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People complaining about NHS appointments on a Sunday

193 replies

reallyffspeople · 06/12/2025 12:46

This is just a moan. I’m currently working to book people in for outpatients appointments. Some of these people have been on the waiting list for years, I’m calling them to offer them appointments and they’re giving me grief because they’re on a Sunday!!

I bet these are the same people who complain that they’ve been waiting so long 🤦🏼‍♀️ complaining it’s not convenient to them and it’s their weekend, as if I’m not giving up my weekend to call them! I just can’t believe that people can act like this

OP posts:
Alwaystired23 · 06/12/2025 13:32

I had a Saturday appointment a few weeks ago and my mother has one tomorrow. We're glad to be seen and parking is so much easier.

reallyffspeople · 06/12/2025 13:31

TangoWhiskeyAlphaTango123 · 06/12/2025 13:26

More important than their health? I am sure they can give up one Sunday to attend an important appointment.

OP I work for the NHS and have done for many years sadly for some it is a thing they take for granted probably because it is free. Over the years I have seen some disgraceful behaviour so nothing surprises me anymore sadly.

Ive noticed people seem to expect a private health service at such a low cost. It’s genuinely baffling

OP posts:
InlandTaipan · 06/12/2025 13:28

Octavia64 · 06/12/2025 12:54

Some people are religious.

i personally wouldn’t care but it is very important to others.

Which religion says you cant seek medical advice on your holy day? Certainly not Christianity.

BillieWiper · 06/12/2025 13:27

reallyffspeople · 06/12/2025 13:15

i think it’s one thing to be a little surprised, but it’s another to be genuinely annoyed and asking why I “think it’s appropriate” to invite them to an appointment on a Sunday - erm because you’re on a waiting list and you presumably need to come in to the clinic?Hmm

What idiots some people are. It's like 'now that you mention it...I don't think offering medical appointments for no cost at delivery to people who desperately need them is appropriate actually. I'm going to change careers and become an arms dealer.'

TangoWhiskeyAlphaTango123 · 06/12/2025 13:26

Octavia64 · 06/12/2025 12:54

Some people are religious.

i personally wouldn’t care but it is very important to others.

More important than their health? I am sure they can give up one Sunday to attend an important appointment.

OP I work for the NHS and have done for many years sadly for some it is a thing they take for granted probably because it is free. Over the years I have seen some disgraceful behaviour so nothing surprises me anymore sadly.

gerispringer · 06/12/2025 13:24

I had a procedure at my local massive university hospital on a Sunday. Thought it was great, but the whole clinic was staffed by some sort of agency based miles away who had all been shipped in to run the clinic, no doubt getting overtime rates. It still took ages to get the results.

Purplecatshopaholic · 06/12/2025 13:24

Weekend appointments are great! I’m currently in a virtually empty eye hospital, having parked in a virtually empty car park, waiting for my aunt. Downside is there are no staff anywhere to ask things of, eg where to go (hospital is vast), and there’s no cafe at the weekend, but otherwise great. I agree Sundays might be trickier depending on public transport, but otherwise defo the way to go surely, to get waiting lists down?

noctilucentcloud · 06/12/2025 13:23

Are you in a very religious area OP? I'm surprised at the is it appropriate comments. I'd personally be happy I've reached the top of the waiting list. Only reasons I can think of for Sunday being tricky relative to any other day is if you're reliant on a bus that doesn't run that day (you say not an issue for your hospital), or you don't have anyone for weekend childcare. But that's not an is that appropriate comment! Only other thing I can possibly think of is that people are worried about staff not getting a break.

reallyffspeople · 06/12/2025 13:22

ruffler45 · 06/12/2025 13:21

I have taken people for weekend appointments, easy travel parking and little waiting , how the NHS should work.

How come (historically) the people in the clinics dont work weekends like regular wards?

I have absolutely no clue. I think they’re giving up weekends they’d have already had off to come in to try and get the backlogs cleared. I know some of our surgeons will set up a list with a couple of weeks’ notice to operate on however many people they can fit in. They’re giving up leave they’d have taken, they still have weekends on call etc.

OP posts:
reallyffspeople · 06/12/2025 13:21

LordEmsworth · 06/12/2025 13:19

Yeah, if you live outside London so buses are reduced service on a Sunday, and you don't drive, and you can't afford a taxi, you can just walk. I mean it's probably only a few miles.

I am lucky enough to have a car and work full time, so I would be very happy with a Sunday appointment. But I can see why some people might be upset at being told they're going to have to wait longer because they cannot get there on a Sunday.

Okay but the hospital has 24/7 patient transport available and it’s not my fault that that’s the case - I’m just given a long list of people to ring (over 1000!), to try and get them in.

OP posts:
ruffler45 · 06/12/2025 13:21

I have taken people for weekend appointments, easy travel parking and little waiting , how the NHS should work.

How come (historically) the people in the clinics dont work weekends like regular wards?

LordEmsworth · 06/12/2025 13:19

Yeah, if you live outside London so buses are reduced service on a Sunday, and you don't drive, and you can't afford a taxi, you can just walk. I mean it's probably only a few miles.

I am lucky enough to have a car and work full time, so I would be very happy with a Sunday appointment. But I can see why some people might be upset at being told they're going to have to wait longer because they cannot get there on a Sunday.

IsntItDarkOut · 06/12/2025 13:19

I’d love it, and you can get parked!

reallyffspeople · 06/12/2025 13:15

BillieWiper · 06/12/2025 13:11

Yeah it's just because up until recently weekend appointments weren't really a thing. I was a bit taken aback when given a Saturday..not that I complained. Its great they are now trying to do them seven days a week.

I hope you tell them that if they don't want it then the next one is in another year!

i think it’s one thing to be a little surprised, but it’s another to be genuinely annoyed and asking why I “think it’s appropriate” to invite them to an appointment on a Sunday - erm because you’re on a waiting list and you presumably need to come in to the clinic?Hmm

OP posts:
AgnesX · 06/12/2025 13:14

reallyffspeople · 06/12/2025 12:54

It’s a real push from our trust to run weekend clinics to get the backlog cleared. Only issue is, the clinical staff move around appointments etc to come in, so we’re booking them short notice! But we give up our weekends to book them just to be given grief

I'm sorry about that. You're damned if you do, damned if you don't where some people are concerned, they're never happy.

I suppose there is an argument for giving to Mon-Fri, 9-to-5 workers first dibs on week end appts but it's getting that information to begin with.

KimonoQueen · 06/12/2025 13:13

I got a call yesterday asking if I wanted to move an ultrasound appointment from Thursday am to Sunday am.

It means i need less time off work - so I was delighted.

But its at a different hospital further away- so someone without access to a car may have had issues with Sunday travel?

Anyway - please accept my gratitude @reallyffspeople for working extra hours and getting us all seen sooner.

Bearbookagainandagain · 06/12/2025 13:13

I'd have no issue with Sunday appointments.
My GP however keeps booking me on Fridays, the one day I'm off work with the kids and have no childcare options...

Monty34 · 06/12/2025 13:11

Complaining about a weekend appointment or an evening one leads to conclude people want time off work to go to it. And if they don't get that then don't want it.
Rubbish really.

BillieWiper · 06/12/2025 13:11

Yeah it's just because up until recently weekend appointments weren't really a thing. I was a bit taken aback when given a Saturday..not that I complained. Its great they are now trying to do them seven days a week.

I hope you tell them that if they don't want it then the next one is in another year!

GainsvilleRockCity · 06/12/2025 13:10

I normally work weekends so having a weekend appointment means I can usually get an extra day off. Ive had both urology and dermatology on a Saturday and tbh, the clinics were faster as the consultants wanted to get out and enjoy their weekends!!

Simonjt · 06/12/2025 13:10

I used to love a weekend appointment when it was just me, the only downside when I became a parent was childcare, so I used to turn them down and opt for mid week when nursery was open, but that then left an appointment for someone who could do a weekend.

Oioiqueen · 06/12/2025 13:10

Apparently people complain about late evening appointments also. I love an 8pm CT scan. No traffic on the road, hospital car park empty, easy to leave children with DH and less people in waiting rooms as whole families don't tend to want to camp out that late.

Give me evening or weekend appointments any time.

Abra1t · 06/12/2025 13:09

Musicaltheatremum · 06/12/2025 12:50

You can't win sadly. I'd love a weekend appointment! Easier to park at hospital.

This is always my first thought.

Monty34 · 06/12/2025 13:08

reallyffspeople · 06/12/2025 13:07

a) I’m doing overtime and b) yes, I am actually entitled to a lunch break after starting an extra shift at 7am this morning!

Yes, you are.

reallyffspeople · 06/12/2025 13:07

Monty34 · 06/12/2025 13:05

What are you doing on Mumsnet if you are at work ? I assume it is your break ?

Edited

a) I’m doing overtime and b) yes, I am actually entitled to a lunch break after starting an extra shift at 7am this morning!

OP posts:
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