows the alarm code etc. Good relationship overall- if I’m home when she’s here I’ll make us both coffee and we’ll chat.

She came on Monday for her usual cleaning appointment. I put my Christmas decorations up last weekend and she was very complimentary of them, asking where I got various bits etc. To be fair, I do go a bit OTT and love Christmas and this year’s decorations turned out especially well- I make a lot of stuff myself, and also have been collecting bits for years. We had coffee and then I needed to go out so we said our goodbyes, and I left her to it.

She lives about eight miles away from me, but we’re in the same area.

Today, I went onto Facebook and a post from a local group I’m in came up. It was a photo of someone showing off their Christmas decorations- I had to do a double take because it was my house! Pictures of my living room, hallway, landing, and sitting room, all decked out for Christmas. They were posted by my cleaner (under her own name- we’re not FB friends but both members of this group). The caption is along the lines of “not bad for a tired mum of three” and there are a few thousand likes and a several hundred comments (it’s a very big group). Lots asking where she got various items from and she’s replying, based on her asking me the same thing on Monday! In one comment she didn’t know where something was from and replied “I’ve had that for years, it was originally my Nan’s” 😮 (about a candle holder I got in Next c. 2019!!)

When I first saw it, I was a bit perplexed but didn’t dwell. Now that it’s sunk in, I’m a bit pissed off. My home isn’t instantly recognisable to strangers based on those photos, it does feel like a breach of privacy.

As I said, she can be quite sensitive so even saying this to her gently will likely result in her getting upset, and likely not coming to clean for me again. I can get another cleaner, but I don’t really want things to end this way as I’ve been happy with her until now.

In my shoes, would you be annoyed?

AIBU to be annoyed?

Maybe 'like' her post and comment 'wow! That looks exactly like my house.....' and leave it at that.
FYI, is she worked for a professional cleaning company, she would be instantly dismissed for gross misconduct. Just because shes SE, doesn't exempt her from basic privacy rules and data protection

CalculatingCrispen · 19/12/2025 19:54

Allmarbleslost · 19/12/2025 19:50

I'm a very private person and would be livid about this. She would never clean for me again.

Me too - how are you so calm @DeadlyDead

It really is a HUGE breach of trust, I think you ( and loads of "ahhh, leave her alone" apologists) posters are underplaying how bad it is that she has done this.

Imdunfer · 19/12/2025 19:53

Wellretired · 19/12/2025 19:49

If ask her. "I saw this post (showing phone) isnt this my house? What happened? " and take it from there depending on the response. She's your employee and a good boss picks things up quickly so they dont grow into a big problem but get resolved instead.

How big a problem do you want!?

She's not a multinational company manager with a team of 30, this woman is invited into her home to do a very personal job.

And has committed a gross breach of trust. End of discussion as far as I'm concerned, sod being "a good boss"!

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