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To be delighted PIP assessments are to be face to face?

464 replies

PAYE · 26/11/2025 14:04

The only good thing about the budget is that Rachel Reeves announced that face to face assessments for PIP and disability benefits are being brought back. AIBU to think that this is a great thing?

It will make sure that the money goes to those who need it. It is madness that such face to face assessments were ever stopped.

OP posts:
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Themagicfarawaytreeismyfav · 26/11/2025 21:25

AlexandraBee · 26/11/2025 21:20

Well as many PIP claims are now ‘unseen disabilities’ - how will face to face assessments help?

Because for instance someone could state they can’t have any social interaction with strangers or they can’t leave the house due to anxiety. Attending their interview and answering their questions disproves both of these things! Im not saying that this is the right way for these things to be assessed but this is the way the DWP operates!

Rituelec · 26/11/2025 21:24

My eldest has had the same condition since birth, but now its harder since they need independence that they can not have. Its not improved. Its harder. Dla/pip since they were 2 and we still have to have a reassessment every 2 yrs. Pointless.

AlexandraBee · 26/11/2025 21:20

Well as many PIP claims are now ‘unseen disabilities’ - how will face to face assessments help?

Themagicfarawaytreeismyfav · 26/11/2025 21:16

Rosscameasdoody · 26/11/2025 21:10

PIP is assessed on functional ability - this is nigh on impossible without a working knowledge of how their disability affects them. There is a ‘probability’ factor built in to the assessment, based on what is known about how some disability presents, and common factors, such as incontinence for example. Forty minutes is the length of the average assessment. Nowhere near long enough to assess complex disability.

you may say on your form for instance that you cannot stand up without help! They will often come and greet you in the waiting room at an assessment, they are not really greeting you they are assessing which kind of chair you sat in for instance. A chair with arms would be easier for you stand up from than one without arms. They are watching to see how you stand, how you walk etc! They can assess cognitive abilities by watching how you respond to their questions and how you answer them!

RavenclawWitchy · 26/11/2025 21:15

Tessisme · 26/11/2025 18:58

The rates are insanely unfair as someone who has no physical disability but "anxiety" get the same amount as someone experiencing lifelong severely debilitating conditions such as MS, Cancer, SLD, Blindness, Limb loss etc. It's madness.

Why have you put anxiety in inverted commas @RavenclawWitchy as if it’s made up or somehow inferior to other conditions? My son has OCD, an ANXIETY disorder. His life has shrunk to the size of his bedroom. He doesn’t attend school. He barely eats. I have to help him with personal care. I could go on. But sure it’s nothing. Just ‘anxiety’🙄 Just because you can’t see it with your judgemental eyeballs, doesn’t mean it isn’t severely debilitating. Come and look after him for a day and see how that goes for you.

Well there we go, you answered you own question. OCD is a severe mental disorder especially when coupled with other conditions i.e anxiety. However anxiety alone should not be a reason to claim a disability benefit long term. Especially if the person is not seeking treatment.

As for suggesting I "look after him for a day" your assumption that it is anymore difficult than caring for my 5ft 10 year old daughter who has the mental capacity of an 18 month old (including all of the hygiene issues, behavioural issues, social understanding, personal care, dressing herself, language skills, plus periods) would be incorrect.

The amount of PIP needed for the extra costs of anxiety are not even in the same stratosphere as someone with the conditions I listed. The rates of pay are unfair and not fit for purpose.

Octavia64 · 26/11/2025 21:13

Soontobe60 · 26/11/2025 18:01

No they don’t 😂

Yes they do.

i applied for pip after my accident in 2015.

I had a home visit.

at the time of the visit I could not walk at all due to the accident - leg mangled.

i got a report that said I was male (I’m female) and that I had a spinal condition affecting my arms.

i’d like to think the assessor just typed the wrong report by my name, but it was beyond inaccurate.

Themagicfarawaytreeismyfav · 26/11/2025 21:12

Rosscameasdoody · 26/11/2025 21:05

Yes, they do. That’s what they’re trained for. Their official title is disability analyst. They assess functional ability in the descriptors provided - how are they supposed to do that if they don’t understand the limitations of the disability ? They don’t just blithely accept what the claimant tells them - you have to have actual medical evidence to back up what you say, and in the absence of that, you’re at the mercy of an assessor who may not fully understand your condition.

I suggest you learn how pip works! Its nothing to do with the condition you have its to do what you can or cannot do due to that condition! For instance diabetes may affect one person very differently to how another person is affected by it! You don’t need to be an expert in diabetes to see that!

Kirbert2 · 26/11/2025 21:11

Themagicfarawaytreeismyfav · 26/11/2025 21:08

Well thats the way it works 🤷‍♀️

Which is a waste of everyone's time if an assessor doesn't even know what they are talking about.

All it does is lead to more mandatory reconsiderations and tribunals which again, not only wastes even more time but also costs money.

It isn't logical. At all.

Rosscameasdoody · 26/11/2025 21:10

Themagicfarawaytreeismyfav · 26/11/2025 20:58

In the same way a person on the end of a 999 call can assess how urgently an ambulance is needed without any medical training! By using a prescribed set of questions that are pre determined by the DWP. They are qualified enough to see if a person can perform certain tasks and to what degree they can perform them. PIP is granted on how your condition affects these day to day tasks NOT on your illness/disability.

PIP is assessed on functional ability - this is nigh on impossible without a working knowledge of how their disability affects them. There is a ‘probability’ factor built in to the assessment, based on what is known about how some disability presents, and common factors, such as incontinence for example. Forty minutes is the length of the average assessment. Nowhere near long enough to assess complex disability.

Themagicfarawaytreeismyfav · 26/11/2025 21:09

Thats tax data and it was an error!

CombatBarbie · 26/11/2025 21:09

Chersfrozenface · 26/11/2025 15:05

The DWP cannot track passports as a matter of course. Even where it has powers to request or demand information from other bodies, it often can't do so electronically.

To the point where the government has a bill to strengthen the DWP's powers.

https://www.gov.uk/government/publications/public-authorities-fraud-error-and-recovery-bill-2025-factsheets/dwps-information-gathering-powers-in-the-public-authorities-fraud-error-and-recovery-bill-factsheet

Strange, they knew id been out of the country prior to applying for UC and ADP, so 2 different departments. It was a 10.day holiday, nothing sinister.

Themagicfarawaytreeismyfav · 26/11/2025 21:08

Kirbert2 · 26/11/2025 21:06

It isn't the same though, is it?

An assessor has access to medical evidence and can challenge it. How is someone with little idea of certain medical conditions qualified enough to be allowed to challenge specialists in the area of the medical condition?

Someone on the end of the 999 call doesn't already have a consultants report or in some cases, several different consultant reports.

Well thats the way it works 🤷‍♀️

Rosscameasdoody · 26/11/2025 21:07

KatieB55 · 26/11/2025 20:59

And depends on the qualifications of the assessor and their capability to assess complex neurological conditions, for example.

Assessors are not required to have any specialist knowledge, and no doctors are employed by assessment providers.

Kirbert2 · 26/11/2025 21:06

Themagicfarawaytreeismyfav · 26/11/2025 20:58

In the same way a person on the end of a 999 call can assess how urgently an ambulance is needed without any medical training! By using a prescribed set of questions that are pre determined by the DWP. They are qualified enough to see if a person can perform certain tasks and to what degree they can perform them. PIP is granted on how your condition affects these day to day tasks NOT on your illness/disability.

It isn't the same though, is it?

An assessor has access to medical evidence and can challenge it. How is someone with little idea of certain medical conditions qualified enough to be allowed to challenge specialists in the area of the medical condition?

Someone on the end of the 999 call doesn't already have a consultants report or in some cases, several different consultant reports.

Rosscameasdoody · 26/11/2025 21:05

Themagicfarawaytreeismyfav · 26/11/2025 21:01

They don’t assess any conditions or illnesses, they assess what you have told them you can or cannot do!

Yes, they do. That’s what they’re trained for. Their official title is disability analyst. They assess functional ability in the descriptors provided - how are they supposed to do that if they don’t understand the limitations of the disability ? They don’t just blithely accept what the claimant tells them - you have to have actual medical evidence to back up what you say, and in the absence of that, you’re at the mercy of an assessor who may not fully understand your condition.

MsPavlichenko · 26/11/2025 21:05

Themagicfarawaytreeismyfav · 26/11/2025 20:12

The DWP do not check if you leave the country or not unless you are “ under investigation”.

www.theguardian.com/society/2025/oct/28/hmrc-cuts-child-benefit-for-35000-families-based-on-incomplete-travel-data

BrownTroutBluesAgain · 26/11/2025 21:04

Overthemhills · 26/11/2025 18:14

@BrownTroutBluesAgain
Sorry if I’m being short with you (it’s not personal) - this OP appears to have made up a news story that was NOT announced today.
Face to face (f2f abbreviated) assessments have always been standard unless it’s evident from a first f2f assessment that the condition is lifelong (and medical records submitted align with this).
So this is a “click bait” type thread.
People like me who have disabled family members are a) addressing this upthread already and b) utterly fed up trying to explain how disability affects people and how benefits actually are awarded etc etc etc

Ok
Thanks
I assumed it was an announcement today

Themagicfarawaytreeismyfav · 26/11/2025 21:01

KatieB55 · 26/11/2025 20:59

And depends on the qualifications of the assessor and their capability to assess complex neurological conditions, for example.

They don’t assess any conditions or illnesses, they assess what you have told them you can or cannot do!

Rosscameasdoody · 26/11/2025 21:01

KitTea3 · 26/11/2025 20:56

My previous phone assessment was carried out by a physiotherapist

I was claiming for severe mental illness.

The report was....barely coherent and so unbelievably incorrect it was extremely easy to over turn even at the MR stage.
He lied and for every single descriptior denied me points because he wrote (verbatim) "she work 6 days a week she have no issues with this"

Despite the fact that I was quite easily able to prove I actually only could work part time over 4 days 🤦🏼‍♀️

And there was a hit where it asked for his professional input and it legitimately said
"I have none" 🫠

At the absolute bear minimum I would expect someone with severe mental illness to be assessed by a mental health nurse or just anyone with ACTUAL relevent qualifications

As an outreach worker I’ve accompanied claimants to assessments and some of them have been appalling. Assessors who haven’t the first clue as to how disability affects functional ability - which is the whole point of the assessment. I’ve seen amputees asked to wriggle toes on artificial limbs and on one horrendous occasion a double above knee amputee was asked why she needed help in and out of the shower - ‘why can’t you sit on the floor and shower ?’. A claimant who had spina bifida (a neural tube birth defect) asked how long he had had the condition, and someone who had two rigid full leg callipers asked why they couldn’t sit at a kitchen counter to prepare food. And I’ve never been able to understand how an assessor who actually doesn’t lay a hand on the claimant is able to assess the degree to which they can bend and flex limbs despite having never been asked to move out of the chair - and yet several pages are devoted to detailed information about angles and degrees of flexion. It’s nonsense.

TheAutumnCrow · 26/11/2025 21:00

deepseaargyllfish · 26/11/2025 20:18

Okayyyyy. Whatever. I give up .

You obviously don’t know many (or any) chancers, grifters, dysfunctional people… and you might live in a middle-class bubble.

Wake-up call to @MsPavlichenko : the underbelly of society consists of gigantic piss takers who don’t care about the taxpayer.

I don’t believe that you wouldn’t have grassed her up yet if this were true, no.

Why don’t you?

KatieB55 · 26/11/2025 20:59

Thebellistolling · 26/11/2025 14:46

No it won't. The assessors falsify paperwork.

And depends on the qualifications of the assessor and their capability to assess complex neurological conditions, for example.

Themagicfarawaytreeismyfav · 26/11/2025 20:59

Rosscameasdoody · 26/11/2025 20:57

Which, as I’ve already said, can and does happen. But it’s checkable. Guess what ? DWP actually share information with other government departments. So if you lie, and you’re found out, it’s benefit fraud.

Edited

Do you actually believe that the DWP have the staff/money or time to be constantly following up on such things? Seriously?

YuleLogsAndEggNog · 26/11/2025 20:59

deepseaargyllfish · 26/11/2025 14:11

How often though? And when will it start? As I’ve mentioned on another thread, I know someone travelling around south-east Asia. Claiming PIP and disability allowance and UC. Has a flat paid for by the state which has her stuff in it but is otherwise unoccupied.

She feels confident to continue her holiday / travelling, because her claim isn't reassessed until 2027.

And I assume you have reported this?

Themagicfarawaytreeismyfav · 26/11/2025 20:58

Kirbert2 · 26/11/2025 20:23

How can they accurately assess how someone's condition affects their ability to function in day to day life if they have little knowledge of the actual condition? If it is life long and medical evidence states that it isn't going to change, what is the point other than wasting everyone's time?

If they want face to face assessments, at least have it be someone who knows what they are talking about.

Edited

In the same way a person on the end of a 999 call can assess how urgently an ambulance is needed without any medical training! By using a prescribed set of questions that are pre determined by the DWP. They are qualified enough to see if a person can perform certain tasks and to what degree they can perform them. PIP is granted on how your condition affects these day to day tasks NOT on your illness/disability.

Rosscameasdoody · 26/11/2025 20:57

deepseaargyllfish · 26/11/2025 20:52

Guess what? Some people, when presented with a tick box sheet, tick the ‘no’ box.

Which, as I’ve already said, can and does happen. But it’s checkable. Guess what ? DWP actually share information with other government departments. So if you lie, and you’re found out, it’s benefit fraud.

Swipe left for the next trending thread