in a year I have only been able to use it a handful of times. It stops working after a couple of minutes and I have to pull a piece of fluff out of its arse before it will go again. I have never been able to do more than half a rug before it needs emptying and the fucking clips that are supposed to be so easy to open are actually very stiff and I have to lie the dirty bastard on my clean sofa to get them open. I have spent more time watching You Tube videos on how to coax the little fucker to work than I have vacuuming. You have to wash the filter, no, you have to replace the filter, no, you have to tweeze a couple of hairs out of its backside. I bought it because it was light and I am old and struggled with my heavy hoover. The worst £500 I have ever spent and could ill afford.