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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

They refused us service?

27 replies

Whsys · 07/12/2025 18:51

Went out for breakfast/brunch today, had no reservation so told they wouldn’t seat us. Fine. Makes sense.

I walked out, checked their online booking tool and saw there was a free table - booked it. And they said it’s not how it works and they would not be serving us.

Aibu?

OP posts:
PodMom · 07/12/2025 18:59

They were obviously making excuses. Is there anything about you which might lead to you being discriminated against?

Mollywasasinger · 07/12/2025 18:56

They must have had a reason for making that decision - obviously if they are a business selling food they want customers to buy food, so I suspect that something about your group or behaviour suggested to them that you would be difficult customers. You can be annoyed or offended about it but nothing else you can do really, they don’t have to serve you. Only grounds for complaint against them would be if you think they refused to serve you because of a protected characteristic (eg race, sexual orientation, disability, religion)