I upset a lady at GP surgery today

.

Ours did have one. Post-Covid, it's never been in use, I don't think I've seen more than a handful of people in the waiting room at any time, Then again, getting to see a doctor is a rarity.

I'm driven to quoting myself because you seem unable to understand the point I'm making.
You replied by quoting my last paragraph and saying:

Oh I see, you have comprehension problems. Maybe you were the lady holding us all up while you repeated a statement to someone who repeatedly told you she couldn't deal with it, hoping you could browbeat them into submission. I hope you live alone.

Obviously I'm not the lady you're complaining about.
I said I wouldn't want to be waiting behind you in similar circumstances because you have muddled up the time it took, then said the problem was that three receptionists were present but didn't help. You seem to have forgotten those details.

I'm obviously not the one with comprehension problems.
I don't live alone but I'm very glad I don't live with someone with concrete thinking.

So you've just reverted to abuse and what you've said bears no relevance to my posts.
You haven't explained your post at all.

@TheQuirkyMaker saying you wouldn’t want to live with someone and saying you hope someone lives alone are two very different things.

I hope people treat you with more kindness and compassion than you treat others.

Explain that, please.
It makes no sense whatsoever.

I hope you live alone.

What a horrible thing to say.

Really?

Okay...
You replied to @CurlewKate , when she said:
25 minutes. If, as you say, it’s true.
with
To be fair, maybe it was 10 mins total. Maybe less.
CurlewKate asked you, given you thought it was perhaps 10 minutes not 25 minutes, if there were Any other little details you misremembered?

You replied sarcastically I wasn't really at the surgery, I was at home watching TV. And 10 minutes is less than 15 minutes. And I didn't have anything else to do that day. That enough?

But it turns out that there was another detail you misremembered:
One problem was that only one reception window was open (out of three) and when ta second one opened up to deal with the queue there were 3 other staff in reception doing other stuff.

So you misremembered that you waited 10 minutes rather than 25 and you misremembered that there were 3 receptionists doing "other stuff".

Do you know, I wouldn't want to be waiting behind you while you gave your various impressions of what happened and then couldn't understand a perfectly obvious point someone was making.

You’re not being unreasonable but I’m surprised your surgery doesn’t have a tablet to check in on. I’ve not been for a while and probably only for smears and but I’m pretty sure since DD1 was small (so 15 years ish) they had 2 tablets to check in on. So you can completely avoid the receptionist queue. If they don’t have them, then you need to suggest it along with a complaint about not being able to check in for your appointment.

The point is that you had less of a problem than you originally claimed - there's a big difference between 25 and 10 minutes - and more options than you initially implied. In a place with three receptionists where all you needed to do was check in, all you needed to do was ask to check in.

Your opinion of the conversation you overheard is simply irrelevant. It wasn't your business. You were unnecessarily rude. It's not the end of the world, but since you've posted to ask about it, I would say you could certainly have made better choices.

If anything similar happens at our GP someone else from the office comes out and deals with the long winded problem

When @CurlewKate asked
Any other little details you misremembered? (when it turned out that maybe it was 10 minutes not 25) you were quite sarky and said:
I wasn't really at the surgery, I was at home watching TV. And 10 minutes is less than 15 minutes. And I didn't have anything else to do that day. That enough?

Now it turns out that:

One problem was that only one reception window was open (out of three) and when ta second one opened up to deal with the queue there were 3 other staff in reception doing other stuff.

Was that another little detail you misremembered?

Sorry - meant to say this was @TheQuirkyMaker

Receptionist aren't medically trained nor are they prescription trained if you have a prescription enquiry speak to dispensary
The Receptionists need more people like you to speak up when they can't, the amount of abuse a Receptionist receives is unbelievable they do not ask you about symptoms to be nosey nor do they actually care what's wrong with you literally just doing their job

Blame ai - I have been made to cry twice this week when my conversations have gone on past and in excess of 20 minutes.

my own gp surgery refuse to switch on e-consult, making working people still get on the phones for 8am )who has time anymore for this!?)

I work in a call centre for local authority and have in a past life briefly experienced what it is like to be a receptionist in a gp surgery, sadly, neither are good.

Quite!

I'm 71 & know fine well that things can change very rapidly. You should remember that.

When you, too, are elderly, you may find that navigating life becomes overwhelming and, at times, terrifying. Technology in the NHS has made things incredibly difficult for many elderly people. I am glad the receptionist, and the rest of the queue, was kind to her and I hope you face that kindness when you’re elderly and finding life overwhelming

Trying to sort out a possible med mistake isn't chatting.

I have an elderly relative with dementia. Before she had to go into a home they tried her on a med which made her issues worse (she was running down a main road shouting that her husband had risen from the dead.). Her med was changed but several months later a doctor made a mistake and prescribed the original med. I phoned the surgery to be told it was Friday afternoon (strangely I did know that) and was told nothing could be done till Monday. I was 200 miles away and caring for my disabled husband and told the receptionist if anything happened I was going to the papers.

I got a bit of a snotty call back to say the senior GP was going to call on her on his way home. He phoned me, apologised and said he was sorting out some of the correct med and would stay with her till her carer arrived and got her to bed.

Yes I was a nuisance about a change of med and make no apology.

This happened to me before when I was a full (and anyone behind me in the queue would have been) 35 minutes late, because a series of people (yes they happened to be non self aware older people but anyone can be) who ignored the ginormous queue behind them and kept asking lots and lots of unrelated questions. Receptionist didn't say a word, and to be honest was probably passing the time. Not just with older people but people more generally who are highly self unaware need a nudge. There are a LOT of these people nowadays, standing in the middle of the aisle unawares in a shop or not moving aside in any given scenario.