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AIBU?

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AIBU to be miffed about Chester Zoo?

609 replies

Stillinshock123 · 17/12/2025 18:13

I need a space to rant but then I welcome feedback and general common-sense.

Chester zoo have posted about £1 deal for those on benefits such as UC, DLA and PIP.

Now, I understand that for some this may be the only opportunity to attend the Zoo given their already ridiculously high prices.

However AIBU to be upset that yet again working families (full time not claiming parts of UC) don’t seem to benefit from much?

We attend the zoo only once a year because of how expensive it is.. so that’s a luxury. So no thanks, no support or discounts.

I emailed them about this, and they replied saying that it’s part of a charity scheme to give back to families who otherwise can’t afford it. But then.. why shouldn’t it be first come first serve?

OP posts:
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Enigma54 · 17/12/2025 22:09

BustopherPonsonbyJones · 17/12/2025 22:07

Rather than offering huge discounts for one group, the zoo could make it cheaper for all customers in the quieter months. As a previous poster suggested, that would be fairer to all.

Good point made.

XenoBitch · 17/12/2025 22:09

BustopherPonsonbyJones · 17/12/2025 22:07

Rather than offering huge discounts for one group, the zoo could make it cheaper for all customers in the quieter months. As a previous poster suggested, that would be fairer to all.

To be fair, there is an offer on right now where if you visit this month, you get to go for free again Jan-Feb.

NorthenAdventure · 17/12/2025 22:08

Wobblylegs1 · 17/12/2025 22:05

You’ve got a point OP. Complain! And while you’re at it, complain to the food bank too, because it’s totally unfair that some people get free food while the rest of us have to pay for it.

And as for those Christmas shoeboxes they send abroad - I’m putting in a request for some of those. One again British working families are overlooked and I don’t see why my children should miss out on free gifts!

Might pop down the dog shelter and have a word with them too. Those dogs don’t work a day in their lives and get bed, board and biscuits all day every day! Bloody scroungers.

Edited

Well said.

NorthenAdventure · 17/12/2025 22:07

OP, you disgust me. My son gets DLA because he is disabled. I'd give anything for him not to be. Are you actually jealous that my family might get to go to a zoo for £1 because of this? Would you rather have a disabled child so you get this 'offer'?

BustopherPonsonbyJones · 17/12/2025 22:07

Rather than offering huge discounts for one group, the zoo could make it cheaper for all customers in the quieter months. As a previous poster suggested, that would be fairer to all.

Wobblylegs1 · 17/12/2025 22:05

You’ve got a point OP. Complain! And while you’re at it, complain to the food bank too, because it’s totally unfair that some people get free food while the rest of us have to pay for it.

And as for those Christmas shoeboxes they send abroad - I’m putting in a request for some of those. One again British working families are overlooked and I don’t see why my children should miss out on free gifts!

Might pop down the dog shelter and have a word with them too. Those dogs don’t work a day in their lives and get bed, board and biscuits all day every day! Bloody scroungers.

Fishinthesink · 17/12/2025 22:04

XenoBitch · 17/12/2025 21:57

How can you prove you are on the bones of your arse though? Someone on a good wage could be broke depending on their outgoings.
Being on benefits is easy to prove.

Exactly, would you like the zoo employees to go through their bank statements?

The problem is not with the 'scheme needing to recognise' - the scheme can do what it likes, like locals get reduced tickets for some attractions. It can let everyone with a birthday on the first of the month in free if it wants to.

The problem is that wages haven't kept pace with inflation, for which you cannot blame Chester zoo or the discounted admission scheme.

Maddyisqueen · 17/12/2025 22:02

Greysofa · 17/12/2025 21:30

Yes. As a member of the ‘squeezed middle’ as mentioned above, it’s yet another kick in the teeth. Don’t worry though, I’ll still be working for those two weeks whilst all those poor benefits claimants have a jolly 👍🏻

Omg you are just believing the daily fail

targey your anger where due - govt and elites!

Maddyisqueen · 17/12/2025 22:00

MannersAreAll · 17/12/2025 21:25

You've cancelled your membership because of a two week charity scheme?

I know

madness and so self centred

Maddyisqueen · 17/12/2025 22:00

Greysofa · 17/12/2025 21:24

Membership cancelled on the back of this. We kept our membership going through Covid in order to support the zoo but this has really angered me. Yet again the true workers are shafted.

It makes no difference to your experience of the zoo

pathetic

cakebreak · 17/12/2025 21:59

MannersAreAll · 17/12/2025 21:54

If you've not experienced it, and I suspect a lots of posters haven't, it's hard to believe it happens.

Yes it is hard to believe it happens remotely as much as people on these threads would like folks to believe

Especially for those of us who have lived, and worked, in impoverished areas and don't see half the bullshit claimed by some on here.

Call it bullshit all you like. I get to look at bank statements as part of my work and I know that the experiences of @Stillinshock123 and @Cyclingmummy1 and others tallys with what I see. Spending by families on benefits on takeaways and days out and popping to Starbucks that is actually mind bogglingly high.

Then once they have burnt through it all they pop to the foodbank

Maddyisqueen · 17/12/2025 21:58

feellikeanalien · 17/12/2025 21:21

A single parent with a disabled child will receive £400 per month on UC once the child turns 18. If they are classified as a carer then they will get a carers element of £200 however their Carers Allowance of £83 will be deducted pound for pound. That will leave them with less than £300 per month. If they rent they will have a housing element which will rarely cover the full rent. The part of the rent which is not covered will be paid out of the £300 they have left.

If the child is so disabled that the parent cannot work this is what they will have to live on whilst caring for their now adult child who will probably need more care once they leave school.

But sure, it's a lifestyle choice and you would grudge them the odd trip to the zoo.

Yes they may have been relatively comfortable while the child was under 18 but that changes dramatically once the child reaches 18. Any benefits the child gets may have to be put towards any social care package they receive and the government are now cutting the "disability" element of UC by 50% from next April and are considering abolishing it completely for those under 23.

Living the high life on benefits indeed.😡

Exactly. - and all those years not working outside home and needing to catch up

XenoBitch · 17/12/2025 21:57

cakebreak · 17/12/2025 21:52

That's not what op is saying though. It's about wishing schemes like this would recognise that people can be absolutely on the bones of their arse but not entitled to any benefits.

How can you prove you are on the bones of your arse though? Someone on a good wage could be broke depending on their outgoings.
Being on benefits is easy to prove.

Maddyisqueen · 17/12/2025 21:56

mydogisthebest · 17/12/2025 21:16

Just pretend to be depressed and suffering anxiety and panic attacks which mean you can't leave your house and therefore can't work. That's what my neighbour has been doing for the last 3 years

They are claiming fraudulently as poster has said

please don’t belittle anxiety and panic attacks

Kirbert2 · 17/12/2025 21:56

MannersAreAll · 17/12/2025 21:54

If you've not experienced it, and I suspect a lots of posters haven't, it's hard to believe it happens.

Yes it is hard to believe it happens remotely as much as people on these threads would like folks to believe

Especially for those of us who have lived, and worked, in impoverished areas and don't see half the bullshit claimed by some on here.

Yep.

I live in social housing in a deprived area and I'm on UC myself and still don't see half of what people claim on here.

MannersAreAll · 17/12/2025 21:55

cantbearsed27 · 17/12/2025 21:46

I get it OP, why not make it £5 per ticket which is still extremely affordable for a day out. especially as toddlers are £2.50 anyway - and then make it a bit cheaper for everyone else as well.

Attractions like this are too expensive for a lot of people, not just those on benefits.

The zoo wouldn't be able to make money from the scheme by simply lowering their prices.

Similar to them having certain rules to follow to make money from Gift Aid they have to follow the rules of the scheme this is from to benefit from it.

That seems to be being missed by many - Chester are not doing this out the goodness of their hearts. They're doing it because it's a specific scheme that will make them money in a traditionally quiet period.

MannersAreAll · 17/12/2025 21:54

If you've not experienced it, and I suspect a lots of posters haven't, it's hard to believe it happens.

Yes it is hard to believe it happens remotely as much as people on these threads would like folks to believe

Especially for those of us who have lived, and worked, in impoverished areas and don't see half the bullshit claimed by some on here.

cakebreak · 17/12/2025 21:52

Fishinthesink · 17/12/2025 21:43

You don't really get in anywhere for £1 if you just get DLA without the carer's element of UC (like us). I do tend to use the theatre discount because my disabled child loves theatre but can't always manage the whole way through and I would be really annoyed to have paid loads for it if we have to leave after 15 minutes.

A trip like the zoo or the theme park is not a exactly a weekly thing for most families is it? It's a special treat. Our salaries are fine but that's still a once or twice a year thing to a really big attraction like that (we don't go to theme parks anyway but in that ballpark).

I do think it's a very ugly trait to be jealous of other people 'getting' more than you. You should want to lift everyone up, not make others have a shitter time to make you feel better.

That's not what op is saying though. It's about wishing schemes like this would recognise that people can be absolutely on the bones of their arse but not entitled to any benefits.

MannersAreAll · 17/12/2025 21:52

There are more shit cliches on this thread than in the average Daily Mail story.

BulbsAndLampsDiffer · 17/12/2025 21:51

Cyclingmummy1 · 17/12/2025 21:47

I know, and the people who go for a quid will spend. Probably a lot more than I would.

I work, and have friends who work, in an impoverished area. There are families who are in poverty. However, the money spent by some families on things like takeaways and treats is sometimes quite unbelievable; the child who has 4 doughnuts or a large bag of sweets after school every day, the family who go for a coffee and hot snack on their way home every day. If you've not experienced it, and I suspect a lots of posters haven't, it's hard to believe it happens.

Excellent way of putting it.
we all have our own luxuries in life. I for one budget every penny every month to ensure some luxury days out and I see others that just seems to spend spend when they are able to claim is very annoying

Kirbert2 · 17/12/2025 21:51

HappyMeal564 · 17/12/2025 21:40

I'm not saying anyone should begrudge those kids, I said it's good some are benefitting. The issue is there are plenty of families that don't qualify but can't begin to afford those experiences for their children. Some of them will be attending food banks due to the increased cost of living. All children deserve experiences and happiness but some of the frustration on this thread will be coming from an inability to provide things like that for your children all while struggling to feed them, keep a roof over their heads while being told it's ok for you, you don't qualify for benefits, you must be able to afford everything comfortably

Edited

and some people are also rightly frustrated at comments that UC is a lifestyle choice, not real workers etc which couldn't feel further from the truth for many on UC.

Just as there will be many who don't qualify but can afford trips to the zoo (even if it's only once a year).

XenoBitch · 17/12/2025 21:49

cantbearsed27 · 17/12/2025 21:46

I get it OP, why not make it £5 per ticket which is still extremely affordable for a day out. especially as toddlers are £2.50 anyway - and then make it a bit cheaper for everyone else as well.

Attractions like this are too expensive for a lot of people, not just those on benefits.

The low cost fees for people on benefits is being funded by a charity, not the zoo.

£5 for a zoo is ridiculously cheap and I could not see them surviving for long. Even small farms with petting areas charge more than that. They have staff to pay, grounds to maintain, animals to look after and feed, plus all the vet care too.

Cyclingmummy1 · 17/12/2025 21:47

MannersAreAll · 17/12/2025 21:24

That doesn't work with the charity schemes though. The zoo will be making money either from a donation from the scheme involved, or from some sort of tax break, or similar. There will be a set criteria for them to work with to benefit from it.

Let's be brutal here - Chester Zoo are not doing this kind of thing out the goodness of their hearts because they care about disabled or people who are financially struggling. They're doing it because it gets people through the doors at a quiet time of year and people who are only going as a one off special thing will spend a bit of money when they are there - even just a few quid on a drink - that CZ wouldn't normally see.

Lowering the cost wouldn't work for them in the same way, and ultimately they'll be doing what makes them the most rather than thinking of the customers.

I know, and the people who go for a quid will spend. Probably a lot more than I would.

I work, and have friends who work, in an impoverished area. There are families who are in poverty. However, the money spent by some families on things like takeaways and treats is sometimes quite unbelievable; the child who has 4 doughnuts or a large bag of sweets after school every day, the family who go for a coffee and hot snack on their way home every day. If you've not experienced it, and I suspect a lots of posters haven't, it's hard to believe it happens.

cantbearsed27 · 17/12/2025 21:46

I get it OP, why not make it £5 per ticket which is still extremely affordable for a day out. especially as toddlers are £2.50 anyway - and then make it a bit cheaper for everyone else as well.

Attractions like this are too expensive for a lot of people, not just those on benefits.

AngelicKaty · 17/12/2025 21:44

@Stillinshock123 So, essentially you want Chester Zoo to reduce their entry fee to £1 for everyone "aside from mega rich or politicians". Yeah, that would be the fastest way for the animals to starve, the employees to lose their jobs and the zoo to go out of business.
YABU OP. Yes, lots of working people are also struggling, but can you not accept that people who are on so low an income that they're having to claim UC are worse off than you and routinely have fewer opportunities than you? Would you prefer to be worse off, day in day out, just so you can go to Chester Zoo more often courtesy of a charitable venture?
Sorry OP, but punching down is never a good look.

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