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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To feel completely undermined at work?

36 replies

JaffaCakes12 · 11/11/2025 11:00

I work in healthcare, and I am assigned to six schools. Four schools are close, two are far, and we only have one assistant at the moment.
The assistant is there to help us carry out our sessions.

She says no to visiting the further schools because she isn’t comfortable with driving, so I’ve ended up doing all visits this half-term. I even offered to take on the further-away child if she would swap and pick up some of my nearby schools - she refused, saying it “wasn’t appropriate” because a) she didn’t understand the targets and b) there were other children waiting.
She hasn’t visited a single one of my schools.

I have been raising this with supervisors weeks ago. Their approach has been extremely indirect (sending general reminder emails to all assistants, arranging monthly meetings, etc.) but nobody is actually addressing the behaviour head-on.

But last week it got worse:
I put her initials next to the children I needed her to see (as advised by my supervisor). She removed her initials. I put them back. She immediately messaged me asking why, and said she thought it was a typo... I explained I have no capacity and that the school is extremely close so would be helpful for her. She then changed the initials to “assistant” - presumably because another assistant is starting soon.

I then assigned two more overdue children to her (the same ones she previously refused to swap with me). She ignored the tasks completely and has now removed her initials again.

So:

  • She is repeatedly removing her name from children I assign
  • She is ignoring messages
  • She is altering notes I have written next to children on the waiting list
  • Supervisors keep handling everything indirectly and softly
  • None of them are actually acknowledging that she keeps overriding me

I'm carrying the entire school caseload, burning out, and feeling completely undermined.

I am considering emailing my line manager about it because I feel the removal of initials, editing my notes etc has gone too far?…

OP posts:
OhDear111 · 11/11/2025 12:05

@Owly11 Whatever if is, she’s not doing the job. How much of this can fairly be tolerated? She’s presumably got all the schools in her contract - not a choice of schools that impinges on the work of others. The op must report this to higher managers and/or HR. It’s not acceptable and she cannot, personally, deal with it. Health is a great employer if you shout loud enough but expects others to take the slack. How is that acceptable for the dc involved or the other employees?

JaffaCakes12 · 11/11/2025 11:54

I just feel so overwhelmed and taking way too much on my plate. I have ADHD and struggle anyway, so this just feels overwhelming and like I’m not being supported. It seems everyone is avoiding conflict and stating it’s because she’s stressed - but we all are!

OP posts:
Owly11 · 11/11/2025 11:53

It is either anxiety (she doesn't know how to do the job) or personal (she doesn't like you) or self absorption (she thinks her needs should always be met). Find out which one it is before you decide how to tackle it.

OhDear111 · 11/11/2025 11:46

@JaffaCakes12 What does her contract say? Only in public service would this be tolerated. She’s probably not doing the job and making your job impossible. Is HR worth talking to? Technically she’s not capable of doing the job so they need a capability discussion with her and not following reasonable requests to actually do her job, for which she is paid! No wonder we have a funding crisis for public services. She needs a different job and action should be taken - why do they think it’s ok to over burden you? Makes no sense does it?

ThirdStorm · 11/11/2025 11:39

If it is your job to assign her work and she is unreasonably refusing then I believe you need to navigate formal action. Reporting lines are confusing in your post so do they report to you or are they a pool of resource and you need to report it to their manager for them to deal with it more robustly?

SpanThatWorld · 11/11/2025 11:38

Lefthandedkitty · 11/11/2025 11:11

I don't understand what your job is all about.
You seem to be visiting schools, but on the other hand you seem to be visiting individual children - which is it?
Why are you visiting these schools/children? I assume they need help from you - what is the reason?

Please give us a clearer picture of your job, then we can make some comments.

I'm guessing SALT or similar.

I don't think it really matters what she's doing when she gets there. The assistant is not doing her job and the supervisor isn't directing her to do it.

BeautifulSongsofLove · 11/11/2025 11:23

YANBU, it's sounds like a very difficult situation

Please contact your manager again, by email including what you've written here. You have tried, and now need your manager's support to resolve this.

Are you a member of the RCN or another union? They'd be helpful in supporting you with this, good luck www.rcn.org.uk/Get-Help

ChocHotolate · 11/11/2025 11:21

So what is she doing? Is she doing less work overall?
Editing your notes sounds completely inappropriate,

JaffaCakes12 · 11/11/2025 11:13

I am assigned 6 schools and I see individual children at those schools for sessions when they need them. The assistants are supposed to help us too

OP posts:
monkeysox · 11/11/2025 11:13

It will be certain children in specific schools like counselling or similar

Lefthandedkitty · 11/11/2025 11:11

I don't understand what your job is all about.
You seem to be visiting schools, but on the other hand you seem to be visiting individual children - which is it?
Why are you visiting these schools/children? I assume they need help from you - what is the reason?

Please give us a clearer picture of your job, then we can make some comments.