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Leaving job, work email registered on everything

164 replies

Bleepbleepbleepman · 09/11/2025 08:18

Any tips??! Please
I’m likely leaving my longstanding job for a new one in the next few weeks
Historically (and stupidly) I’ve registered literally everything I’ve signed up for to my work email and phone number so I have easy access on my laptop and phone.
has anyone been in a similar situation and managed to navigate changing this smoothly?

you are being unreasonable - you’ve got a nightmare ahead sorting this

you are not being unreasonable - there’s a way to sort this

OP posts:
WhiteCatmas · 09/11/2025 09:23

Your work email will be deactivated likely on the day you leave. Responses to it probably won’t even bounce.
This can’t be fixed with an out of office reply.

SandrenaIsMyBloodType · 09/11/2025 09:22

i know some people hate it but this is one of those situations when I would get ChatGPT to do some of my thinking for me. If you tell it what you have done and ask it to suggest a list of the most important websites to review (make sure you tell it you are in the UK), it will probably help gather your thoughts. Just ask it what scenarios it can foresee when you lose access to your email and phone number and what proactive steps you could take now. If you’re intending to get a personal mobile phone contract, doing it now, while you are still able to change your phone number on sites, will make life easier.

HelloCharming · 09/11/2025 09:21

im having to do this at moment as the email provider I’ve used for years is closing down. It is, I’ll not lie, a pain in the neck. I’m using it as an opportunity to clean up my online accounts, use password manager properly, get rid of stuff that I no longer need. I don’t think there’s an easy way other than one by one.

did take a bit of time to go back through emails to catch some unusual stuff, like a trust I’m part of that emails me annually for tax details….

some sites won’t let you change emails….b&q for one and you have to start again.

LittleBearPad · 09/11/2025 09:18

FlibbertyGibbitt · 09/11/2025 09:07

Put an out of office showing your new email.

Do not do this!

BelatrixLestrange · 09/11/2025 09:15

FlibbertyGibbitt · 09/11/2025 09:07

Put an out of office showing your new email.

That will only work 1. If it's a human who has sent the email. This will not be the case in 100's if situations and 2. The out of office will only work for the short period before they deactivate her account.

This will in no way solve the op's problem.

Ratafia · 09/11/2025 09:10

Bleepbleepbleepman · 09/11/2025 08:21

I’m not so bothered about catching everything, like you say if I don’t use it I won’t miss it, I guess if anyone has a suggested lists if essential log ins I should change that would be really helpful

Can you just go through old emails to pick out what the sitss are? You'll need to tidy up your email box anyway before you go.

feliciabirthgiver · 09/11/2025 09:10

Yes this was me, I could have taken my phone number but decided when I first started thinking about leaving to get my own phone as part of the disengagement process (I will never go back to sharing a home and work phone it’s so much easier to disconnect for the weekend by leaving work phone in my work bag).

I then just set up a google account and updated all the key ones (bank, bills, online shopping etc) and then anything I missed (lots!) I was disciplined that whatever personal stuff came into my work email I would either update with the new address or unsubscribe. It’s not been too bad and I am 2 months into my new job and haven’t come across anything that I couldn’t access yet.

To be honest getting paid on a different day of the month means I’ve had to change all my DD’s and I have found that much more stressful.

good luck with disconnecting and getting a new job.

Dontpokethebearnow · 09/11/2025 09:10

You can possibly keep the phone number if you ask your employer. They can still keep the phone and contract it would just be the number that would change but it does depend on your job, if it's the kind of job where you could poach clients from them for example (because the client already has your number and may not realise you've moved on) they may want to protect themselves and say no.
I wouldn't highlight that you use their email domain for all your personal accounts though, not without checking what their IT/cyber security policy is as it may land you in hot water with management if it's seen as a breach. Some companies have policies in place for this and some don't.

FlibbertyGibbitt · 09/11/2025 09:07

Put an out of office showing your new email.

Poppins2016 · 09/11/2025 09:04

In terms of essentials that you need to ensure you don't miss, I'd suggest:

  1. Security back up email address/number for your personal email (e.g. hotmail/gmail), as they'll be impossible to access if you forget your password

  2. Social media accounts (ditto)

  3. Banking

  4. Nectar/clubcard/etc

I have known people be able to keep their mobile number (not phone), by porting the number across.

Tammygirl12 · 09/11/2025 09:00

I wouldn’t let work know and I wouldn’t do it again, it’s often in your work contract that the email address is technically property of the employer and you sort of just borrow it

Elektra1 · 09/11/2025 08:58

It’s almost certainly a breach of your work policies to use a work device for personal purposes so I would put in the time to change everything over before you leave and they find out.

WhiteCatmas · 09/11/2025 08:57

Can I suggest that while you’re updating your email address/ mobile number you add a couple of yubikeys into the mix? It’s a usb key hard second factor that will mean you won’t be so reliant on sms/email codes. You have to make the changes anyhow, may as well beef up the security on your accounts and make life easier for you in future.
Set up 2 yubikeys, you can get them from amazon.

YourJoyousDenimExpert · 09/11/2025 08:54

Most public sector organisations would not allow this situation. I doubt you will be able to keep your phone number either. Sorry - but you’ve got a lot of life admin to sort before you leave!

NikkiPotnick · 09/11/2025 08:52

It shouldn't be too bad if you're methodical. As others have said, you need a list.

Do you usually keep registration emails? If so, that'll help. Do a search in your work inbox for anything with registration, new account or similar. If you don't, that'll be harder work, but you might have various sites stored in your home computer, or apps in your phone?

Katrinawaves · 09/11/2025 08:49

ElizabethsTailor · 09/11/2025 08:24

Sorry but there is a reason people don’t do this. It will be a nightmare. Particularly for BOTH email and phone.

Switch over as many as you can now, starting with priority ones like bank, credit cards, utilities, and then keep working through. Accept that there will be many that you can’t sort out, particularly things like loyalty schemes that you just forget about.

Do you have a password app? That will at least help you remember where you have accounts.

If it is a small company they MIGHT let you keep your phone number, but it would be unusual. Whoever owns the account would need to agree to and organise a PAC code for you.

I work for a large listed company and we would allow someone to take their work phone number with them when they leave. Speak to your HR team and ask.

If your email is a gmail account that should also have a tab letting you know which sites you’ve subscribed to so you could work through the list and change your email address on the ones you want to keep. This is a good opportunity to get rid of out of date ones too so you should find your incoming emails reduce dramatically when you start your new role!

Hiptothisjive · 09/11/2025 08:46

Bleepbleepbleepman · 09/11/2025 08:18

Also, had anyone managed to keep their work mobile number after they’ve left??

Yes ask your company - they can move the number to you privately. I did this and it was fine.

I made that mistake once of using my work email and never again for this reason. Make a list of the places you used it and then change everything.

Work is for work not for personal stuff and unfortunately you are learning that the hard way.

PurpleThistle7 · 09/11/2025 08:42

I kept my mobile number - I work for a large organisation and they just sent me the pac code when I gave in my phone.

for the rest it will take a long time to sort so best to get started now. And never do this again!

vellichoria · 09/11/2025 08:40

Bleepbleepbleepman · 09/11/2025 08:18

Also, had anyone managed to keep their work mobile number after they’ve left??

Yes, there is a migration code you can request and transfer the number to your new provider.

LittleBearPad · 09/11/2025 08:38

ItsOnlyHobnobs · 09/11/2025 08:20

No. The number and contents on the phone is the property of your workplace.

I can’t imagine any employer being happy that you retain it.

The phone does. The number doesn’t. I’ve known many people hang in to their work mobile number and port it to a new work mobile contract.

OakleyStreetisnotinChelsea · 09/11/2025 08:33

Well the only way of sorting it is to go through everything one by one and update your details isn't it. I'm not sure why you think there are voting options, it'll be a nightmare. There isn't the equivalent of a "tell us once" service! And you'll need to do it on your own time not at work so that's your evenings and weekends sorted until you leave!

Don't do it again! Keep work and personal separate. It isn't hard. You shouldn't be accessing personal stuff in work time anyway and if you need to log in to personal email etc then you can do it on your personal phone.

Bleepbleepbleepman · 09/11/2025 08:31

Ginisatonic · 09/11/2025 08:31

Do you use an iPhone? If you open the passwords app it will show you all your accounts. I assume android has similar.

Aha! Yes I do, thank you

OP posts:
Bleepbleepbleepman · 09/11/2025 08:31

Thanks for all your helpful replies!
i started with this company in my early twenties when I didn’t think so much about life admin and have thought many times I need to sort it but never have
lesson learnt

OP posts:
Ginisatonic · 09/11/2025 08:31

Do you use an iPhone? If you open the passwords app it will show you all your accounts. I assume android has similar.

MrsBennetsPoorNervesAreBack · 09/11/2025 08:31

Are you ever likely to need a reference from your current employer? If so, then it would be best not to even ask if there's a way of keeping your work phone number as the use of work email/ phone number for personal stuff would be a disciplinary matter for many employers.

I can't see any way of handling this other than to systematically work through and change everything.

And keep work/personal stuff separate in future!

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