Been scammed by a cake maker?

Glad you got refunded.

🤣🤣
See , it does work out in the end.

I think she was probably genuine all along.

It would be odd to try and hide from someone who knows where you live and knows your DC simply by removing them on FB.

Obviously she didnt handle things well, but if she has work as well as a cake sideline, I can see why the cake business might not be top priority for a couple of days in the run up to Christmas.

Why didn't you send bank details with the first message? All she really did was forget to reply to one message.

Do you have a phone number for her to give her a ring & ask her about it all? If not & you know where she lives go to her home & start by asking if everything is ok as you've not heard from her & it's not like her to not be in touch. You've had cakes from her before without any problems so maybe she has something going on & has removed you from her Socials as she can't deal with things at the moment.

Of course not.

I get the point about her forgetting and there wasn't time to make one for the day? But I still think the op was a bit quick with her response.

Good. What happened ?

I’d leave it there tbh.
She found time during her ‘busy schedule’ to go on Facebook and deletes load of friends… but couldn’t send a quick response asking for your bank details… weird!!!

I would send over a message saying

’Hi Carol, sorry me again… not sure if you’re getting my texts so am messaging via face book, here are my bank details for the refund of £X.xx….
Hope everything is ok with you as it’s not like you to get dates mixed up and unfriending me is unusual too.
see what happens

If she's still advertising as a cake maker, I would consider pursuing the money gently. And asking around subtly if anyone has had similar issues..

If not, I'd stick a note/letter in the door, sorry you are having problems if it's anything I can help with let me know. I won't be pursuing the money but if you felt able to refund me in the future I'd be grateful.

I supported a local balloon business, who did a great product, but they were really weird with ordering it months in advance, then no contact and suddenly you had to be at 5pm for delivery. Did my head in and I stopped supporting them.
Small business can be erratic I guess.

Oh ignore my post 🙄

Yes, do this.

What if it was a wedding cake or a cake for a massive party? No, no, no absolutely not .The mistake was bad enough, but then the blocking and the radio silence - you're the cake maker aren't you?

This.

How many other people has she done this too?

Forgetting the date is a MASSIVE fuck up for a celebration cake maker.

There's no such thing as a two-days-after-your-birthday-cake.

A refund doesn't really cut it tbh - and then failing to actually do the refund and going silent is just adding insult to injury.

You went nuclear pretty quickly with your YABU and YANBU options. Bad review fgs. All she did was forget the date. She's working, you're wanting an instant results. Total over reaction on your part.

Turn up at her house and demand the money ! Then leave a bad review

I definitely wouldn't use her again! She took the p*ss and i bet if I was a new customer enquiring for a cake she would reply immediately. I run a business and heard every excuse.

Great news OP. I think your polite persistence helped.

Good 👍 but I definitely wouldn't use her again, because it's bad form having to chase money, especially from a person who can potentially make you look like a desperate twat on SM. Embarrassing for all involved.

It takes 5 minutes if you already have the payee set up. With my bank, if I need to set up a new payee, I need use my card reader, which is kept at home. I wouldn't be able to set up a new payee and pay then while I was at work, it would have to wait until I got home and had access to my card reader.

Wahoo! In future as soon as she said she got her dates wrong and offered a refund you should've just stuck your bank details in the message and any further messages, to save time and effort.

Yeah I suspect she doesn’t have the money for whatever reason and whatever is going on she wasn’t able to make the cake and now she is trying to deflect things back onto you.

Just keep the pressure on a bit because she is spinning a yarn about deleting people off Facebook.

Keep the pressure on and she will just want you to back off.

My DH ran a business for years and the amount of BS he had to put up on the other side where people tried to get out of paying for all sorts of concoctions, some real, some fictional and some just pure entitlement, he was unbelievably irritating and eventually people just wanted rid of him and it was easier just to pay what they owed. You get immune to other peoples BS eventually. Don’t take it personally.

I wouldn’t use her again - Colin Caterpillar comes to mind.

Good - I’m amazed you’ve been criticised on here for trying to get you money back! Beggars belief!!

Hadn’t seen update - deleted