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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think rental property oven should be sorted ASAP.

144 replies

Mrsnothingthanks · 27/11/2025 12:00

So we are a family with 2 kids still at home (5 and 15, eldest now at uni). Long-term private renters. Oven completely packed up last Friday - landlady notified immediately. Not a fuse - oven completely gone and needs replacing.
AIBU to think that we should have had a new oven put in by now (Thursday). It is literally just a case of plug and go.
Husband thinks the wait is fine; I disagree. Still not heard when it will be fitted.

OP posts:
Skippydoodle · 29/11/2025 18:46

Mrsnothingthanks · 27/11/2025 12:00

So we are a family with 2 kids still at home (5 and 15, eldest now at uni). Long-term private renters. Oven completely packed up last Friday - landlady notified immediately. Not a fuse - oven completely gone and needs replacing.
AIBU to think that we should have had a new oven put in by now (Thursday). It is literally just a case of plug and go.
Husband thinks the wait is fine; I disagree. Still not heard when it will be fitted.

So your landlord needs to order a new one, (delivery slot could be 2 - 10 days depending) . Also needs to organise a suitably qualified electrician to remove & replace. If going through a letting agent, this will be a slower process. It will get done at no cost for you, other than a bit of inconvenience. If it were your house, you’d have the inconvenience plus the bill.

CatsorDogsrule · 29/11/2025 18:39

Mrsnothingthanks · 29/11/2025 14:25

@newnamehereonceagain The thing is, she keeps the rent affordable. I categorically know that she could be charging a lot, lot more for the house we are in, village location, extremely well sought-after. Rentals very rarely come up; there are none on the market currently near to where we are. If she did put the rent up by what she could charge then we would have to look to move which would be awful; we are a walk away from my parents whom we are very close to and rely on for daily schol runs and childcare so I can work. We are in a three-bed and no way could we downsize.
I am very house proud so I've replaced blinds and extractor fans (with consent) as to be honest, these are not expensive jobs and it is quicker to do myself.
It is the big appliances that we simply can't afford to replace outright.
Ultimately, we want to "keep the peace" as it were as she would absolutely be within her rights to increase the rent significantly.
I've been renting over a decade now and tbh, had far worse landlords, even though I accept this situation is far from perfect. The first property I found myself in as single mum (also private rent) ended up with significant mould and the LL did absolutely nothing about it (said I had too much stuff!) We don't seem to have the same protections as social housing tenants.

This does shine a different light on the situation. You absolutely should get the new oven soon, but I can understand why the landlord wants to reduce their costs rather than go for a more expensive option.

I personally would tread very carefully and look into a second or larger airfryer.

I cook for a family of 5 (teens+, so all adult portions). I rarely use my oven, unless for a large roast or multiple pizzas.

I have 2 airfryers, microwave, hob, instant pot and slow cooker that I tend to use more.

It does depend on the dishes cooked and accessibility for your disabled DH, though, who may find the oven safest and most practical. I personally prefer the smaller appliances as they have easy to use timers and auto-shutoff.

newnamehereonceagain · 29/11/2025 15:07

Understood, but you will need an oven for Christmas so she might as well get on with it now.

As a LL, I’ve had situations where careless tenants have made a mess in my flat - not trashed deliberately but just not taken care of it. This cost me a lot of money and energy and chasing of tradespeople to fix. LL appreciate people who look after the property. You are in a stronger position than you think.

s21 changes (eviction circumstances) will take effect from May 2026, for E and W.

btw, it’s sensible to have an inventory taken at beginning and end of the tenancy, paid for by the LL, OR tenants can take their own, easily enough by day 1, final and intermittent films. Make a note of the improvements you have made.

I was told by the estate agent that it was almost impossible to get money out of a tenant’s deposit to cover damage or mess, unless the T agreed. I tried to be reasonable and analytical in what I requested and generally was reimbursed. But nothing reimburses your time spent.

AutumnLeavesFallingFast · 29/11/2025 14:46

Mrsnothingthanks · 29/11/2025 14:25

@newnamehereonceagain The thing is, she keeps the rent affordable. I categorically know that she could be charging a lot, lot more for the house we are in, village location, extremely well sought-after. Rentals very rarely come up; there are none on the market currently near to where we are. If she did put the rent up by what she could charge then we would have to look to move which would be awful; we are a walk away from my parents whom we are very close to and rely on for daily schol runs and childcare so I can work. We are in a three-bed and no way could we downsize.
I am very house proud so I've replaced blinds and extractor fans (with consent) as to be honest, these are not expensive jobs and it is quicker to do myself.
It is the big appliances that we simply can't afford to replace outright.
Ultimately, we want to "keep the peace" as it were as she would absolutely be within her rights to increase the rent significantly.
I've been renting over a decade now and tbh, had far worse landlords, even though I accept this situation is far from perfect. The first property I found myself in as single mum (also private rent) ended up with significant mould and the LL did absolutely nothing about it (said I had too much stuff!) We don't seem to have the same protections as social housing tenants.

You have other advantages over 'social tenants'

if you think they have such a great deal are you on the waiting list??

AutumnLeavesFallingFast · 29/11/2025 14:43

Mrsnothingthanks · 29/11/2025 14:25

@newnamehereonceagain The thing is, she keeps the rent affordable. I categorically know that she could be charging a lot, lot more for the house we are in, village location, extremely well sought-after. Rentals very rarely come up; there are none on the market currently near to where we are. If she did put the rent up by what she could charge then we would have to look to move which would be awful; we are a walk away from my parents whom we are very close to and rely on for daily schol runs and childcare so I can work. We are in a three-bed and no way could we downsize.
I am very house proud so I've replaced blinds and extractor fans (with consent) as to be honest, these are not expensive jobs and it is quicker to do myself.
It is the big appliances that we simply can't afford to replace outright.
Ultimately, we want to "keep the peace" as it were as she would absolutely be within her rights to increase the rent significantly.
I've been renting over a decade now and tbh, had far worse landlords, even though I accept this situation is far from perfect. The first property I found myself in as single mum (also private rent) ended up with significant mould and the LL did absolutely nothing about it (said I had too much stuff!) We don't seem to have the same protections as social housing tenants.

Then maybe just re read your own
post & be grateful for the rental situation you have & deal with cooking for 4 on hob/microwave/airfryer, it's not that big a deal.

shes a nice woman, I'm sure she's doing her best.

AutumnLeavesFallingFast · 29/11/2025 14:39

justasking111 · 29/11/2025 14:00

DH phoned our electrician left a message. Didn't hear back. The whole family use him. His children and our grandchildren go to the same school and socialise together. We messaged again the following week. He replied. He and his team are working in the south of England, staying in a pub. Crazy money for this job. He'll not be returning if I wanted a cooker fitted until present job is done.

Another friend her son's working for a gas engineer who apprenticed him. They're not working locally either

There's a shortage of qualified tradesmen at the moment.

Which is part of what I said 🙂

people saying 'we used to/when
i was a medal winning landlord🤣🥹🙄 aren't dealing with the economy/supply/trade issues as they are NOW.

calling current landlords CF & posters 'idiots' is ridiculous & rude

Mrsnothingthanks · 29/11/2025 14:25

@newnamehereonceagain The thing is, she keeps the rent affordable. I categorically know that she could be charging a lot, lot more for the house we are in, village location, extremely well sought-after. Rentals very rarely come up; there are none on the market currently near to where we are. If she did put the rent up by what she could charge then we would have to look to move which would be awful; we are a walk away from my parents whom we are very close to and rely on for daily schol runs and childcare so I can work. We are in a three-bed and no way could we downsize.
I am very house proud so I've replaced blinds and extractor fans (with consent) as to be honest, these are not expensive jobs and it is quicker to do myself.
It is the big appliances that we simply can't afford to replace outright.
Ultimately, we want to "keep the peace" as it were as she would absolutely be within her rights to increase the rent significantly.
I've been renting over a decade now and tbh, had far worse landlords, even though I accept this situation is far from perfect. The first property I found myself in as single mum (also private rent) ended up with significant mould and the LL did absolutely nothing about it (said I had too much stuff!) We don't seem to have the same protections as social housing tenants.

OP posts:
newnamehereonceagain · 29/11/2025 14:12

OP you have a LOT of rights as a tenant but you don’t seem to be enforcing them.

It’s possible to do this politely and nicely though I understand it’s difficult in an environment of increasing rents etc.

please don’t be exploited (eg you bought the new dishwasher when it was LL obligation to fix it).

Also, tenants are getting increased rights via the Renters’ Reform Bill.

Please don’t be taken for a ride by the LL (and I speak as someone who was one for twenty years).

justasking111 · 29/11/2025 14:00

AutumnLeavesFallingFast · 29/11/2025 13:08

Appliance are NOW less well stocked.

Delivery & fit is more difficult to book.

The economy is different now.

plus you saying they are available to deliver to you means nothing when you don't have the specifics of what the OP needs or her post code.

DH phoned our electrician left a message. Didn't hear back. The whole family use him. His children and our grandchildren go to the same school and socialise together. We messaged again the following week. He replied. He and his team are working in the south of England, staying in a pub. Crazy money for this job. He'll not be returning if I wanted a cooker fitted until present job is done.

Another friend her son's working for a gas engineer who apprenticed him. They're not working locally either

There's a shortage of qualified tradesmen at the moment.

Cherrysoup · 29/11/2025 13:39

I replaced the oven as soon as my tenant gave me the measurements. I did laugh when they initially moved in and complained that the timer didn’t work. I’m afraid I told them it didn’t affect the function of the appliance and I wasn’t going to replace a perfectly fine oven.

AutumnLeavesFallingFast · 29/11/2025 13:08

Theyreeatingthedogs · 29/11/2025 02:44

Sorry, I don't understand this. Can you explain further?

Appliance are NOW less well stocked.

Delivery & fit is more difficult to book.

The economy is different now.

plus you saying they are available to deliver to you means nothing when you don't have the specifics of what the OP needs or her post code.

Kittlewittle · 29/11/2025 10:03

I would recommend an instant pot. They are £59.99 on black Friday offer currently. You will make that money back with the energy it saves.

Regardless, you have a hob, so I think you are being dramatic. I don't use my oven every week. It is easy to cook using a hob.

Delivery of these items usually takes a few days/week+ and then a tradesman needs to be found to fit it: this can be really difficult.

Spirallingdownwards · 29/11/2025 09:55

Mrsnothingthanks · 27/11/2025 12:23

@HoskinsChoice Tricky to cook in the microwave/small air fryer with a family of 4/5. We are using the hob for the minute.

But doable and is done for weeks when people have their kitchens done.

If one is on order one is on order and the landlord has fulfilled their obligation.

justasking111 · 29/11/2025 09:52

I read somewhere that coming up to Christmas there is a run on ovens, fridges. Companies are working flat out to deliver and fit. That won't help.

PandorasBox7 · 29/11/2025 06:46

Sometimes it’s hard to get a replacement as quickly as you would like. We had to replace a boiler and we did it in 3 days but we still got complaints. Good landlords always try their best when things stop working but it’s not always easy to do it instantly but we try our very best.

InlandTaipan · 29/11/2025 06:40

You shouldn't be paying for appliances but 7-10 days is a reasonable time to wait for a replacement.

Theyreeatingthedogs · 29/11/2025 02:48

MiserableMrsMopp · 29/11/2025 01:21

It depends if the lease has appliances as part of it or not.

I left appliances in my house as a good will gesture when I moved overseas. But made it clear the house was rented without them (free standing).

So when the tenants left, if they'd wanted to they could take them. They did take the washing machine but not the fridge. Fine by me.

That's not how the OP described it. She didn't say the LL had put it in the lease that the dishwasher wouldn't be replaced, she said the LL said it wasn't an essential.
I agree that things can be excluded in the lease but it does not appear that this was the case so the LL is a CF.

Theyreeatingthedogs · 29/11/2025 02:44

AutumnLeavesFallingFast · 28/11/2025 20:00

Then wasn't now.

Sorry, I don't understand this. Can you explain further?

MiserableMrsMopp · 29/11/2025 01:21

Theyreeatingthedogs · 28/11/2025 12:29

Your LL is a CF. If you rented the property with a dishwasher the LL is responsible for repairing or replacing it. He cannot decide it is not essential. I was a LL for 20 years.

It depends if the lease has appliances as part of it or not.

I left appliances in my house as a good will gesture when I moved overseas. But made it clear the house was rented without them (free standing).

So when the tenants left, if they'd wanted to they could take them. They did take the washing machine but not the fridge. Fine by me.

AutumnLeavesFallingFast · 28/11/2025 20:00

Theyreeatingthedogs · 27/11/2025 12:40

I think it should have been replaced by now or at the very least you have a date in the very near future for it to be done. I am an ex landlord and when any of the appliances have failed I have replaced within a few days, certainly within a week. You need to hound the landlord.

Then wasn't now.

JamieCannister · 28/11/2025 13:13

PrincessofWells · 28/11/2025 13:02

You should have been updated with a timescale. I.e. probable delivery date and a fitting date. I always update my tenants even if there is no news I would let them know I was waiting to hear from the retailer etc.

(1) 100% - keep the tenant up to date

(2) If the retailer is low on stock then how about he landlord goes to a different retailer, even if it costs more, to get one fitted ASAP?

JamieCannister · 28/11/2025 13:09

Mrsnothingthanks · 27/11/2025 12:00

So we are a family with 2 kids still at home (5 and 15, eldest now at uni). Long-term private renters. Oven completely packed up last Friday - landlady notified immediately. Not a fuse - oven completely gone and needs replacing.
AIBU to think that we should have had a new oven put in by now (Thursday). It is literally just a case of plug and go.
Husband thinks the wait is fine; I disagree. Still not heard when it will be fitted.

When you say "not a fuse, need replacing"...

(1) Who checked the fuse and when?
(2) Just because the fuse has not gone doesn't mean it can't be easily repaired (has the oven been checked, and if so when?)

I am not sure what the law or case law says, but on the face of it a broken oven a potentially significant inconvenience, but not the end of the world (the house is still safe and you can still cook). I'd hope that the oven could be looked at on the Monday or Tuesday, and either repaired on the spot, or a decision made to replace, and the replacement fitted no later than the Wednesday.

In other words I think Thursday is a bit slow, but not that bad.

As a landlord the best I have ever managed was getting a call at 8pm on a Friday about a broken washing machine, just as I was about to go into a theatre. The washing machine was looked at by a professional at around 9.30am on the saturday, and not long after midday the brand new replacement was fitted. It is incredibly hard (and inolves luck) to get tradesmen to move that quickly!

PrincessofWells · 28/11/2025 13:02

You should have been updated with a timescale. I.e. probable delivery date and a fitting date. I always update my tenants even if there is no news I would let them know I was waiting to hear from the retailer etc.

dizzydizzydizzy · 28/11/2025 12:58

Mrsnothingthanks · 28/11/2025 12:43

@mondaytosunday We have chased again with no response. Now over a week.

Edited

Not very good. She should by now at the very least be able to tell you when your new oven is arriving and going to be fitted.

Justputsomeyoghurtonit · 28/11/2025 12:44

Mrsnothingthanks · 27/11/2025 18:51

@hiintrepidheroes I do agree - I imagine a number of posters are wealthy enough to be LL themselves? It is not the responsibility of tenants to purchase, nor fit, ovens in the property.
Having said that, we did have to replace the dishwasher when it broke as our LL said (the integrated) appliance "wasn't an essential" so wasn't prepared to replace it. So we paid for a new one, for the old one to be taken away, and for a plumber to fit it. We said we would not be replacing it for an integrated, only a freestanding, as we would be taking it with us if we are ever required to move out. It was tricky to pay the rent that month tbh.

That's awful. A replacement appliance of the same standard is tax deductible.

I'm a landlord and when my tenant emailed this morning needing a plumber, I had one call the tenant by 10am and arrange to go around next week.

When another tenant needed a new fridge we replaced it the same day.

OP I presume all you want to know is that progress is being made?

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