Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To ask if you think this rule is ridiculous?

36 replies

Ctrlaltdelete2 · 10/11/2025 13:55

New work rule- we are not allowed to walk and talk on the phone. We were never allowed to walk and text, which I understand. But now we cannot answer a phonecall whilst walking. We have to stop, stand to the side and take the call and remain there until the call is finished. I understand it’s for safety but it’s annoying tbh. So AIBU?

OP posts:
New posts on this thread. Refresh page
GinaandGin · 13/11/2025 20:30

Depends on the work environment.
I work in the nhs as a nurse and I've seen my fair share of stupid rules.
We even have a sock colour policy and a manager (an 8a lead nurse) who goes round checking our sock colour.
Our trust is also in the highest level of special measures due to incivility

SezFrankly · 11/11/2025 12:43

Introduced into construction industries over 15 years ago. Everyone thought same. But then Incidents and near misses involving Slips trips and falls fell by over 80%

YippyKiYay · 11/11/2025 09:29

Sounds crazy to me. Surely you're a competent adult who can decide whether it's an appropriate call to take in the wild of a corridor etc.
I work in hospital setting and the number of times a doctor is on the phone while running towards a patient.... Because there is some urgent need/emergency! Sure they get the message and hang up while still running but every second counts

Pherian · 11/11/2025 00:28

Ctrlaltdelete2 · 10/11/2025 13:55

New work rule- we are not allowed to walk and talk on the phone. We were never allowed to walk and text, which I understand. But now we cannot answer a phonecall whilst walking. We have to stop, stand to the side and take the call and remain there until the call is finished. I understand it’s for safety but it’s annoying tbh. So AIBU?

It really depends on the environment you’re working in. If you’re working around heavy machinery, moving vehicles, people moving heavy objects - any danger at all - then I’d say I agree. I would go one further and say you shouldn’t be on your phone at all outside of a safe area.

Ctrlaltdelete2 · 10/11/2025 19:38

BillieWiper · 10/11/2025 17:59

Are you allowed to walk and talk to a person who's physically next to you also walking?

Yes.

OP posts:
Ctrlaltdelete2 · 10/11/2025 19:24

TicklishMintDuck · 10/11/2025 17:41

Can’t you just answer the phone at your desk? Do you need to be walking around all day?

Well I do…but I can’t guarantee I’ll be at my desk when my phone rings 🫤

OP posts:
DontBeADick11 · 10/11/2025 19:17

The world is going mad 🤪

Tryingtokeepgoing · 10/11/2025 18:04

Ctrlaltdelete2 · 10/11/2025 14:12

I totally get this I just can’t see how it’s any different to walking beside someone and talking to them at the same time…which we do.

That’s similar to the argument people wheeled out when making phone calls in the car was first banned. At face level it seems over the top, but you only have to see people on their phones in shops and high streets to understand how completely unaware of what’s going on around them people are, and how inconsiderate they can be. So if there is a workplace H&S risk I can see why they might want to enforce this. And if there’s an issue with inconsiderate use of phones then I can see why they want to tackle that too :)

BillieWiper · 10/11/2025 17:59

Are you allowed to walk and talk to a person who's physically next to you also walking?

Reallyneedsaholiday · 10/11/2025 17:54

Ctrlaltdelete2 · 10/11/2025 14:12

I totally get this I just can’t see how it’s any different to walking beside someone and talking to them at the same time…which we do.

This is why we have laws regarding phone use and driving.

TicklishMintDuck · 10/11/2025 17:41

Ctrlaltdelete2 · 10/11/2025 14:07

No never, it’s purely for safety reasons. And it’s not to stop people being on the phone it’s just to stop them walking. So if I get a phonecall and I’m walking past a desk of a colleague and I want to answer it I could choose to stop there by their desk. Which I wouldn’t do…but I could.

Can’t you just answer the phone at your desk? Do you need to be walking around all day?

Ireallywantadoughnut36 · 10/11/2025 17:31

Yep, like everyone has said its a safety culture thing. I've worked in energy and nuclear organisations and the safety culture meant you couldn't walk with a coffee with no lid - it was wild!! I do get it though, office accidents (look it up) are surprisingly common and can be bad in terms of injuries etc from just slips, trips and falls. Nobody thinks it'll ever be them but it could be. It's obviously overkill but I bet someone has tripped over whilst on the phone or walked into something, because you can't talk on the phone and be fully aware of your environment. Is it that hard to just tell the person you'll call them back once you're at your desk/in a meeting room..? It isn't a ditch I'd die in tbh (albeit I would find it annoying).

Brightbluesomething · 10/11/2025 16:39

That sounds strange especially if you can stop where you are and take the call.
I get up from my desk and walk around whether I get a call and I’m WFH, it helps get my steps in. And I do similar outside when I’m in the office for the same reasons.
But I have common sense and don’t walk into objects. Other people may need rules to govern their stupidity.

itsthetea · 10/11/2025 14:21

My guess is that someone has walked into someone whilst on the phone -

Seawolves · 10/11/2025 14:20

Ctrlaltdelete2 · 10/11/2025 14:12

I totally get this I just can’t see how it’s any different to walking beside someone and talking to them at the same time…which we do.

Because when walking and talking you are both aware of any hazards etc but when on the phone you have no idea of what is going on around the other person?

takealettermsjones · 10/11/2025 14:19

Ctrlaltdelete2 · 10/11/2025 14:12

I totally get this I just can’t see how it’s any different to walking beside someone and talking to them at the same time…which we do.

I know. The justification will be (or should be) that a) when on the phone you're concentrating harder to hear the phone and therefore not paying as much attention to your surroundings (compared to speaking to a person who's physically there) and so more likely to trip and b) if you do trip while holding a phone you only have one hand to grab something/steady yourself.

Really it's ticking a box isn't it 😁

Ctrlaltdelete2 · 10/11/2025 14:15

DeanStockwell · 10/11/2025 14:13

There are times I wish this would be implemented at my work place , 3x this year that I have see ( many many more that I have been told about ) where people are talking or texting walking down a long straight corridor and have walked into / kicked the bright yellow "cleaning in progress " signs we to put out because they are not paying attention.

Tbf I’ve done this and I’ve not been on the phone 😆

OP posts:
DeanStockwell · 10/11/2025 14:13

There are times I wish this would be implemented at my work place , 3x this year that I have see ( many many more that I have been told about ) where people are talking or texting walking down a long straight corridor and have walked into / kicked the bright yellow "cleaning in progress " signs we to put out because they are not paying attention.

Ctrlaltdelete2 · 10/11/2025 14:12

ComtesseDeSpair · 10/11/2025 14:12

I was thinking exactly of BP when I read the OP: treat the office as you would a rig - hold onto the handrails when you use the stairs, always have a lid on a hot drink as you carry it, no phones while moving, no running in the hallways!

Not BP. But yes all of those too…

OP posts:
Ctrlaltdelete2 · 10/11/2025 14:12

takealettermsjones · 10/11/2025 14:11

Absolutely this. They want to prove their safety credentials across the board by being able to say things like "we've gone X days without an incident/near miss" and "steps we've taken in 2025 include introducing this new policy, thus demonstrating our commitment..." blah blah

I totally get this I just can’t see how it’s any different to walking beside someone and talking to them at the same time…which we do.

OP posts:
ComtesseDeSpair · 10/11/2025 14:12

Dacatspjs · 10/11/2025 14:07

This sounds like something BP would do.

I was thinking exactly of BP when I read the OP: treat the office as you would a rig - hold onto the handrails when you use the stairs, always have a lid on a hot drink as you carry it, no phones while moving, no running in the hallways!

Ctrlaltdelete2 · 10/11/2025 14:11

AffIt · 10/11/2025 14:10

Then they will have an organisational H&S policy that applies to the entire business, whether you're office-based or operational.

I worked in tech for an engineering consultancy and desk-based staff had to follow the same guidelines as field engineers at the top of wind turbines.

It felt a bit like overkill at times (my favourite was the one about no open-topped hot drinks containers) but ultimately it's about consistency and keeping people safe, no matter what job they do or where they're located.

I certainly get that aspect, I guess I don’t see the issue with walking and talking tbh.

OP posts:
takealettermsjones · 10/11/2025 14:11

ComtesseDeSpair · 10/11/2025 14:06

In industries where health and safety when out in the field is paramount (oil and gas, marine, manufacturing etc) it’s not uncommon for companies to insist that the same behaviours are practiced in the office as at field - because there will often be a need for office-based staff to visit sites, and it instils good habits and an awareness of safety in advance. Yes, it can feel a bit silly initially, but it soon becomes habit.

Absolutely this. They want to prove their safety credentials across the board by being able to say things like "we've gone X days without an incident/near miss" and "steps we've taken in 2025 include introducing this new policy, thus demonstrating our commitment..." blah blah

BriefEncountersOfTheThirdKind · 10/11/2025 14:11

There's probably being an incident or two where people have crashed into each other, tripped down the stairs and had doors open on to them

So the H&S department have made this a rule in response

AffIt · 10/11/2025 14:10

Ctrlaltdelete2 · 10/11/2025 14:03

I’m office based but attached to a manufacturing company

Then they will have an organisational H&S policy that applies to the entire business, whether you're office-based or operational.

I worked in tech for an engineering consultancy and desk-based staff had to follow the same guidelines as field engineers at the top of wind turbines.

It felt a bit like overkill at times (my favourite was the one about no open-topped hot drinks containers) but ultimately it's about consistency and keeping people safe, no matter what job they do or where they're located.

Swipe left for the next trending thread