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Why are hospitals in the UK so horrible when everyone will end up in one at some point?

60 replies

Pavementworrier · 27/11/2025 10:05

Dehumanising conditions that wouldn't be allowed in prisons are fine for the sick and I don't understand why. We live in a democracy so you'd think there would be pressure to make them better as a priority. Is it because everyone prefers to live in denial until it's their turn?

I hope I manage to live the rest of my life without going to one and just drop down dead one day but this is statistically unlikely.

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Sofasu · 27/11/2025 21:44

I worked in the NHS during the last labour government. It was infinitely better than now. Targets were largely met and waiting lists were down . It was all threadbare and shabby but the basics were good.

It's very much a postcode lottery though. If you are lucky enough to have your cardiac / cancer / paediatric care in a leading hospital you have no idea what it's like in a district general. The best doctors want to work at GOS or The Christie not Grimsby or Blackburn. Investment goes to those shiny hospitals not the backwaters.

I agree that money could be saved though. Not from the obvious "management" but from all the sideways hangers on. I volunteer for a cancer group. There are countless highly paid ( band 8+) NHS staff who have little impact or influence on actual patient care.

Ritasueandbobtoo9 · 27/11/2025 21:36

Rich people are paying Scandinavian levels of tax and getting third world levels of care. Poor people are just dying whilst on waiting lists but not paying enough.

randomchap · 27/11/2025 21:32

Vaxtable · 27/11/2025 19:52

Tosh

the fact is the NHS is so bloated and under performing has money thrown at it and continues to ask for more

whats needed, and what no government will do, is a drains up exercise to look at how it can be improved, the waste is horrendous, take something as simple as crutches, they hand then out, but won’t take them back for re use, why not? It’s just a case of sterilisation and of we go

take test results, I had a mole removed, instead of just sending me a letter as they do with mammograms or bowel screening, and despite me saying I would be happy to get a letter I get called in to literally sit down, told it’s ok and off you go, literally 2 minutes. That clinic could have been used to see people on a waiting list

Why is there so much paper? You see the dentist it’s all on line, should be the same in hospitals, how much money is wasted in paper?

then let’s look at management, why so many? Why so many diversity officers? Remove and invest in nurses and doctors

procurement should be centralised, why so many care trusts!

There is bucket loads that could be done but no one will do it

edited to add I remember the shit show that was Labour when they were in before, they broke the country

Edited

What an ill informed and ill educated post.

My local hospital takes back crutches and other walking aids, sterilises and reuses.

Paper? Most trusts are now running paper-lite systems that minimise paper. Letters sent to GPs electronically. Appointment letters to patients via mobile phone. etc

Management and admin ensure that the clinical staff can actually spend time with patients. Other healthcare systems of similar sizes have larger numbers of management and are more efficient because of it

Diversity? Are you aware that health outcomes for people of colour are worse that those who aren't? Look at the stats for black women in maternity units. The diversity officers are trying to improve these types of health outcomes.

Of course it's not perfect, but it's far better than your poorly informed rant suggests.

"Labour broke the country", my arse did they. Brexit and the Tories broke it. Look at the stuff they sold off to their mates, the Royal Mint, Royal Mail, they even tried to privatise the probation service.

ILoveHotChocolates · 27/11/2025 20:21

Vaxtable · 27/11/2025 19:52

Tosh

the fact is the NHS is so bloated and under performing has money thrown at it and continues to ask for more

whats needed, and what no government will do, is a drains up exercise to look at how it can be improved, the waste is horrendous, take something as simple as crutches, they hand then out, but won’t take them back for re use, why not? It’s just a case of sterilisation and of we go

take test results, I had a mole removed, instead of just sending me a letter as they do with mammograms or bowel screening, and despite me saying I would be happy to get a letter I get called in to literally sit down, told it’s ok and off you go, literally 2 minutes. That clinic could have been used to see people on a waiting list

Why is there so much paper? You see the dentist it’s all on line, should be the same in hospitals, how much money is wasted in paper?

then let’s look at management, why so many? Why so many diversity officers? Remove and invest in nurses and doctors

procurement should be centralised, why so many care trusts!

There is bucket loads that could be done but no one will do it

edited to add I remember the shit show that was Labour when they were in before, they broke the country

Edited

you can give crutches back. They don’t even need to be sterilised

KilliMonjaro · 27/11/2025 20:16

Vote for a socialist party then.

mindutopia · 27/11/2025 19:58

I’ve spent a lot of time in hospital this past year (cancer) and the care has been phenomenal.

The facilities are tired, yes. But I’ve also spent 30 years in a country with privatised healthcare (no NHS) and I wouldn’t say facilities are massively different. Yes, some places do have posh private rooms you can buy into. But when my parent and grandparents were ill, in more high dependency care (not like Lindo Ward style maternity), you wouldn’t have known it wasn’t an NHS hospital.

But the answer why they aren’t nicer is that (a) it doesn’t necessarily improve outcomes to make it fancier and (b) as you can see by all the moaning about the budget, people don’t like paying taxes, even when they could properly fund public services that they want to use.

ILoveHotChocolates · 27/11/2025 19:54

When I was in hospital this summer the hospital was lovely. It was modern, clean and comfortable. The nurses were brilliant and helped me out a lot. They were all incredible.

Vaxtable · 27/11/2025 19:52

randomchap · 27/11/2025 10:23

Cos the tories fucked the nhs and the economy, so there's no money for labour to fix the nhs

But it's ok. Nigel Farage will come along and sell it to his mates. That will certainly improve it.

Tosh

the fact is the NHS is so bloated and under performing has money thrown at it and continues to ask for more

whats needed, and what no government will do, is a drains up exercise to look at how it can be improved, the waste is horrendous, take something as simple as crutches, they hand then out, but won’t take them back for re use, why not? It’s just a case of sterilisation and of we go

take test results, I had a mole removed, instead of just sending me a letter as they do with mammograms or bowel screening, and despite me saying I would be happy to get a letter I get called in to literally sit down, told it’s ok and off you go, literally 2 minutes. That clinic could have been used to see people on a waiting list

Why is there so much paper? You see the dentist it’s all on line, should be the same in hospitals, how much money is wasted in paper?

then let’s look at management, why so many? Why so many diversity officers? Remove and invest in nurses and doctors

procurement should be centralised, why so many care trusts!

There is bucket loads that could be done but no one will do it

edited to add I remember the shit show that was Labour when they were in before, they broke the country

borntobequiet · 27/11/2025 19:44

Hospitals where I live are generally fine, so are GP services. A&E can be problematic at times, but not all the time.

Kirbert2 · 27/11/2025 19:37

My son was in hospital last year and it wasn't perfect but it was overall a good experience. I wouldn't have expected him to have his own room, especially as side rooms were for those who had infections etc so it wouldn't spread around the ward.

I really can't complain after our experience.

BeWellJ · 27/11/2025 19:32

You're right, OP. Healthcare standards are through the floor- there are people starving to death in NHS hospitals for lack of care. My experience having a baby was a massive eye-opener. I think to answer your question, it's because people aren't very good at imagining a future version of themselves.

My advice to anyone would be that in hospital you basically need a family member or friend's support every day and ideally for multiple hours a day. Don't take what HCPs say as gospel- be ready to challenge them if it doesn't make sense because it will often just be wrong. Be the PITA patient, don't be compliant and sweet. You're basically in a hostile environment and need to behave as such.

This is not the fault of the HCPs but the system that makes it impossible for them to do their jobs.

YorkshireGoldDrinker · 27/11/2025 19:17

Assuming you mean NHS hospitals, it's not about healthcare or decent survival rates, it's the mere fact that it exists. It's a bit like a religion at this point. You can't criticise it.

VioletandDill · 27/11/2025 19:12

My life was recently saved by the NHS and I have had an efficient, effective and caring service by the whole team at my local hospital, despite the stress they were obviously under and the crumbling building. Waiting times are actually going down. There's hope. It's not dead in the water yet.

However, people with the means aren't willing to pay tax. As soon as the budget came out you had people moaning about how their budget is so awfully tight once they'd paid private school fees and their massive mortgages.

Hortesne · 27/11/2025 19:04

Medexpert · 27/11/2025 12:53

I do need dignity and privacy, yes
You are of course free to pay for high level of dignity and privacy.

In fairness we do already pay.

Anyone prepared to pay more gets absolutely hammered cost wise though in the UK, there's no in-between.

Iheartmysmart · 27/11/2025 15:49

My local hospital was rebuilt under the PFI initiative and opened around 23 years ago. It looks very nice and modern but is much smaller than the old hospital and the town itself has grown hugely in that time.

Many of the problems with it aren’t due to the building, it’s the staff. Three of my elderly relatives died pretty horrific deaths there, one was dropped by staff moving her into a chair, one was exposed to MRSA due to poor infection control and she eventually died of more or less neglect, I witnessed meals being left out of the reach of patients, medication being missed or given incorrectly, buzzers being ignored for ages until patients wet their beds. The list goes on.

I’ve been to outpatient appointments with my mum and she’s had procedures done to her with no communication whatsoever from the staff. At a recent one she was semi naked on a bed with multiple staff traipsing in and out whilst leaving the door wide open for the entire waiting room to see straight in.

None of that can be fixed no matter how much money gets thrown at the NHS. It’s the culture of indifference and incompetence that’s the problem where I live.

PandorasBox7 · 27/11/2025 15:46

Pavementworrier · 27/11/2025 10:05

Dehumanising conditions that wouldn't be allowed in prisons are fine for the sick and I don't understand why. We live in a democracy so you'd think there would be pressure to make them better as a priority. Is it because everyone prefers to live in denial until it's their turn?

I hope I manage to live the rest of my life without going to one and just drop down dead one day but this is statistically unlikely.

I am afraid nothing has changed from the 80s. I used to work for the NHS and I dread when I become old and ill. The whole NHS needs a big change but I cannot see how this present government can achieve it.

OriginalUsername2 · 27/11/2025 15:41

My hospital is fine! I was there last weekend on a Saturday night. Ambulance arrived in 5 minutes. Waiting room normal, everything working well, doctors and nurses brilliant. I think there’s a lot of scaremongering online.

ohtowinthelottery · 27/11/2025 15:32

I also wonder why people often come out in a worse condition than when they went in. By that I mean, they may have had the condition they went in with cured or stabilised but there is no effort, in the case of older people, to keep them stimulated or mobilised. So by the time they are ready for discharge they have lost the mobility that they had and are often confused due to staring at the walls during their stay.
BIL was in hospital and tried to get some exercise. He was told off and wasn't allowed to leave the ward. As a result, his underlying long term medical condition had worsened after a hospital stay even though they'd cured the acute issue he went in with.
My DM was left to rot in bed/a chair all day as noone helped her up to get some exercise on her zimmer frame. Consequently she lost the ability to walk - not as a result of the condition she went in with.
Our main hospital has no tvs (paid for or otherwise) and no day room in the ward my adult DD was on. Poor old lady sat opposite her for 14 hours a day in a chair with nothing to do. She enjoyed chatting to me and did have an occasional visitor but other than that she was bored senseless. It's institutional neglect.

AngelsWithSilverWings · 27/11/2025 14:13

I spend a lot of time at GOSH and at our local hospital due to my daughter's chronic illness.

It's always brilliant and I'm so grateful for the NHS.

She has just had a two day stay at GOSH for a couple of procedures and they looked after her so well.

TappaMcFeety · 27/11/2025 14:12

ExtraOnions · 27/11/2025 10:29

I was put on the 12 week pathway earlier this year .. within that 12 weeks I was scanned, seen by a consultant, had a biopsy, and had my results. The ward I went onto was clean, and bright, and that staff were lovely. I was very well looked after in theatre and recovery. All the staff that treated me were highly qualified.

At no point did I worry about money.

Emergency medicine is struggling often due to ageing population, and cuts to Docial Care. We need to fix it … but his help anyone who raises taxes to do it, they are the Devil incarnate

I’m pleased that you got the fast, prompt care and treatment that you needed. However, it’s certainly not the same in every hospital and it’s so often the emergency treatment that fails terribly.

I sat on a hard chair in an A&E corridor, outside the toilets for 8 hours with a drip in my arm trying to bring my high calcium down, whilst they waited to get me on the ward. I was knocked often, cold and even had the pleasure of my shoes being covered in vomit by the alcoholic who was chained to a policeman sat on a chair next to me. I do all I can to make sure that I NEVER have to go in again.

NotAMillionMiles · 27/11/2025 14:11

Because many in the UK do not want to pay higher taxes. Look at the fuss over the budget.

My DF was in hospital in Barcelona. Modern, clean, huge, own room etc etc. Fantastic care and treatment.

Generally Spanish people pay higher taxes.

Justputsomeyoghurtonit · 27/11/2025 14:11

@BillieWiper yes thank you.
In private rooms I can reassure you there are still people snoring nearby, the bins are still emptied noisily outside your window, the sandwiches are processed and a bit curly. It's not like a 5star hotel.

Well I'm sure some private places are but I've been in Circle and Nuffield a lot the last two years and the main benefit is your own toilet! They are also hot like NHS wards!

BillieWiper · 27/11/2025 14:08

Justputsomeyoghurtonit · 27/11/2025 14:02

Even the Nuffield has crap mattresses. I was in there this year and I made the bed up to be flat rather than sitting up.
The mattress has been in the sitting position for so long there was a big permanent dent in it so lying flat was bumpy and lumpy at best.
And of course, plastic!

Thank you. I'm kind of glad they're just as bad in private! I guess it's a hygeine thing. I hope you're much better now!

Didshejustsaythatoutloud · 27/11/2025 14:03

1.People are living too long due to leaps in medicine.

  1. Too many choose a shit lifestyle
  2. NHS squanders our money
Just 3 off the top of my head
Justputsomeyoghurtonit · 27/11/2025 14:02

BillieWiper · 27/11/2025 11:29

The one I was in for five weeks was quite good. I didn't want to be there obviously but the nurses were nice, no waiting on meds, food pretty crap but edible, my ward mates were all nice women who I befriended.

It's not easy to sleep in hospital but that's not really their fault. I guess they could give you a nice normal mattress but that wouldn't work as many people will mess the bed if they are really ill or old. Or a private room would be heaven.

It's meant to be one of the better ones in league tables and the A&E is still chaotic and crowded with a several hour wait, but overall I couldn't really complain.

Even the Nuffield has crap mattresses. I was in there this year and I made the bed up to be flat rather than sitting up.
The mattress has been in the sitting position for so long there was a big permanent dent in it so lying flat was bumpy and lumpy at best.
And of course, plastic!