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AIBU?

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Original poster

To make a complaint about a nursery.

34 replies

Happywifehappylife18 · 01/12/2025 17:11

So my child today was in nursery for an hour exactly when I got the call that he had a temperature and I needed to come get her. They gave her Calpol with my consent. I was at the nursery within 15 minutes and when I collected she had no temperature. All day she has had no temperature and is not showing any signs of illness. She has been her normal self all day playing with her toys and being a typical four year old. I have asked my her if she feels unwell and she keeps telling me no mummy.
I have just called the nursery to tell them that she is absolutely fine and has no illness nor temperature and maybe she was just hot from all the thermal wear and running around. They have said that’s great but because she had a temperature today she can’t come in until Wednesday.

I was told when I collected her that it was only her and one other child in nursery because all the children from her class were off with illness’.

is this normal or am I being unreasonable?

OP posts:
Original poster
Happywifehappylife18 · 01/12/2025 17:30

Cinai · 01/12/2025 17:28

Yep, same rule in my nursery, bloody annoying but nothing you can do as it will say in your contract that if they check her temperature and turns out she has a temperature, she’s off for 24/48 hours.

Yh this the case here. It’s really frustrating because she is not sick at all. I have never taken her in if she is poorly and wouldn’t even think to do so.

OP posts:
Cinai · 01/12/2025 17:28

Yep, same rule in my nursery, bloody annoying but nothing you can do as it will say in your contract that if they check her temperature and turns out she has a temperature, she’s off for 24/48 hours.

Luxio · 01/12/2025 17:28

Sorry forgot to say that their policy says if they have a temp they have to be off for 24 hours after the temp goes.

Well that's tomorrow morning then isn't to not Wednesday.

I would be calling to say she will be coming in because she has no fever or signs of illness.

Keroppi · 01/12/2025 17:27

Never heard of being forced to be off because of a temperature. Usually that's just when they have sickness or diarrhoea

Tell them she'll be in tomorrow if she doesn't have a temp in the morning. They can check her temp themselves when you get there if they're concerned.

Original poster
Happywifehappylife18 · 01/12/2025 17:26

Happywifehappylife18 · 01/12/2025 17:26

What do you mean by d&v? I don’t think they made it up. I think they just assumed it was a temperature because most of the children from her class are off sick. In general she gets really warm quite easily especially when running around.

Show quote history

Sorry forgot to say that their policy says if they have a temp they have to be off for 24 hours after the temp goes.

OP posts:
Original poster
Happywifehappylife18 · 01/12/2025 17:26

Sausagescanfly · 01/12/2025 17:24

Why would she need to be off until Wednesday? Isn't that a D&V thing?

I wouldn't consent to calpol again, if you think they are making things up.

What do you mean by d&v? I don’t think they made it up. I think they just assumed it was a temperature because most of the children from her class are off sick. In general she gets really warm quite easily especially when running around.

OP posts:
Sausagescanfly · 01/12/2025 17:24

Why would she need to be off until Wednesday? Isn't that a D&V thing?

I wouldn't consent to calpol again, if you think they are making things up.

Original poster
Happywifehappylife18 · 01/12/2025 17:23

Nickyknackered · 01/12/2025 17:20

What is the nature of your complaint? That you think they lied or that they were mistaken?

i don’t think they lied. But I think they mistook a temperature for being hot in general.

OP posts:
Nickyknackered · 01/12/2025 17:20

What is the nature of your complaint? That you think they lied or that they were mistaken?