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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU to be miffed about Chester Zoo?

609 replies

Stillinshock123 · 17/12/2025 18:13

I need a space to rant but then I welcome feedback and general common-sense.

Chester zoo have posted about £1 deal for those on benefits such as UC, DLA and PIP.

Now, I understand that for some this may be the only opportunity to attend the Zoo given their already ridiculously high prices.

However AIBU to be upset that yet again working families (full time not claiming parts of UC) don’t seem to benefit from much?

We attend the zoo only once a year because of how expensive it is.. so that’s a luxury. So no thanks, no support or discounts.

I emailed them about this, and they replied saying that it’s part of a charity scheme to give back to families who otherwise can’t afford it. But then.. why shouldn’t it be first come first serve?

OP posts:
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FunPeachCrab · 18/12/2025 12:25

BustopherPonsonbyJones · 18/12/2025 12:16

A mortgage is only stable if you pay back your loan every month. If you don’t, your house will be repossessed by the bank. Lower-middle income families, receiving no benefits may well be struggling to pay their mortgages (hence no treats for their children).

There is a bigger picture of growing poverty out there. Recognise that it isn't just the traditional groups which need sympathy and support.

Indeed.

My parents who divorced years ago are both pensioners.

My Mum still has to work as is still paying off her mortgage and has no savings.

My Dad owns his house outright and has 100k savings.

My Dad receives the winter fuel allowance as his only income is state pension and a small amount from private pensions.

My Mum is not entitled as earns over the threshold because she HAS to work.

Being eligible for benefits used to be because you needed them, not because you are 'entitled' which many people are who are not struggling for money.

BustopherPonsonbyJones · 18/12/2025 12:19

NorthenAdventure · 18/12/2025 12:13

Tell you what, I'll trade you my son's disability for the cheap zoo tickets. Deal? Didn't think so.

Despicable.

Oh for goodness sake. Use your brain. This isn’t about zoo tickets. It isn’t about your personal circumstances, with a disabled son. Try to see and appreciate a bigger picture out of your bubble. More people than YOU and YOURS are struggling. They also need help. They are receiving nothing. You too need to show some empathy in the same way you wish to receive it.

BustopherPonsonbyJones · 18/12/2025 12:16

Jasmineismymonster · 18/12/2025 11:30

This isn’t actually true. You have to tick the boxes to get high amounts of UC. So if you get lots of UC, you generally have to rent to get housing benefit which doesn’t pay the full rent, just a proportion and then you don’t have the stability of a mortgage. It tapers off so the more you earn the less you receive in UC. There’s a lot of disinformation about UC.
being able to visit expensive attractions for £1 is an amazing thing for people who could never dream of affording the entry.

A mortgage is only stable if you pay back your loan every month. If you don’t, your house will be repossessed by the bank. Lower-middle income families, receiving no benefits may well be struggling to pay their mortgages (hence no treats for their children).

There is a bigger picture of growing poverty out there. Recognise that it isn't just the traditional groups which need sympathy and support.

NorthenAdventure · 18/12/2025 12:13

BustopherPonsonbyJones · 18/12/2025 12:10

I am of the same opinion about you. I guess it would be a dull forum if everyone felt the same.

Tell you what, I'll trade you my son's disability for the cheap zoo tickets. Deal? Didn't think so.

Despicable.

BustopherPonsonbyJones · 18/12/2025 12:10

NorthenAdventure · 18/12/2025 12:07

Omg you can't seriously still not get it...? I despair of the ignorance shown on this thread.

I am of the same opinion about you. I guess it would be a dull forum if everyone felt the same.

alphabetti · 18/12/2025 12:08

UC is an in work benefit propping up working families many of whom are single mothers left to bear the cost whilst the maintenance system lets non resident parents get away with paying nothing or not much. Many working families paying high childcare costs and high rents. I get a small amount of UC but live 2.5hrs drive away from chester zoo so the diesel cost would be unaffordable this time of year.

The Zoo clearly needs the customers at this time of year so that’s why they will be running the offer. People who can afford the zoo will prefer to go in better weather. The working poor and disabled may only be able to afford to go under this offer in very cold weather.

NorthenAdventure · 18/12/2025 12:07

BustopherPonsonbyJones · 18/12/2025 12:05

And I stand by my opinion that many people who don’t receive a massive salary or income support are also struggling and not living a life of luxury. They struggle without recognition!

Omg you can't seriously still not get it...? I despair of the ignorance shown on this thread.

BustopherPonsonbyJones · 18/12/2025 12:05

Coffeeandbooks88 · 18/12/2025 11:52

There has to be a threshold though unfortunately. I still stand by my opinion that the majority on UC are struggling and are not living some life of luxury as you are imagining.

And I stand by my opinion that many people who don’t receive a massive salary or income support are also struggling and not living a life of luxury. They struggle without recognition!

BustopherPonsonbyJones · 18/12/2025 12:02

Jasmineismymonster · 18/12/2025 11:30

This isn’t actually true. You have to tick the boxes to get high amounts of UC. So if you get lots of UC, you generally have to rent to get housing benefit which doesn’t pay the full rent, just a proportion and then you don’t have the stability of a mortgage. It tapers off so the more you earn the less you receive in UC. There’s a lot of disinformation about UC.
being able to visit expensive attractions for £1 is an amazing thing for people who could never dream of affording the entry.

Lucky them. There are many people who don’t receive income support who can only dream of affording such lovely trips for their families. They would appreciate it too.

FunPeachCrab · 18/12/2025 12:01

Jasmineismymonster · 18/12/2025 11:58

But by not owning a home they have financial instability. I’m not sure if that’s something to be envious of?

its hard to begrudge people a day out when they are on UC.

if you’ve never been on UC, it’s a nightmare of bureaucracy every month to inform them of your earnings etc.

They have housing instability in that a landlord could sell up. It's not financial instability.

And I was on UC for a few months as a renter when I was off sick from work.

It wasn't a nightmare. I got it very quickly and it stopped immediately when they must have accessed my bank accounts or my employers records because they seemed to know I was back in full-time work and no longer eligible. I didn't tell them, it just stopped.

BustopherPonsonbyJones · 18/12/2025 12:00

Coffeeandbooks88 · 18/12/2025 11:16

Am I lucky? Currently can't work more than a shift a week as my son is autistic and can't manage more than a few hours at nursery. Grateful for the £150 off energy costs and zoo tickets but we still don't get help with the mortgage etc. Also don't get help with dentist or free school meals.

So you have a family member with a disability? I complete agree you are entitled to everything you can get and, no, you are not lucky. Again, I feel the issue is with those who have no disabilities within the family but are claiming support. They are lucky to get benefits and extra top ups.

Jasmineismymonster · 18/12/2025 11:58

FunPeachCrab · 18/12/2025 11:40

Not true.

Many people are entitled to UC because they don't own a home or have DC in nursery.

People with a mortgage and no DC aren't entitled.

Judging by MN, a lot of high-earners are entitled to UC and the additional benefits like free school meals, Zoo trips etc

But by not owning a home they have financial instability. I’m not sure if that’s something to be envious of?

its hard to begrudge people a day out when they are on UC.

if you’ve never been on UC, it’s a nightmare of bureaucracy every month to inform them of your earnings etc.

BustopherPonsonbyJones · 18/12/2025 11:57

TigerRag · 18/12/2025 11:14

They could always reduce their hours to get UC if they really think it's that great

I think people are doing this. Not good for the economy, is it? We need cash cows, not more people draining dwindling reserves.

Coffeeandbooks88 · 18/12/2025 11:52

There has to be a threshold though unfortunately. I still stand by my opinion that the majority on UC are struggling and are not living some life of luxury as you are imagining.

myglowupera · 18/12/2025 11:52

ClockGoesBack · 18/12/2025 05:58

I can’t quite decide what’s worse - your math’s skills or your grammar

You put math’s instead of maths.

FunPeachCrab · 18/12/2025 11:40

Coffeeandbooks88 · 18/12/2025 11:04

I am pretty sure you have more money than I do on UC otherwise you would be entitled to it.

Not true.

Many people are entitled to UC because they don't own a home or have DC in nursery.

People with a mortgage and no DC aren't entitled.

Judging by MN, a lot of high-earners are entitled to UC and the additional benefits like free school meals, Zoo trips etc

Jasmineismymonster · 18/12/2025 11:30

BustopherPonsonbyJones · 18/12/2025 11:12

This doesn’t affect me. But for those it does affect, you could get more in UC and your wage than they receive in their wage. Being on UC then opens up more benefits and discounts for you, including, but not limited to, £1 tickets to tourist attractions. This is what is upsetting so many people. Why are you so reluctant to accept that there are people who are worse off than you and they will be receiving nothing, despite working hard? You are actually relatively lucky (but it seems almost impossible for many who receive UC to admit this).

This isn’t actually true. You have to tick the boxes to get high amounts of UC. So if you get lots of UC, you generally have to rent to get housing benefit which doesn’t pay the full rent, just a proportion and then you don’t have the stability of a mortgage. It tapers off so the more you earn the less you receive in UC. There’s a lot of disinformation about UC.
being able to visit expensive attractions for £1 is an amazing thing for people who could never dream of affording the entry.

Jasmineismymonster · 18/12/2025 11:30

BustopherPonsonbyJones · 18/12/2025 11:12

This doesn’t affect me. But for those it does affect, you could get more in UC and your wage than they receive in their wage. Being on UC then opens up more benefits and discounts for you, including, but not limited to, £1 tickets to tourist attractions. This is what is upsetting so many people. Why are you so reluctant to accept that there are people who are worse off than you and they will be receiving nothing, despite working hard? You are actually relatively lucky (but it seems almost impossible for many who receive UC to admit this).

This isn’t actually true. You have to tick the boxes to get high amounts of UC. So if you get lots of UC, you generally have to rent to get housing benefit which doesn’t pay the full rent, just a proportion and then you don’t have the stability of a mortgage. It tapers off so the more you earn the less you receive in UC. There’s a lot of disinformation about UC.
being able to visit expensive attractions for £1 is an amazing thing for people who could never dream of affording the entry.

Jasmineismymonster · 18/12/2025 11:30

BustopherPonsonbyJones · 18/12/2025 11:12

This doesn’t affect me. But for those it does affect, you could get more in UC and your wage than they receive in their wage. Being on UC then opens up more benefits and discounts for you, including, but not limited to, £1 tickets to tourist attractions. This is what is upsetting so many people. Why are you so reluctant to accept that there are people who are worse off than you and they will be receiving nothing, despite working hard? You are actually relatively lucky (but it seems almost impossible for many who receive UC to admit this).

This isn’t actually true. You have to tick the boxes to get high amounts of UC. So if you get lots of UC, you generally have to rent to get housing benefit which doesn’t pay the full rent, just a proportion and then you don’t have the stability of a mortgage. It tapers off so the more you earn the less you receive in UC. There’s a lot of disinformation about UC.
being able to visit expensive attractions for £1 is an amazing thing for people who could never dream of affording the entry.

Jasmineismymonster · 18/12/2025 11:30

BustopherPonsonbyJones · 18/12/2025 11:12

This doesn’t affect me. But for those it does affect, you could get more in UC and your wage than they receive in their wage. Being on UC then opens up more benefits and discounts for you, including, but not limited to, £1 tickets to tourist attractions. This is what is upsetting so many people. Why are you so reluctant to accept that there are people who are worse off than you and they will be receiving nothing, despite working hard? You are actually relatively lucky (but it seems almost impossible for many who receive UC to admit this).

This isn’t actually true. You have to tick the boxes to get high amounts of UC. So if you get lots of UC, you generally have to rent to get housing benefit which doesn’t pay the full rent, just a proportion and then you don’t have the stability of a mortgage. It tapers off so the more you earn the less you receive in UC. There’s a lot of disinformation about UC.
being able to visit expensive attractions for £1 is an amazing thing for people who could never dream of affording the entry.

Jasmineismymonster · 18/12/2025 11:30

BustopherPonsonbyJones · 18/12/2025 11:12

This doesn’t affect me. But for those it does affect, you could get more in UC and your wage than they receive in their wage. Being on UC then opens up more benefits and discounts for you, including, but not limited to, £1 tickets to tourist attractions. This is what is upsetting so many people. Why are you so reluctant to accept that there are people who are worse off than you and they will be receiving nothing, despite working hard? You are actually relatively lucky (but it seems almost impossible for many who receive UC to admit this).

This isn’t actually true. You have to tick the boxes to get high amounts of UC. So if you get lots of UC, you generally have to rent to get housing benefit which doesn’t pay the full rent, just a proportion and then you don’t have the stability of a mortgage. It tapers off so the more you earn the less you receive in UC. There’s a lot of disinformation about UC.
being able to visit expensive attractions for £1 is an amazing thing for people who could never dream of affording the entry.

Jasmineismymonster · 18/12/2025 11:30

BustopherPonsonbyJones · 18/12/2025 11:12

This doesn’t affect me. But for those it does affect, you could get more in UC and your wage than they receive in their wage. Being on UC then opens up more benefits and discounts for you, including, but not limited to, £1 tickets to tourist attractions. This is what is upsetting so many people. Why are you so reluctant to accept that there are people who are worse off than you and they will be receiving nothing, despite working hard? You are actually relatively lucky (but it seems almost impossible for many who receive UC to admit this).

This isn’t actually true. You have to tick the boxes to get high amounts of UC. So if you get lots of UC, you generally have to rent to get housing benefit which doesn’t pay the full rent, just a proportion and then you don’t have the stability of a mortgage. It tapers off so the more you earn the less you receive in UC. There’s a lot of disinformation about UC.
being able to visit expensive attractions for £1 is an amazing thing for people who could never dream of affording the entry.

Jasmineismymonster · 18/12/2025 11:30

BustopherPonsonbyJones · 18/12/2025 11:12

This doesn’t affect me. But for those it does affect, you could get more in UC and your wage than they receive in their wage. Being on UC then opens up more benefits and discounts for you, including, but not limited to, £1 tickets to tourist attractions. This is what is upsetting so many people. Why are you so reluctant to accept that there are people who are worse off than you and they will be receiving nothing, despite working hard? You are actually relatively lucky (but it seems almost impossible for many who receive UC to admit this).

This isn’t actually true. You have to tick the boxes to get high amounts of UC. So if you get lots of UC, you generally have to rent to get housing benefit which doesn’t pay the full rent, just a proportion and then you don’t have the stability of a mortgage. It tapers off so the more you earn the less you receive in UC. There’s a lot of disinformation about UC.
being able to visit expensive attractions for £1 is an amazing thing for people who could never dream of affording the entry.

Jasmineismymonster · 18/12/2025 11:24

There are a few places that do the £1 entry to UC claimants. The Tower of London, the V&A, Kew plus others. It’s an amazing scheme and offers very expensive places entry to people who could not ordinarily afford it.

Coffeeandbooks88 · 18/12/2025 11:16

BustopherPonsonbyJones · 18/12/2025 11:12

This doesn’t affect me. But for those it does affect, you could get more in UC and your wage than they receive in their wage. Being on UC then opens up more benefits and discounts for you, including, but not limited to, £1 tickets to tourist attractions. This is what is upsetting so many people. Why are you so reluctant to accept that there are people who are worse off than you and they will be receiving nothing, despite working hard? You are actually relatively lucky (but it seems almost impossible for many who receive UC to admit this).

Am I lucky? Currently can't work more than a shift a week as my son is autistic and can't manage more than a few hours at nursery. Grateful for the £150 off energy costs and zoo tickets but we still don't get help with the mortgage etc. Also don't get help with dentist or free school meals.

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