Americasfavouritefightingfrenchman ·
09/11/2025 11:08
I’ve been trying to avoid Amazon and order direct from smaller companies if ordering online for I can’t find things easily in the shops. Over the past week ordering Christmas gifts though:
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My husbands beer advent calendar has been delivered to completely the wrong place (there is a delivered photo of a door that looks nothing like anything on our street). I can’t get a response from the company that it was delivered by (DHL) or the shipper
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A set of beauty products sent with Evri show as having been delivered (at 2am?!) but are not here three days later and no delivery photo. I emailed the seller and they responded the courier tracking shows them being in the area and it’s marked as delivered and the photo shows it was. I’ve responded saying that may be true but if it is I can’t see any of that info in the Evri tracking app so can they please share it.
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A 3rd parcel with some personalised items for the kids (again delivered via Evri) was just dumped on front steps while it was raining and some are now ruined. Seller is blaming me as says I shouldn’t have allowed delivery to a safe place (the front door step isn’t my safe place, the shed is)
I don’t love Amazon but round here their delivery drivers at least actually show up with things and on the odd occasion there is an issue you just fill in a form and they refund you without any fuss. I’m currently down £200 in things I may or may not be able to get the money back and with loads of additional hassle/admin. Am I just horrendously unlucky here or are deliveries generally a total disaster area?