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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

Aibu? I’m genuinely not sure

131 replies

calacatta · 17/11/2025 12:39

I was in a position to do the “Delivering Joy” initiative in Dunelm. For anyone who doesn’t know it, you pick a tag off the tree and it’ll have the gender, age and what they’d like for Christmas.

I spent a lot of time on mine as I wanted someone who might not get anything actually feel special at Christmas.

I took it into store (it was really quiet) and gave it to the woman working the tills and the interaction went -

“Is this where you drop off the delivery joy gift bags”
“yes”

Handed it over. That was it. I just thought there would be a “thank you”. Literally nothing more was expected. I’m not this generous person they need to bow down to and so many people will have participated.

Aibu unreasonable to have expected a thanks?

OP posts:
Original poster
calacatta · 17/11/2025 12:47

purplemunkey · 17/11/2025 12:41

I’m sure the recipient will be very grateful. I think you’re probably expecting too much from the cashier.

I genuinely do hope they love their gifts. I just think that as the cashier is the representative of that person that it only takes a second to say “thanks”

But yeah maybe you’re right .. I don’t know. It’s hard to explain without sounding like I want eternal gratification when it genuinely was just a thanks/thank you that would absolutely be enough.

OP posts:
Goditsmemargaret · 17/11/2025 12:46

Yes she's a dickhead but don't let that impact your good feeling about the initiative.

Not the same but I drove a friend to a shop to collect a prize and had won recently for sharing their page via social media. The owner of the shop was there, took the prize out, grunted at her and made her pose for a photo. I thought it was so strange. As a business owner myself I would have been much more enthusiastic and congratulated her. Also I - a potential customer - was filled with goodwill and in the shop for the first time admiring the stock; she ignored me.

SkinnyOatFlatWhiteForMePlease · 17/11/2025 12:43

purplemunkey · 17/11/2025 12:41

I’m sure the recipient will be very grateful. I think you’re probably expecting too much from the cashier.

Exactly this.

TimeForTeaAndG · 17/11/2025 12:42

Yanbu. They're asking customers to spend money on their initiative so should be grateful when people participate. A quick thank you is basic customer service.

JacquesHarlow · 17/11/2025 12:42

purplemunkey · 17/11/2025 12:41

I’m sure the recipient will be very grateful. I think you’re probably expecting too much from the cashier.

Brilliant answer and entirely agree.

purplemunkey · 17/11/2025 12:41

I’m sure the recipient will be very grateful. I think you’re probably expecting too much from the cashier.