Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU to be miffed about Chester Zoo?

609 replies

Stillinshock123 · 17/12/2025 18:13

I need a space to rant but then I welcome feedback and general common-sense.

Chester zoo have posted about £1 deal for those on benefits such as UC, DLA and PIP.

Now, I understand that for some this may be the only opportunity to attend the Zoo given their already ridiculously high prices.

However AIBU to be upset that yet again working families (full time not claiming parts of UC) don’t seem to benefit from much?

We attend the zoo only once a year because of how expensive it is.. so that’s a luxury. So no thanks, no support or discounts.

I emailed them about this, and they replied saying that it’s part of a charity scheme to give back to families who otherwise can’t afford it. But then.. why shouldn’t it be first come first serve?

OP posts:
Thread gallery
5
BustopherPonsonbyJones · 18/12/2025 22:09

XenoBitch · 18/12/2025 21:56

Or addressing the rising costs of food, housing and energy.

I’m on board with this. I would also suggest making companies pay proper wages so benefits aren’t needed as a top up. Wages should be enough for people to have a decent life with a bit of joy in it.

Coffeeandbooks88 · 18/12/2025 21:59

DysmalRadius · 18/12/2025 21:58

Which aspect of UC is calculated based on your job type? I thought it was purely income based? I agree that the type of job you do shouldn't affect your entitlement to support.

It doesn't. It is what you earn that is important.

DysmalRadius · 18/12/2025 21:58

BustopherPonsonbyJones · 18/12/2025 21:54

I wouldn’t get it anyway but having a mortgage and ‘living beyond your means’ because of a cost of living crisis should be seen as just as ‘deserving’ as someone who is struggling because they didn’t choose a decent partner. And why should some low income jobs be topped up and not others?

Which aspect of UC is calculated based on your job type? I thought it was purely income based? I agree that the type of job you do shouldn't affect your entitlement to support.

XenoBitch · 18/12/2025 21:56

DysmalRadius · 18/12/2025 21:55

I don't understand why your solutions are all based on redistributing the meagre resources of the poorest and most disadvantaged? Why not increasing the minimum wage or redistributing some of the wealth from those with abundant resources?

Or addressing the rising costs of food, housing and energy.

DysmalRadius · 18/12/2025 21:55

BustopherPonsonbyJones · 18/12/2025 21:46

@DysmalRadius I think it probably needs a review. If we don’t have the money to add more to the benefits bill, I would look at sharing it out amongst more people. The cost of living crisis is drawing more people into financial difficulties.

I don't understand why your solutions are all based on redistributing the meagre resources of the poorest and most disadvantaged? Why not increasing the minimum wage or redistributing some of the wealth from those with abundant resources?

BustopherPonsonbyJones · 18/12/2025 21:54

I wouldn’t get it anyway but having a mortgage and ‘living beyond your means’ because of a cost of living crisis should be seen as just as ‘deserving’ as someone who is struggling because they didn’t choose a decent partner. And why should some low income jobs be topped up and not others?

XenoBitch · 18/12/2025 21:49

BustopherPonsonbyJones · 18/12/2025 21:46

@DysmalRadius I think it probably needs a review. If we don’t have the money to add more to the benefits bill, I would look at sharing it out amongst more people. The cost of living crisis is drawing more people into financial difficulties.

So cutting it from people who are already struggling? A single person on standard UC gets £400pm. What is there to cut from them?

BustopherPonsonbyJones · 18/12/2025 21:46

@DysmalRadius I think it probably needs a review. If we don’t have the money to add more to the benefits bill, I would look at sharing it out amongst more people. The cost of living crisis is drawing more people into financial difficulties.

BustopherPonsonbyJones · 18/12/2025 21:41

Kirbert2 · 18/12/2025 21:29

My child is disabled. I don't feel particularly lucky.

I'd much rather have a healthy child and not need to claim UC. Maybe some people should be more thankful for what they do have, such as healthy children.

I'd give anything for that.

I’m sure you would give anything for your child to be well. I get that completely.
But that does not mean that other people aren’t struggling in different ways. Having no money and knowing you will receive no help is incredibly stressful too.

DysmalRadius · 18/12/2025 21:38

DysmalRadius · 18/12/2025 21:19

So you think the income threshold to receive UC should be higher?

Edited

Sorry, this was to @BustopherPonsonbyJones

XenoBitch · 18/12/2025 21:38

BustopherPonsonbyJones · 18/12/2025 21:28

Honestly, I am also happy there is a system to support those in need. But it isn’t catching all those who ARE in need right now. Those people have also cut back and looked at their budgets. They aren’t spending money left, right and centre. They don’t have any left over and they know there won’t be any help from anyone or anything else,

UC is not given because the cost of everything is going up.
It is given to single parents, people who are too sick/disabled to work, people who are between jobs and are looking for work, and people on low incomes (who have kids.... single childless people get told to get a better job).
If you are not in any of those groups, you wont get UC. You will have to increase your income in other ways, be that getting a better job or working more hours, or moving somewhere cheaper.
Having a big mortgage and living beyond your means is not 'in need'.

MannersAreAll · 18/12/2025 21:30

Reconsider who they define as ‘in need’ to include a wider group.

That would require charities, funders, grant awards and the likes to reconsider their parameters.

Not the zoo. They don't set these parameters - they just allow the scheme to run because it has benefits for them.

How do you suggest a zoo - who tbh are likely to know so little about benefits they won't even be able to tell between people on ESA who are entitled to the scheme (IR) and people who technically aren't (CB) - work out the parameters of a wider group? Where do they draw the line? And where does that line go without another chat like this one insisting they should be having a wider group still?

Kirbert2 · 18/12/2025 21:29

BustopherPonsonbyJones · 18/12/2025 21:22

Yes, the people who receive help are lucky, aren’t they?

My child is disabled. I don't feel particularly lucky.

I'd much rather have a healthy child and not need to claim UC. Maybe some people should be more thankful for what they do have, such as healthy children.

I'd give anything for that.

BustopherPonsonbyJones · 18/12/2025 21:28

Honestly, I am also happy there is a system to support those in need. But it isn’t catching all those who ARE in need right now. Those people have also cut back and looked at their budgets. They aren’t spending money left, right and centre. They don’t have any left over and they know there won’t be any help from anyone or anything else,

Kirbert2 · 18/12/2025 21:26

XenoBitch · 18/12/2025 21:09

What is stopping you giving up work and going on UC yourself if you think it is so lucrative.
I am on UC and I don't even recognise half the help you are on about.

Me either.

Currently, no one on UC is eligible for free school meals unless their income is below £7,400 a year. This will change from next September to be fair but it does seem to be assumed that everyone on UC with school aged children are eligible for free school meals when that has never been the case until September 2026.

XenoBitch · 18/12/2025 21:25

BustopherPonsonbyJones · 18/12/2025 21:21

So you don’t value the help you get from universal credit? I don’t think it is lucrative but it would be valued by many who don’t receive it and are finding it hard to make ends meet.

I am grateful that there is a welfare system that means I have a roof over my head and I can pay my bills and eat. But I am finding it hard but don't get more money because the cost of everything is going up. I just have to cut back on things and budget better.

BustopherPonsonbyJones · 18/12/2025 21:22

Kirbert2 · 18/12/2025 21:21

and the people who would just miss out? They would claim it's unfair too.

If there's a cut off, there will always be people who just miss out and always people who claim it's unfair. That isn't going to solve anything.

Yes, the people who receive help are lucky, aren’t they?

BustopherPonsonbyJones · 18/12/2025 21:21

XenoBitch · 18/12/2025 21:09

What is stopping you giving up work and going on UC yourself if you think it is so lucrative.
I am on UC and I don't even recognise half the help you are on about.

So you don’t value the help you get from universal credit? I don’t think it is lucrative but it would be valued by many who don’t receive it and are finding it hard to make ends meet.

Kirbert2 · 18/12/2025 21:21

BustopherPonsonbyJones · 18/12/2025 21:16

If the government did this, the other groups and charities would follow.

Do you resent the fact that more people need help?

and the people who would just miss out? They would claim it's unfair too.

If there's a cut off, there will always be people who just miss out and always people who claim it's unfair. That isn't going to solve anything.

DysmalRadius · 18/12/2025 21:19

So you think the income threshold to receive UC should be higher?

BustopherPonsonbyJones · 18/12/2025 21:16

Kirbert2 · 18/12/2025 21:14

and how would they do that?

They are a zoo, not the government.

If the government did this, the other groups and charities would follow.

Do you resent the fact that more people need help?

BustopherPonsonbyJones · 18/12/2025 21:15

XenoBitch · 18/12/2025 19:12

Ah, well done for working all that out. I fear it will fall on deaf ears amid the foot stomping and declarations of unfairness.

Quite right. I did enjoy the maths and the commitment to working it out though.

BustopherPonsonbyJones · 18/12/2025 21:14

NeverDropYourMooncup · 18/12/2025 19:00

Mathematically unsound, though.

I'll use 100 families on UC/DLA and 100 on £56,000 (the cutoff, more or less, for not qualifying for any benefits with two children). I'm also simplifying it to £1 for the entire family, rather than for 4 people.

100 families are offered a £1 ticket. The zoo receives £100. 100 other families come at £25 a go, so another £2500. Total gate receipts of £2600. The charity tops up the discounted tickets by £24, meaning the zoo receives another £2400, giving a final amount of £5000.

250 families start bitching, so they're offered a £10 ticket that isn't eligible for funding under the charity's rules.

65 of the families that would have come at £1 can't afford £10, so the income from the remainder is £350. The other 100 come for a tenner. Zoo receives £1000 from them. Total gate receipts £1350. The charity tops up the 35 eligible under their regulations, meaning another £840. Balances out as £2190. The zoo is down £2180.

Do this for a rainy fortnight over Christmas and there's a potential loss of £26,190 (closed Christmas Day and half day Christmas Eve and New Year's Eve for arguments' sake)

The zoo isn't paying for the discount, a charity is. And the entitled demands of those who are significantly better off - as evidenced by the fact that they don't qualify for Universal Credit - would mean that the zoo lost the equivalent of one member of staff for a year (or a hell of a lot of bananas).

Great. I’m glad it works out better for the zoo then.

However, as I keep stating, it really isn’t about the tickets to the zoo. It’s about attitudes to those who are struggling financially and receive no help as the focus is always on the same group of people.

Kirbert2 · 18/12/2025 21:14

BustopherPonsonbyJones · 18/12/2025 20:57

Reconsider who they define as ‘in need’ to include a wider group.

and how would they do that?

They are a zoo, not the government.

XenoBitch · 18/12/2025 21:09

BustopherPonsonbyJones · 18/12/2025 21:07

It really isn’t. It’s about people receiving benefits, help with housing, help with utility bills, free school meals, help with transport and lots of special deals whilst others (whose basic income are much the same) get nothing and are therefore struggling financially. The tickets to the zoo are just one example of the imbalance.

What is stopping you giving up work and going on UC yourself if you think it is so lucrative.
I am on UC and I don't even recognise half the help you are on about.