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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Neighbour has complained about Portaloo

265 replies

Helenwalker2 · 10/11/2025 17:24

We are having some work done on our house which has required a portaloo to be placed at the front. This was a requirement of both parties who quoted if we weren’t to allow access to a toilet indoors for the various trades who will be on site (absolutely no chance with the horror stories I’ve read on here and from a couple of friends).

Our property is at the end of our street so we have only one direct neighbour. When it was first delivered the woman who lives next door made a comment about it being unsightly and hoping it won’t be there for too long - I confirmed the works are going to take up to 3-4 weeks but would keep her updated.

We are 2 weeks on, and this morning our neighbours husband knocked. He said they are unhappy with the smell and want us to move it to the back of our house in the garden. I confirmed we had previously asked and this wasn’t possible. Note we don’t believe there to be any smell albeit were away this weekend.

The woman then knocked this afternoon. Moaning about how bad it smelt at the weekend and how we are unreasonable to have placed it outside the front of our house and so close to their windows.

I said the work is still on plan and it will be gone in the next week or two. She then said she is going to complain to the council as they’ve had ‘advice’ that it isn’t permissible to place portaloos at the front of houses where there’s an attached house (as both ours is being semi detached).

AIBU to stand firm? We don’t believe there’s any truth in what she’s said and by the time the council get round to doing anything, it should be gone.

OP posts:
Deebee90 · 10/11/2025 18:25

Helenwalker2 · 10/11/2025 18:18

I’m not sure, and don’t fancy physically checking!

You need to check with whoever you hired it from? If it’s not been emptied for ages it will stink .

TheatricalLife · 10/11/2025 18:24

Just keep repeating that it will be gone soon.
If you want to calm the situation, you could put up some temporary screening to hide the look of the loo...obviously won't do much about any smells, but I can't imagine it's that bad if it's being emptied properly and regularly?

3hairspastfreckle · 10/11/2025 18:23

I'm disappointed at the lack of diagram thus far

Whaleandsnail6 · 10/11/2025 18:22

I feel like there probably is some sort of smell... whenever I have walked past a portaloo they either stink of human waste or have a weird chemically/plasticy smell.

I do feel a bit sorry for your neighbour.

You have chosen the option that doesn't bother you but is clearly making your neighbours unhappy. Neighbours always draw the short straw when it comes to their direct neighbour having work done, with none of the lovely benefits once the work is completed.

Obviously, you are free to do what you want if permitted by the council, but I do have sympathy for the neighbours and would personally want to minimise the unpleasantness for them, even if that negatively impacted on me (by getting rid of the portaloo and letting workfolk use my toilet)

Goldenboxes · 10/11/2025 18:21

Ignore the stupid woman.
My neighbours did a huge job and had one in front of their house for 12 weeks.
I honestly cannot imagine complaining about something like this.
It seems a perfectly reasonable accommodation to provide to men working on site.

PastaAllaNorma · 10/11/2025 18:20

NDN has one right now, 6 feet from our front door. It's been 7 weeks so far.

It doesn't smell, it's a practical solution with a full building crew working on a house with only one toilet and a young family in residence, and we wouldn't dream of objecting or protesting.

YANBU and your neighbours are moaning fusspots.

Helenwalker2 · 10/11/2025 18:18

Deebee90 · 10/11/2025 18:17

They don’t smell if they’re emptied and cleaned which the hire company should be doing every week or every 2 weeks. When was it last emptied?

I’m not sure, and don’t fancy physically checking!

OP posts:
Deebee90 · 10/11/2025 18:17

They don’t smell if they’re emptied and cleaned which the hire company should be doing every week or every 2 weeks. When was it last emptied?

EsmeShelby · 10/11/2025 18:16

We had one for a few weeks. No smell. And it's not as if it's hot at the moment.

Mumteedum · 10/11/2025 18:14

Yeah they do smell.

My next door neighbour put theirs next to my house, as far away from their house as possible. I was pretty annoyed as it was right next to my bins and garage, and a few feet from my door....but several metres away from theirs.

It was there for several months while they built an extension. And they moved out.

I would explain to your neighbour that you could not put it anywhere else if true and apologise. Tell them when it will be gone.

Moveoverdarlin · 10/11/2025 18:13

It is pretty unsightly and gross when you think about it so I can see why they are pissed off. I’d be extremely apologetic and tell them it’s not for too much longer and you appreciate their patience. I’d take chocolates round tomorrow and a couple of bottles of wine when the work has finished. Just nice to keep the peace and you never know when you might need them.

Looking out your front window and seeing a porta loo with human waste sat their for weeks is rank and on a blowy day I totally believe you could smell it.

No5ChalksRoad · 10/11/2025 18:12

There's one down my street since August; people had a fire (on the day they were to move in!) and the interior is being gutted and renovated. It's unsightly but what can you do?

Ask for it to be emptied and perhaps get an industrial fan set up to blow the "smell" away.

housethatbuiltme · 10/11/2025 18:11

As long as its on your property she doesn't have a leg to stand on.

If it had been their years as a permanent feature and/or is attracting rats etc... she might under environmental health but for a 2 week job etc... nope.

Her 'advice' is probably just a friend or family member who agreed with her who told her she can do that.

Blodyneighbour · 10/11/2025 18:07

I think by the time the council decide to get involved it will be gone. Just ignore.

Vroomfondleswaistcoat · 10/11/2025 18:07

It might not be very nice, but it's useful. And much of life isn't 'nice', your neighbour, providing that you're not breaking any council regulations, isn't entitled to fabulous loveliness at all times. Shit, as they say, happens.

And it's a lot better than having people traipsing in and out, letting the dog out, trampling mud through and this goes double if they have to go upstairs.

ScholesPanda · 10/11/2025 18:06

It's never occured to me to ban workmen from using my loo. I must have been lucky with the tradesmen I've hired.

I mean she can't do anything about it (unless she chooses to be petty later as revenge), but I probably wouldn't like a literal box of urine and excrement outside the front of my house either.

TheCountessofFitzdotterel · 10/11/2025 18:05

I would ignore but afterwards send her flowers and an apology card.

XWKD · 10/11/2025 18:05

If she thinks there's a smell, maybe she needs to check her plumbing.

TeddySchnauzer · 10/11/2025 18:03

I wouldn’t be happy about it at all

Flowerlovinglady · 10/11/2025 18:02

I think you are within your rights but double check that with your council but it will need to be attended to on a weekly basis - maybe have a word with the contractors.

TalulahJP · 10/11/2025 18:02

AgnesX · 10/11/2025 17:28

Check with the Council yourself to make sure she doesn't have a legitimate gripe and then (hopefully) you can tell her to bog (!) off.

🤣🤣🤣🤣 bog off 🤣🤣🤣🤣
but yeah this totally.

VimesandhisCardboardBoots · 10/11/2025 18:02

Helenwalker2 · 10/11/2025 17:36

It definitely doesn’t smell. DSIL has also verified that today.

It will smell. Even if no one's used it, it'll have that horrible disinfectant smell that they all have.

I'd be absolutely gutted if I caught a whiff of that every time I left my house for 4 weeks, just so my neighbours didn't have the inconvenience of their workmen using their loo.

Namechangerage · 10/11/2025 18:02

Just ignore OP!

Or ask her if they can use her loo instead if she’s that unhappy.

GingerKombucha · 10/11/2025 18:00

I think it's weird and disrespectful (often with a dose of snobbery) not to allow workmen access to a proper loo with hot running water unless you actually can't provide that.

Meadowfinch · 10/11/2025 17:59

Let her complain. She's being absurd.

She must have a super human sense of smell, given that the loo in your garden, she almost certainly has double glazing, and the prevailing temperature is now 15 degrees or below.

I suspect she just doesn't like how it looks.