AIBU to push back when shops ask for my details when I just want to pay?

I got a paper receipt from New Look the other day. I never give my details.

I had New Look refuse me a paper receipt so I asked how I could prove I hadn’t shop lifted it, and what I’d do if I needed to return it. They just looked at me blankly and I’ve never shopped there since.

Yes - I just looked that up and was surprised to find out that they're not legally obliged to provide a receipt! In some countries they actually insist you take one.

I just say ‘oh I’m fine thanks’ and smile to whatever the question is about mailing list or post code or whatever. Even though it’s not a grammatically correct answer to the question it always works and is polite.

I always decline.

It’s really not a good thing to let so many companies have your data.

I have also experienced companies like Jack Wills claim they will only use my email for the receipt then of course i’ve had shit lods of marketing from them.

The other thing I hate is having to press yes or no to a charity donation. I just want to pay!!!

Just say no.
Are you on our mailing list? No thank you.
Do you want an email receipt? No thank you, I’ll have a paper one.
Do you want to join our rewards club? No thank you.

I always just say no thanks when they ask for my email address. Recently I paid cash for a few things in Home Bargains and they wouldn't give me a receipt. I've since discovered that shops are not legally required to issue receipts at all!

Shop assistants have to ask otherwise they get a bollocking. I just say that I'd like a paper receipt.

The only place that has ever argued with me on this is New Look - claiming they don't give paper receipts anymore. A quick search of their own privacy policy shows this isn't true (I got a paper receipt after pointing this out).

https://help-uk.newlook.com/hc/en-gb/articles/360015272452-Digital-Receipt-Privacy-Notice

It seems par for the course now for stores to ask for your email address. It irritates me, it feels like an invasion of your privacy. I always tell them I can't remember it, just print my receipt.

The high street is dying on its arse, you'd think they'd be looking for ways of enticing customers, not pissing them off!

You must be far from the only one.

Do they really prefer to aggressively grab contact info for marketing campaigns than to not alienate customers who would otherwise be in their stores actually buying things?

I asked for a paper receipt in NL and the lad flatly refused claiming that it isn't company policy to issue them.

I haven't set foot in it since.

Also hate it, but just say It’s ok thanks and that’s the end of it!

It appears that New Look are the worst for this. I would probably ask for a till receipt and give a fake email address.

I say "No thank you, I prefer not to share personal information."

New Look are awful giving you a paper receipt where i am. Dd worked in a shop and they were evaluated on how many email addresses they got. They have to ask, particularly if the manager is around. But would leave it if someone said no thank you.

I had “this till is for emailed receipts only, is that OK?” at New Look yesterday. Which I’m pretty sure was BS from the member of staff.

Apparently, if I’d wanted a paper receipt I’d have had to wait whilst her manager finished with another customer on the other till. Not great service and I left feeling a bit (probably unreasonably) annoyed.

Just politely say no.

It was just one of those things. I said oh don’t worry I don’t need a receipt… she said we need to give you one in case of exchange or refund.

Im sure I could have refused but it was just going to get more awkward. The easiest thing at that point was to give her my old one. She did say details wouldn’t go further or be sold on.

Oh no @Perimenoanti .

It lost the post I was responding to. This wasn't meant for the OP but for @HoppityBun who said this:

I loathe H &B and use it as little as possible. I use Amazon once a year, if that. I will not be crying if either go under

which I thought wasn't a nice comment to make.
My apologies @ISimplyDontBelieveIT if you thought that this was meant for you.

TBH I haven't shopped anywhere that won't give me a receipt. I do peruse New Look but haven't bought from there for years.

I just say, ‘I’d like to just pay, please - no signing up. Thanks.’

I'd never want ti be one of these obnoxious customers who is rude to the staff and screams "I pay your wages!"...

BUT I do think that the top management of a lot of these companies have truly lost sight of the fact that they are relying on the favour and goodwill of their customers to choose to shop with them, and they aren't actually doing them a massive favour by letting them shop with them and not their competitors.

The older lady mentioned above, who was basically lied to and scammed by a supposedly reputable shop, has been treated abominably and abusively - that shop deserves to go out of business if they treat their customers so appallingly. I know she doesn't want to 'cause a fuss', bless her; but these cowboys deserve to be exposed all across SM and held to account.

Even if somebody had willingly and knowingly signed up to their mailing list, that is still completely excessively stalky and wholly abusive of customer goodwill.

I highly doubt that their printer was broken - they've probably been told to say that, or otherwise are out under so much pressure to meet targets that that is their go-to lie.

Issuing a receipt is a standard part of the transaction - albeit one that protects the customer and not them. If it were their actual till that went down, do you think they'd just shrug their shoulders, not bother to find a solution and just not accept any sales?

I don’t want to give out my personal info in a busy shop , I also don’t want to get the constant marketing emails either - I’ve started saying no - can I just pay please .