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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Feel a bit weird about what my cleaner did.

858 replies

DeadlyDead · 19/12/2025 17:29

My cleaner has been with me for a few years. She’s a very nice woman, but can be a bit sensitive (if I give any feedback/ask for her to change something she does etc. she doesn’t take it well). I trust her- she has her own set of keys for my house, knows the alarm code etc. Good relationship overall- if I’m home when she’s here I’ll make us both coffee and we’ll chat.

She came on Monday for her usual cleaning appointment. I put my Christmas decorations up last weekend and she was very complimentary of them, asking where I got various bits etc. To be fair, I do go a bit OTT and love Christmas and this year’s decorations turned out especially well- I make a lot of stuff myself, and also have been collecting bits for years. We had coffee and then I needed to go out so we said our goodbyes, and I left her to it.

She lives about eight miles away from me, but we’re in the same area.

Today, I went onto Facebook and a post from a local group I’m in came up. It was a photo of someone showing off their Christmas decorations- I had to do a double take because it was my house! Pictures of my living room, hallway, landing, and sitting room, all decked out for Christmas. They were posted by my cleaner (under her own name- we’re not FB friends but both members of this group). The caption is along the lines of “not bad for a tired mum of three” and there are a few thousand likes and a several hundred comments (it’s a very big group). Lots asking where she got various items from and she’s replying, based on her asking me the same thing on Monday! In one comment she didn’t know where something was from and replied “I’ve had that for years, it was originally my Nan’s” 😮 (about a candle holder I got in Next c. 2019!!)

When I first saw it, I was a bit perplexed but didn’t dwell. Now that it’s sunk in, I’m a bit pissed off. My home isn’t instantly recognisable to strangers based on those photos, it does feel like a breach of privacy.

As I said, she can be quite sensitive so even saying this to her gently will likely result in her getting upset, and likely not coming to clean for me again. I can get another cleaner, but I don’t really want things to end this way as I’ve been happy with her until now.

In my shoes, would you be annoyed?

AIBU to be annoyed?

OP posts:
DisplayPurposesOnly · 20/12/2025 07:53

I would tell her that I dont want her posting pictures of my house on social media (the breach of privacy). I wouldn't mention her claiming it to be her own house (no need to embarrass her further). I dont think I'd dispense with her services (this time...) but I would take the risk of her being so offended/ embarrassed that she declines to come again of her own volition.

EleanorReally · 20/12/2025 07:52

you can report the post on facebook

Ireolu · 20/12/2025 07:51

OP can I see the giant baubles in action? Just them, don't need to see anything else.

**Misses point of thread

I would bring it up with her, mainly as wouldn't want it to happen again. Depending on rexn may decide to get rid.

starsintheirears · 20/12/2025 07:40

CaptainMyCaptain · 20/12/2025 07:34

But people will think it's the cleaner's home. They won't know the OP's address

There are loads of ways to ascertain an address from a photo. Loads.

Meta data from photos taken on phones have locations and time in them if you can download them you can sometimes extract that data
Views from outside the windows
Anything lying around the home that might have address on it thats caught in the photo- eg post
Cross referencing the photos with other things she posts, places she's tagged, places she's checked into etc
If she has posted the exterior at all, you can do a search

She's put OP at risk.

CaptainMyCaptain · 20/12/2025 07:34

WearyAuldWumman · 19/12/2025 21:02

This is a very good point.

I saw an article by a former burglar the other day. He said that thieves look for homes with nicely decorated trees, etc.

But people will think it's the cleaner's home. They won't know the OP's address

Ohpleeeease · 20/12/2025 07:31

Any thought OP on how you’ll handle this, in the face of almost unanimous agreement?

starsintheirears · 20/12/2025 07:31

I dont feel sorry for her. What she did was a huge breach of trust and against GDPR. I have spent plenty of my early working life in crappy minimum wage jobs and I never once betrayed someone's trust like that. Not only is it a huge security risk, but its disturbing that she has taken "ownership" of something that isnt hers and it says a lot about her personality and none of it good.

For the people saying they feel sad for her- how far would you personally let her go then? is it ok if she puts on OP's clothes then takes pics for instagram? after all, its really sad she cant afford expensive brands isnt it?

What about if she just borrows some of OP's stuff, the poor woman doesnt have anything nice after all.

All these people patronisingly saying her behaviour doesn't have have to meet any kind of professional standard just because she's a "poor cleaner" are not only denigrating her, they're acting as if she's some kind of pitiful charity case that has to be indulged by the mean ole rich people who employ her. Its patronising as heck. You are acting like you're in a bloody Dickens novel.

She's a professional cleaner offering a professional service. If she cannot do that, she shouldn't be in the damn job.

Sartre · 20/12/2025 07:16

I feel sorry for her a bit too. She’s clearly lonely, in a country away from her family (guessing she moved to be with the father of her kids then they split and she feels trapped by her DC’s schooling and such?). Single mum of three doing low skilled work. I imagine you pay fairly and the bonus was lovely so not disparaging you at all.

I don’t know anything about her living situation but as a single mum and cleaner, I’d imagine her house is nothing like yours. She likely just admired it greatly and wanted some attention on SM. You obviously need to have a word, screenshot the post and ask her to remove it. It isn’t professional and she has breeched your privacy. Not sure I’d let her go for this but that’s up to you. Good luck.

Lbet · 20/12/2025 07:12

I am a cleaner have been for many years, I have some lovely customers just like you who I chat to whilst there if they are home.

That is a very strange thing that she has done, I am really trying to get my head round why she would do such a thing. Is it because she thinks your decorations and house looks so great and she is maybe not happy with her own home that she got carried away and wanted everyone to see how great her home looks. Don’t get me wrong there is no excuse for what she has done at all, she has taken advantage.
As a cleaner myself if I had ever dare do something like that and got caught then of course I would be expected to get the boot.

Just to also add you are the customer who is paying for her services and you should never feel that you can’t say anything if you are not happy with certain ways she cleans etc with fear that you will upset her. As a professional cleaner she should expect to be pulled up about anything you are not happy with. I would rather my customers tell me if they are not happy if there is anything I am doing/ not doing in their home, they are paying me good money so it is only right. It helps me in the long run to get things right and for my customers to be happy with my services.

grinchmcgrinchface · 20/12/2025 07:10

I think i would ask her why she posted your home on facebook before anything.

SparklyGlitterballs · 20/12/2025 07:08

I don't think I could let this go. I too would cancel Monday's clean and then have a discussion with her when you're back. You can be firm with her that it's completely inappropriate to publish photos of your home, even if she's pretending it's hers. If she decides to go off on one, or stop working for you, then that's on her and you will not have lost her this job, she'll have done it by herself. Maybe position it that you like her work and want her to keep working for you, but your privacy must be respected.

I'm intrigued how she thinks no one at all will notice this. Even if she has no family nearby, there must be neighbours or other school mums who know what size house she lives in, even if they haven't seen inside. Your house sounds quite large and grand OP, so how does she really think she can pass it off to absolutely everyone as hers?

EleanorReally · 20/12/2025 07:00

i am not sure i would sack her tbh - she is being very complimentary although passing it off as her own
can you message her and ask her to take down the post?

she might chose this as a reason to resign

SchoolDilemma17 · 20/12/2025 06:56

RealReginaPhalange · 20/12/2025 06:46

I feel like i really need to see your Christmas decor now 🫣 (genuinely! Not mocking here)

Same here! It sounds amazing

RealReginaPhalange · 20/12/2025 06:46

I feel like i really need to see your Christmas decor now 🫣 (genuinely! Not mocking here)

Buddysmum05 · 20/12/2025 06:44

youalright · 19/12/2025 17:42

She's probably posted photos of herself wearing your clothes on Insta 🤣🤣🤣

Exactly what I was thinking!

Mere1 · 20/12/2025 06:31

Poodleville · 19/12/2025 17:36

She's fundamentally dishonest so I wouldn't want her having keys to my home!

I agree.

firstofallimadelight · 20/12/2025 06:02

I would say something face to face and ask her to remove the post and not do it again. If she gets arsey you could consider giving her notice

TheThingOnTheIce · 20/12/2025 05:32

I’d contact the fb group admin with photos of you in front of the decorations and ask them to take it down as it’s not her house . I also wouldn’t want her back in my house as this is batshit behaviour

Surgarblossom · 20/12/2025 05:27

pilates · 19/12/2025 17:42

Sorry, I couldn’t let that go and I would be prepared to lose a cleaner over it.

This 100% how dare she

LemograssLollipop · 20/12/2025 05:27

Lovebedtime · 19/12/2025 23:50

Can’t she see that you commented on the candle?
She’s probably cringing!

I once saw the house we were renting out on TV, our tenants had a whole film crew in there. My old neighbour called me and said check out channel x,y,z your house is on there. I was delighted that the tenants thought it was nice enough to show off!

Did your tenants have an agreement with the production company or did you? Are your tenants allowed to sub let ( probably not the right description) in this way?! Doesn't sound like you were consulted.
Seems odd to me and I'm guessing your tenants made a tidy sum in the process.

Strangequinoaconcoction · 20/12/2025 05:11

DreamTheMoors · 20/12/2025 04:38

YOU’RE worried about HER getting upset over this @DeadlyDead??
If you can email yourself the entire the entire Facebook thread do so immediately.
If not, take a few major screenshots. You know the ones to take - the tired mommy one & the ones of all your rooms. Take some of the different compliments and her replies, too.
Then call her on the pretext of needing a quick hour “spruce-up” in the next immediate few days.
When she arrives, have that coffee - and those screenshots - ready. No - have her whole Facebook page ready.
She can either immediately take the post down without any embarrassment or you’ll be commenting on the thread.
And your comments will not be complimentary.
And she can eat that hour. Don’t pay her. That can be her punishment, although I doubt it’ll be much.
The CHEEK.
If she balks at not getting paid for that hour, ask her what the compensation should be for stealing your hard work.
In fact, ask her that anyhow.
I’m so angry for you.

You sound like a ridiculous bully

ThatBlackCat · 20/12/2025 04:58

I'd message her straight away with a screenshot and say 'please delete this immediately or I'll report it to facebook. Also I won't need you on Monday, but please return my keys.'

Trendyname · 20/12/2025 04:56

murasaki · 19/12/2025 17:34

That's a sackable offence in my book.

Yes. She is a fraud.

DreamTheMoors · 20/12/2025 04:38

Separatedcoercive · 19/12/2025 17:31

I wouldn’t be happy . Screenshot it and ask her to delete the post.

YOU’RE worried about HER getting upset over this @DeadlyDead??
If you can email yourself the entire the entire Facebook thread do so immediately.
If not, take a few major screenshots. You know the ones to take - the tired mommy one & the ones of all your rooms. Take some of the different compliments and her replies, too.
Then call her on the pretext of needing a quick hour “spruce-up” in the next immediate few days.
When she arrives, have that coffee - and those screenshots - ready. No - have her whole Facebook page ready.
She can either immediately take the post down without any embarrassment or you’ll be commenting on the thread.
And your comments will not be complimentary.
And she can eat that hour. Don’t pay her. That can be her punishment, although I doubt it’ll be much.
The CHEEK.
If she balks at not getting paid for that hour, ask her what the compensation should be for stealing your hard work.
In fact, ask her that anyhow.
I’m so angry for you.

Muffinmam · 20/12/2025 04:36

You need to change your locks immediately.

This is so weird.

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