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Original poster

To refuse to pay this nursery charge

412 replies

Jeronnemo · 29/11/2025 07:17

2 children in nursery. Been really happy there. A few niggles but nothing major. This month's bill had a £40 per child charge for an activity that they only do in winter. It usually kicks in in December through to April but this time they've charged it early. The issue is that they've not actually done the activity yet. I spoke to the manager about it and she was very abrasive and came out with some absolute nonsense about why it was on the bill. She lied and expected me to just suck it up. I'm livid but the conversation is over as far as she's concerned and if I push it any further, I risk being asked to leave. Do I just write it off for the sake of peace and my blood pressure?

OP posts:
Londonrach1 · 29/11/2025 07:30

Tbh I'd let it go as it's £40 which in the cost of nursery isn't much. nurseries around here can pick and choose who they have and have huge waiting lists.

Luxio · 29/11/2025 07:29

I'm confused when you say the activity isn't being done do you mean they've told you they aren't doing it at all full stop or that it just hasn't happened yet?

It's totally normal to pay in advance and I'm not really sure why you queried it when it's still only November?

ItsDarkNow · 29/11/2025 07:29

Is the activity going to take place in December?

Original poster
Jeronnemo · 29/11/2025 07:28

NoArmaniNoPunani · 29/11/2025 07:24

It's not clear from your posts whether you're paying for an activity they are going to do over the next few months or you've paid for something that they have then decided not to do at all.

I'm not sure how I can explain it any clearer than I already have.

OP posts:
NoArmaniNoPunani · 29/11/2025 07:24

It's not clear from your posts whether you're paying for an activity they are going to do over the next few months or you've paid for something that they have then decided not to do at all.

Original poster
Jeronnemo · 29/11/2025 07:22

moose62 · 29/11/2025 07:20

You are not being unreasonable to be cross but if she's closed the conversation, you can't do much if you want to keep your DC's there.
Is this a monthly charge for both or a one off for the winter? Monthly - she is perhaps trying to get an extra payment by stealth...if one off, it probably doesn't make much difference.

£40 per child per month during winter. Getting extra money by stealth is exactly what they're doing and it sticks in my throat, especially when they've lied about it and expected me to believe their lies.

OP posts:
moose62 · 29/11/2025 07:20

You are not being unreasonable to be cross but if she's closed the conversation, you can't do much if you want to keep your DC's there.
Is this a monthly charge for both or a one off for the winter? Monthly - she is perhaps trying to get an extra payment by stealth...if one off, it probably doesn't make much difference.

Original poster
Jeronnemo · 29/11/2025 07:19

I should add, when I say refuse to pay, I've already paid. The bill was paid in advance and it's only recently come to light that the activity isn't being done. I intended to deduct it off next month's bill but have been told that that won't be acceptable.

OP posts:
Fupoffyagrasshole · 29/11/2025 07:19

What is the activity ? Maybe they need to pay for it up front?

Nickyknackered · 29/11/2025 07:19

Surely it's charged in advance for December, like most nursery bills. I pay for all my children's clubs and activities in advance.

CRbear · 29/11/2025 07:19

Do you not pay in advance? A bill now is for December isn’t it?

EleanorReally · 29/11/2025 07:18

just pay in advance
i dont see why not