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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think this is terrible service at a restaurant?

82 replies

videoclub · 17/11/2025 12:43

Ordered food and drinks, it arrived and we were enjoying our meal. Then just a few minutes into it we were approached by a member of staff and told - this table is reserved and we have 10 minutes and then we need to go find another table.

Firstly there was no reserve sign, they’d forgot to put one on. When we asked if they were going to find us another table they said we needed to do that. She then came back 5 minutes later and dropped the reserved sign on our table.

When I complained I was told “she was following the managers orders”.

OP posts:
videoclub · 17/11/2025 12:54

TenderChicken · 17/11/2025 12:49

This happened to me and DH once, but they found us another table and gave us a free bottle of wine for the trouble.

What happened in the end?

And the thing is if they made a mistake then that’s fine they are human. But it’s how you rectify that mistake. Like you really expect us to walk around the restaurant carrying our plates and glasses hoping there might be another free table? When really it should be on them 100% to find another table.

OP posts:
SummerInSun · 17/11/2025 12:53

I don’t think the waitress is a good fit for a customer service role!

Mymanyellow · 17/11/2025 12:52

So no harm done then.

TwinkleTwinkleLittleBatgirl · 17/11/2025 12:51

What was there plan? Physically move you all?

videoclub · 17/11/2025 12:51

She came back and said actually we don’t need this table now and walked off.

OP posts:
TenderChicken · 17/11/2025 12:49

This happened to me and DH once, but they found us another table and gave us a free bottle of wine for the trouble.

What happened in the end?

Pancakeflipper · 17/11/2025 12:46

So what happened?
Did they find you another table?
Dud you eat quickly?
Did you take it home in a box?

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