I recently told my letting agent ahead of time that my rent would be a few days late due to an admin issue with incoming funds. I thought being transparent would help.
Instead, the reactions were:
-multiple pushy emails
-incorrect legal claims
-pressure to sign a contract instantly
-a surprise phone call despite my request to communicate in writing
-insistence that it was “unacceptable” not to speak on the phone
-the manager insisting on attending an inspection for no real reason
It’s left me feeling that some agents simply weaponise communication rather than appreciate it. Had I said nothing, it would’ve been a straightforward email from them saying “your rent is late”’and I would’ve replied “rent will be paid when funds clear” and done.
AIBU to think it’s actually less stressful to wait until they ask, instead of giving them advanced warning that they then use to behave unprofessionally?