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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Throwing water on an out of control Bunsen burner flame. Yes or no?

61 replies

ruethewhirl · 18/11/2025 16:32

Setting is a dental surgery. I'll provide more context shortly, but for now I just want to get some reactions to the question.

YABU = this is OK
YANBU = this isn't the right procedure

OP posts:
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RLTraitors · 20/11/2025 10:58

This is why P50 extinguishers should be standard. People panic in an emergency. I remember when my dad went through a water pipe he ran around trying to find some way to wrap it to stem the flow rather than just turn off the stopcock. People just cannot think straight in panic.

P50 is a single extinguisher for all fires. Replaces every other extinguisher (bar a fire blanket for chip pan fire). Doesn’t need servicing like normal ones. You just replace every 10 years. No idea why they are not standard.

WeNeedToTalkAboutIT · 20/11/2025 10:50

They'd never be able to be sure it was you if you reported it anonymously. It could easily have been one of their employees.

ErrolTheDragon · 20/11/2025 09:33

ruethewhirl · 20/11/2025 09:11

This is what I'm worried about too. It's been ticking over in the back of my mind since it happened. My difficulty is that DM (who has Alzheimer's and struggles hugely with dental appointments as well as with change, I'm her carer) is halfway through getting dentures made atm and if anything rebounded back on the practice it'd be obvious who'd talked. I think I'd struggle to get her in elsewhere on the NHS if this practice 'sacked' her so to speak. Then again, like you say, I'm worried someone else could get hurt if this practice doesn't address the apparent failings in its fire policy, so it feels selfish to only think of how this affects DM and me. It's been a hectic week but I'm off work tomorrow and planning to wrap my head around all this properly.

If they ‘sacked’ your mother for this they’d be opening themselves up to escalating complaints and bad publicity - likeliest outcome is they will be extra careful and make sure nothing goes wrong around the pair of you in future.

hopefully they’ll reviewed their procedures and do some training so it won’t happen again and if it does they’ll know what to do and what not to do.

ruethewhirl · 20/11/2025 09:11

WeNeedToTalkAboutIT · 19/11/2025 22:32

Any more thoughts on this, OP? I do urge you to report it to the HSE. If they've done everything they say they have done, then the visit will just reinforce to them the importance of fire safety and training. If they haven't, reporting them should mean that the do it, and it could prevent somebody from being hurt in a really nasty incident in the future.

This is what I'm worried about too. It's been ticking over in the back of my mind since it happened. My difficulty is that DM (who has Alzheimer's and struggles hugely with dental appointments as well as with change, I'm her carer) is halfway through getting dentures made atm and if anything rebounded back on the practice it'd be obvious who'd talked. I think I'd struggle to get her in elsewhere on the NHS if this practice 'sacked' her so to speak. Then again, like you say, I'm worried someone else could get hurt if this practice doesn't address the apparent failings in its fire policy, so it feels selfish to only think of how this affects DM and me. It's been a hectic week but I'm off work tomorrow and planning to wrap my head around all this properly.

OP posts:
MyThreeWords · 19/11/2025 22:44

maudelovesharold · 18/11/2025 16:45

I’m assuming that you witnessed someone do this, rather than you’re waiting to take a consensus from MN before acting! Did it work?

Grin This reminded me of Moss in The IT Crowd writing letter to the fire brigade.

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https://www.youtube.com/watch?v=1EBfxjSFAxQ

WeNeedToTalkAboutIT · 19/11/2025 22:32

Any more thoughts on this, OP? I do urge you to report it to the HSE. If they've done everything they say they have done, then the visit will just reinforce to them the importance of fire safety and training. If they haven't, reporting them should mean that the do it, and it could prevent somebody from being hurt in a really nasty incident in the future.

oliviamark123 · 19/11/2025 12:12

This reply has been deleted

This has been deleted by MNHQ for breaking our Talk Guidelines.

ruethewhirl · 18/11/2025 21:28

WeNeedToTalkAboutIT · 18/11/2025 21:25

"Couldn't produce a flame big enough to do damage" ... it's not like the tiny flame on a match can start a fire of any size, right? 😉

Edited

Fair comment 😄The whole situation was so unexpected and unsettling that I wasn't thinking as rationally as I might have been.

OP posts:
SilenceInside · 18/11/2025 21:25

I would report it to the relevant authority regardless. I am not sure they have the capacity to effectively learn from it given how many staff members didn't know what to do and the actions that they took.

WeNeedToTalkAboutIT · 18/11/2025 21:25

"Couldn't produce a flame big enough to do damage" ... it's not like the tiny flame on a match can start a fire of any size, right? 😉

WeNeedToTalkAboutIT · 18/11/2025 21:23

Yeah, they're shitting themselves.

With good reason to, to be honest.

ruethewhirl · 18/11/2025 21:15

Update: I had a call this evening from the practice informing me the incident had been logged, they were discussing how to 'learn from it', the dentist passed on his apologies and they hoped my mum and I were OK. I appreciated the gesture and it did sound sincere although of course I realise they may well be scared I'm going to escalate.

OP posts:
ruethewhirl · 18/11/2025 21:12

WeNeedToTalkAboutIT · 18/11/2025 18:22

"basically the burners were certified safe to use and couldn't cause the building to catch fire."

FUCKING HELL that is some complete and utter bullshit if I ever heard it! That statement alone would have me certain that they were bullshitting you and trying to cover their arses.

It's a flame - a FIRE! Of course it very much has potential to set fire to the sodding building if applied incorrectly.

You can raise a concern with HSE, anonymously, about any business. You can tell them the exact nature of your concern, or ask them to do a general audit. I strongly recommend you do this, so that some adults can come in and make sure they've actually got safe working practices.

I was once unlucky enough to be on the receiving end of a fire in a commercial kitchen. I can confirm, that people are often utterly fucking stupid when face to face with an unintentional fire. Customers who could see flames coming out of the kitchen still trying to order a pint before they evacuated, staff hearing the fire alarm and coming to go into the room to gawk, and the piece de resistance a manager who tried to get me to put it out with water - it was a fat fire!

This is why emergency drills exist. We are supposed to do our training until it is second nature to do the right thing so that if god forbid a real emergency happens our primitive monkey brains don't immediately melt.

This is really useful info. At the time I couldn't see how he was saying anything that produced a flame couldn't set fire to its surroundings, I wondered if he was claiming the burner couldn't produce a flame big enough to do damage, but... that was pretty much what was happening before my very eyes, so it did smell of 'cover your arse' tbh!

I did think it was pretty alarming that the guy's colleagues were all standing there looking on and also didn't seem to know what to do.

OP posts:
15minutesaday · 18/11/2025 18:44

"I feel the practice almost normalised this and tried to dismiss my concerns."

So you didn't report them, most likely.

I would contact the fire service and raise a business safety concern, for their lack of awareness alone.

Hope your mum's flame-grilled gnashers survived Grin

SeaInelegans · 18/11/2025 18:31

Topseyt123 · 18/11/2025 18:23

True that they might be using bottled gas, but surely that comes with a regulator device which has a lever that turns the gas on or off?

The ones I mean are just a very small canister and the burner screws directly into the canister and so the valve is at the base of the Bunsen itself rather than there behind anything on the canister. There are actually quite commonly used in labs as having piped gas can be considered a hazard. You would still have to be very inept to set fire to the outside but if things get out of control it could make it more difficult to close the valve than on a gas tap system.

Topseyt123 · 18/11/2025 18:23

SeaInelegans · 18/11/2025 18:13

Although the sensible option is to turn the gas off, were they actually using a Bunsen connected to a gas tap or was it one of the ones that screws into a small gas canister? If particularly unfortunate something flammable could have dripped onto the outside and the unexpected flame made it difficult to access the valve to switch off the gas. There should still be a clear procedure though of how to extinguish in case of unexpected/uncontrolled fire.

True that they might be using bottled gas, but surely that comes with a regulator device which has a lever that turns the gas on or off?

WeNeedToTalkAboutIT · 18/11/2025 18:22

ruethewhirl · 18/11/2025 17:16

Really useful to get some opinions around this. I think the dentist probably did just panic and I did sympathise with him as it was evident he was shaken up. He kept saying he'd never seen it before in 20+ years of dentistry so I guess it won't have been on his radar particularly, but I would have expected his health and safety training to be up to snuff.

But I do wonder why the gas supply wasn't turned off. Tbf I guess it might have been turned off eventually, but not before the smell of gas was in the air, which was unnerving to say the least. One of the staff said it was 'normal' and I'm not necessarily disputing that, but given what I'd just seen it wasn't easy to feel fully reassured.

I dunno, we did receive repeated apologies which I accepted, we're all human etc. It was also explained to me that [can't remember the exact terminology used] basically the burners were certified safe to use and couldn't cause the building to catch fire. But this wasn't explained till after the event, and there was more than a hint of defensiveness in the mix. And I'm still unnerved that there were a bunch of staff in there eventually, all standing around with what appeared to be little idea to how to deal with the situation.

(ETA: re gas, when the supply is shut off does that instantly kill the flame? Excuse my ignorance, I dropped school science lessons at the earliest opportunity, which was many yonks ago. 😄)

Edited

"basically the burners were certified safe to use and couldn't cause the building to catch fire."

FUCKING HELL that is some complete and utter bullshit if I ever heard it! That statement alone would have me certain that they were bullshitting you and trying to cover their arses.

It's a flame - a FIRE! Of course it very much has potential to set fire to the sodding building if applied incorrectly.

You can raise a concern with HSE, anonymously, about any business. You can tell them the exact nature of your concern, or ask them to do a general audit. I strongly recommend you do this, so that some adults can come in and make sure they've actually got safe working practices.

I was once unlucky enough to be on the receiving end of a fire in a commercial kitchen. I can confirm, that people are often utterly fucking stupid when face to face with an unintentional fire. Customers who could see flames coming out of the kitchen still trying to order a pint before they evacuated, staff hearing the fire alarm and coming to go into the room to gawk, and the piece de resistance a manager who tried to get me to put it out with water - it was a fat fire!

This is why emergency drills exist. We are supposed to do our training until it is second nature to do the right thing so that if god forbid a real emergency happens our primitive monkey brains don't immediately melt.

Topseyt123 · 18/11/2025 18:19

They are probably regular users of bunsen burners so I find it hard to believe that it didn't occur to anyone to just turn the gas tap off.

Turning the gas off would immediately limit the fuel available to burn to just that which was in the rubber hose connecting the burner to the tap, so unless any additional nearby materials had also caught fire then the flame would quickly die. Once it has then a window can be opened for a few minutes to ensure any residual gas has cleared. Job done.

They sound like a real load of faffers, to be honest.

ruethewhirl · 18/11/2025 18:14

didntlikeanyofthesuggestions · 18/11/2025 16:37

This is something that comes up every time I visit a Victorian dental practice. I simply use the nearest dental floss to whip the flame out like a circus act.

Thanks, that gave me a much needed laugh! 😄

Is using Bunsen burner a dying practice in dentistry now, then? (genuine question)

OP posts:
SeaInelegans · 18/11/2025 18:13

Although the sensible option is to turn the gas off, were they actually using a Bunsen connected to a gas tap or was it one of the ones that screws into a small gas canister? If particularly unfortunate something flammable could have dripped onto the outside and the unexpected flame made it difficult to access the valve to switch off the gas. There should still be a clear procedure though of how to extinguish in case of unexpected/uncontrolled fire.

ruethewhirl · 18/11/2025 18:12

sanityisamyth · 18/11/2025 17:57

I’d hope at least one person in a dental surgery has a chemistry gcse. Just turn the gas supply off?

This is what puzzled me. DH (science graduate) has just underlined it as well. We're talking about five or six staff who either don't know, have forgotten or are in too much of a panic to think of the obvious... worrying.

OP posts:
sanityisamyth · 18/11/2025 17:57

I’d hope at least one person in a dental surgery has a chemistry gcse. Just turn the gas supply off?

ruethewhirl · 18/11/2025 17:50

SerendipityJane · 18/11/2025 17:39

Really useful to get some opinions around this.

Fire safety doesn't need opinions. It needs hard facts based in science.

OK granted, opinions was probably the wrong word as it was the facts I was mostly in need of. The whole panic and lack of protocol, though, was where opinions felt helpful as I feel the practice almost normalised this and tried to dismiss my concerns.

OP posts:
SerendipityJane · 18/11/2025 17:42

and get an AI overview of how this should work within a business.

Maybe not ....

GasPanic · 18/11/2025 17:41

ruethewhirl · 18/11/2025 17:37

You've just put your finger on what disconcerted me about this - the lack of any apparent protocol, which made it harder for me to accept any reassurances that things were under control.

If you are interested you can google :

health and safety policy and risk assessments

and get an AI overview of how this should work within a business.

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