Why do some retailers take so long to process a refund? Debenhams DBS can take up to 21 days, New Look 14 days. However, Yours are excellent, you receive a confirmation e-mail on the day that you return an item to the shop and your refund is in your bank account 2 days later!
i understand different retailers have different systems and there’s always staff shortages to take into consideration, but where is the money whilst this is going on? I have asked my bank and some retailers but they all blame each other!
AIBU to expect a faster refund process for tbe retailers who take such a long time?