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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Neighbour has complained about Portaloo

265 replies

Helenwalker2 · 10/11/2025 17:24

We are having some work done on our house which has required a portaloo to be placed at the front. This was a requirement of both parties who quoted if we weren’t to allow access to a toilet indoors for the various trades who will be on site (absolutely no chance with the horror stories I’ve read on here and from a couple of friends).

Our property is at the end of our street so we have only one direct neighbour. When it was first delivered the woman who lives next door made a comment about it being unsightly and hoping it won’t be there for too long - I confirmed the works are going to take up to 3-4 weeks but would keep her updated.

We are 2 weeks on, and this morning our neighbours husband knocked. He said they are unhappy with the smell and want us to move it to the back of our house in the garden. I confirmed we had previously asked and this wasn’t possible. Note we don’t believe there to be any smell albeit were away this weekend.

The woman then knocked this afternoon. Moaning about how bad it smelt at the weekend and how we are unreasonable to have placed it outside the front of our house and so close to their windows.

I said the work is still on plan and it will be gone in the next week or two. She then said she is going to complain to the council as they’ve had ‘advice’ that it isn’t permissible to place portaloos at the front of houses where there’s an attached house (as both ours is being semi detached).

AIBU to stand firm? We don’t believe there’s any truth in what she’s said and by the time the council get round to doing anything, it should be gone.

OP posts:
Ooogle · 10/11/2025 20:50

we had one outside for 6 months when we had our extension done. Our house is detached but it was on the front garden. The builders were welcome to use the downstairs loo but said they had to have a portaloo as it was protocol. It never once smelled bad. Your neighbour will have to just get over it

Growlybear83 · 10/11/2025 20:47

SocksPechora · 10/11/2025 17:43

I’ve had workmen for a few weeks, they use the downstairs loo and there haven’t been any issues. You’re being ridiculous not letting them use your indoor loo, how is it stressful? For the sake of neighborly relations I think you should suck it up for a week and get rid of the portaloo. Some people have a much better sense of smell than others, I would hate to have toilet smells wafting through my house from next door.

I agree with this. I think it’s really unreasonable not to let the workmen use your toilet. I’ve got an acute sense of smell and I wouldn’t be happy to have a portaloo so close to my house. Let’s hope your neighbour isn’t upset enough to get someone to tip it over.

Friendlygingercat · 10/11/2025 20:36

Bloody neighbours!

I often think of that SF film The Purge where you are allowed to go out and kill them one night in a year. I would gladly take an AK47 to some of mine. I had to settle for a "Cease and Desist".

Andthatrightsoon · 10/11/2025 20:35

Write TARDIS on it 🤣

Feelingsunny · 10/11/2025 20:34

Helenwalker2 · 10/11/2025 18:18

I’m not sure, and don’t fancy physically checking!

It will be in their contract. Maybe you don't have it included.

Alpacajigsaw · 10/11/2025 20:33

My parents also had a semi detached and it was in the front garden

I’m sure the portaloo company will know the legalities around where their items are to be placed

LaughingCat · 10/11/2025 20:32

AndeanFlamingo · 10/11/2025 18:50

Your neighbour is being ridiculous. We had work done over the summer, which ended up stretching to nearly three months. The portaloo was in more or less the same place as yours with respect to our attached neighbour and no-one had any problem with it. Our builders didn't even give us a choice, the portaloo was part of the quote. We were happy to provide it and I think they were equally happy to keep out of our way and keep all (most of anyway) the dust and dirt away from the top floor.

This has been our experience too - it was priced into the quote. We actually said we didn’t want one but they brought it anyway. Ours is a 9-12 month job, that we’re around 4 months into. Even during the heatwave, it didn’t smell and there are around a dozen workmen on site most days. Our neighbours have never once complained about it (and we have nervously asked a couple of times to make sure they’re happy with it!).

lucylox · 10/11/2025 20:32

WeNeedToTalkAboutIT · 10/11/2025 19:49

It's a blue plastic box, and they don't smell unless improperly used. It's there for a few weeks. You and the NDNs need to get a bit of a grip.

Its my opinion. FWIW being rude to someone who has a different view to you isn’t big or clever.

tapaw · 10/11/2025 20:27

Livpool · 10/11/2025 20:23

Why is it stressful for workers to use your toilet?! Mumsnet is obsessed with people not using their toilet for the intended purpose

Loads of reasons -

builders are doing dirty work and it’s hard to not traipse stuff in. When I work in my own garden and get messy, I don’t go in for the toilet, I just piss in the garden.

doors opening and closing and pets getting out

etc

i have builders in and they are using my bog, but I have put boxes up to stop my dog getting through and I have to clean the floor every day. It’s nothing to do with piss and shit. It’s a really messy job.

Livpool · 10/11/2025 20:23

Helenwalker2 · 10/11/2025 17:35

It’s only £40 a week which I’m more than happy to pay given the alternative wouldn’t be worth thinking about with the stress etc.

Why is it stressful for workers to use your toilet?! Mumsnet is obsessed with people not using their toilet for the intended purpose

Alpacajigsaw · 10/11/2025 20:22

The neighbours are at it, just ignore them.

My parents builders had a portaloo in their front garden as my parents were on holiday for a lot of the time. Neighbours didn’t complain and it was a naice area too 😂

ThatCyanCat · 10/11/2025 20:13

CountryCob · 10/11/2025 19:59

Have you cleaned a toilet yourself after 6 men have used it all day carelessly? Also what if the area that is being worked on isn't where the toilet is, if cutting blocks/ digging trenches/ plastering there will be a lot of dirt on clothes. I believe the toilet did need a deep clean daily and personally wiping over a toilet and cleaning up wee splashes and poo marks from a workforce got old very quickly. The posters saying its not messy must be thinking of having and electrician or plumber round for a few days. This is not the same.

But she wasn't talking about cleaning the toilet. She said she had to don a mask and gloves and disinfect all surfaces.

Really?

Okiedokie123 · 10/11/2025 20:12

She’s being entirely unreasonable. A properly functioning portaloo cleaned as appropriate won’t smell from standing outside it. It’s also fairly common (I’ve seen them in front gardens) so I can’t see how it’s not allowable.
And yanbu to not want the builders using your loo - I’ve also read the horror stories on here!
£40 a week is well worth it.

takealettermsjones · 10/11/2025 20:11

Shouldgivethisup · 10/11/2025 20:08

I still shudder at the memory of coming home to an enormous, massive, unflushed POO in my loo, kindly donated by my builder. Who was working in my house with full trust and access while I was at work.

he turned up next day at 08.00 as usual, no shame.

this was in 2003 and I still hate him. Never hired him again. I’d only just had a new bathroom put in. I’m with OP.

Well obviously it's not ideal but presumably after you'd put down the smelling salts you just pressed the flush and it went away? It seems a bit much to hold a grudge about for 22 years 😂😂

Shouldgivethisup · 10/11/2025 20:08

I still shudder at the memory of coming home to an enormous, massive, unflushed POO in my loo, kindly donated by my builder. Who was working in my house with full trust and access while I was at work.

he turned up next day at 08.00 as usual, no shame.

this was in 2003 and I still hate him. Never hired him again. I’d only just had a new bathroom put in. I’m with OP.

Hellohelga · 10/11/2025 20:06

I always let workmen use my loo and never had any problems. I made them tea and biscuits too. They are just normal people you know.

But if you must have a portaloo I’d say by the time she’s complained to the council and the council have replied, the work will be done.

Firefly1987 · 10/11/2025 20:06

Helenwalker2 · 10/11/2025 18:34

The workmen are in the house when needed - they just aren’t using the toilet.

Oh how big of you to allow them into your house when they're needed 🙄I really don't get the obsession over workmen and toilets on here. If you want the work done YOU should be sucking up the inconvenience not your neighbours! I have OCD and don't even use public toilets but it's just something you have to put up with. I wouldn't get a portaloo and stick it in front of neighbours so I didn't have to deal with the inconvenience. People are so selfish these days on here saying neighbour will have to put up with it-maybe OP should put up with letting them use her loo!

Swissmeringue · 10/11/2025 20:03

Erm, most reasonable people? We've taken on a lot of projects and had a lot of building work done one way and another and it's never occurred to me to tell the people working on our house that they can't use the loo. Feels a bit dehumanising tbh. We've never had an issue.

WiddlinDiddlin · 10/11/2025 20:02

I doubt the council will care - I was offered a Portaloo out front (access at the back not possible, whilst there is access, the contractors weren't allowed to move the portaloo by hand and no one was paying to crane it over the house) - mostly for the contractors but also for us - we declined it because it would not have been accessible to me and I don't really care who uses our toilet, it is a toilet.

Tell the neighbours there is nothing you can do, it will be gone when its gone, you can't detect a smell ... and leave them to grump to themselves about it.

CountryCob · 10/11/2025 19:59

ThatCyanCat · 10/11/2025 19:30

it amazes me that so many people need a bowel movement during the day at someone else's house.

Are you easily amazed? The digestive system is not controlled by whose house one is at and pooing during the day is normal.

Also... what? A mask and gloves and disinfecting all surfaces? Were they smearing shit all over the walls? What do you think they produce that your family doesn't? Just ventilate, air freshen and clean as you usually do.

Have you cleaned a toilet yourself after 6 men have used it all day carelessly? Also what if the area that is being worked on isn't where the toilet is, if cutting blocks/ digging trenches/ plastering there will be a lot of dirt on clothes. I believe the toilet did need a deep clean daily and personally wiping over a toilet and cleaning up wee splashes and poo marks from a workforce got old very quickly. The posters saying its not messy must be thinking of having and electrician or plumber round for a few days. This is not the same.

bigboykitty · 10/11/2025 19:57

ClareBlue · 10/11/2025 19:54

You'd be absolutely gutted if you experienced a fleeting chemical disinfectant smell when you left your house for a period of 4 weeks. Do you realise how strange that sounds. You haven't left much room for expression of feelings when something actually bad happens, if that 'absolutely guts you'

This ^. It's ludicrous!

ClareBlue · 10/11/2025 19:54

VimesandhisCardboardBoots · 10/11/2025 18:02

It will smell. Even if no one's used it, it'll have that horrible disinfectant smell that they all have.

I'd be absolutely gutted if I caught a whiff of that every time I left my house for 4 weeks, just so my neighbours didn't have the inconvenience of their workmen using their loo.

You'd be absolutely gutted if you experienced a fleeting chemical disinfectant smell when you left your house for a period of 4 weeks. Do you realise how strange that sounds. You haven't left much room for expression of feelings when something actually bad happens, if that 'absolutely guts you'

AngelicKaty · 10/11/2025 19:52

@Helenwalker2 YANBU OP and stand firm. Have a look at this to check your compliant with regulations: www.wcportables.co.uk/blog/ensuring-portable-toilets-meet-local-regulations-and-accessibility-standards/
Specifically:
Hygiene Standards for Portable Toilets
Cleanliness is critical for user health and satisfaction. Regulations often require portable toilets to be:

  • Regularly cleaned to maintain hygiene.
  • Stocked with handwashing essentials like soap, water, or sanitiser.
  • Well-ventilated to prevent unpleasant odours.
By meeting these standards, you’ll ensure a positive experience for users and compliance with local rules. Placement Rules for Portable Toilets Where you place the toilets matters as much as their design. Local zoning regulations typically dictate:
  • Minimum distances from buildings or boundaries.
  • Screening requirements to minimise visual impact.
  • Placement in accessible, well-lit, and safe locations.
Following these guidelines will help you avoid complaints and ensure your facilities are practical for users.

If you honestly can't detect any odour from a portaloo in your own garden, I don't see how your NDN can.

fiorentina · 10/11/2025 19:50

Our neighbour had one when they did a 6-8 month project. The only time we could smell anything was when it was emptied. She will have to be patient, 4 weeks is nothing!

WeNeedToTalkAboutIT · 10/11/2025 19:49

lucylox · 10/11/2025 18:28

So you don’t want the builders accessing your home to use the loo but you think it’s fine for your neighbours to see and smell the toilet outside of their home?

It's a blue plastic box, and they don't smell unless improperly used. It's there for a few weeks. You and the NDNs need to get a bit of a grip.

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