To have been patronising to the Doctor?

I am a medical records summariser. The system I work on has a summary page for each patient listing all major, minor and significant past problems. It would take 2 seconds to look at your file and see details of your transplant which definitely would be listed to be seen. Most systems used in surgeries I am sure would be similar. This Dr is an arse! You should make a complaint, maybe to CQC, but definitely to the practice manager. Well done for telling him off!!

Possibly a bit late to the party from over here on the other side of the world but thought I would add my two cents worth. I have been dealing with doctors my whole life. For the last 5 years my opening sentence is "I've had a heart & lung transplant" & then I tell them what's brought me to the appointment. I still get some of the most unbelievable things said & suggestions made. Unless a Dr works in transplant a lot of them just don't have a lot of current knowledge about them because they rarely have to use it. I understand your frustrations & have at times had to be quite forceful in advocating for myself with a new Dr.

I agree. He was not very understanding but itwould have helped him to know you have a transplant,

It certainly isn't @Tigerbalmshark, for the very simple fact that the NHS is not free. It is free at the point of delivery and funded by the people.for the people.

I do, however, think that as no money changes hands, it does have an impact on service levels.

I don’t think it’s because the NHS free - there are shit, patronising doctors in all healthcare systems! (Hopefully a minority)

I heard similar tales when I lived in Canada, and have heard many similar stories from Americans. There will be doctors with shit communication skills, or just having a bad day, everywhere.

I think we broadly agree. I posted on a recent thread about my broadly positive recent experiences with the NHS. In particular it was refreshing that the nurses did not speak patronisingly to my mother the way a lot of people do these days.

But this particular guy was a rude arsehole and it's weird to see people defending that for any reason really, and i find it particularly depressing when people seem to be coming from the angle of "what do you expect in a free healthcare system?" as if that's only ever going to be piss poor. That's not my experience but still less is it my expectation.

I find it very odd that SO very many people say they’re having a poor experience, and it’s not the experience of any in my family, wider family or friends. Yes, there are a few bad doctors , but there are also many people who want the private sector to move in and profit.

I worked for the NHS myself at one point, and every single government criticised the excess managers, etc etc. In a few cases it was true. Often it was political. Now it would be mad to lower the numbers, as much wouldn’t get done.

This exactly.

People are fed up with dickheads, not doctors. Some people are, sadly, both.

Good for you! I work in a medical centre and I have seen similar things happening.

I hate this attitude that we should put up with absolutely shit and rude treatment and race to the bottom, and be subservient to doctors providing our care, for fear of worse to come. I absolutely support the NHS and state education and other public services. I want them to be gold standard and first class. I don't really see why they shouldn't be. No one is surprised when our universities top the global rankings or chooses a private university over the best our state higher education system has to offer (yes I'm aware it isn't so simple as that and there's a lot of private funding but still, in principle we expect our universities to be state funded AND first class). Why not aim high for our public healthcare?

Yanbu. You spoke to him exactly how he spoke to you. I hope you feel better soon 💐

Surely any major health concerns are flagged at the top of a patient's records so they are immediately obvious? A doctor can glance at them in the time it takes for the patient to walk from the waiting area to the doctor's room!

DH has also had a kidney transplant, has had Type I diabetes for 30+ years and has had a number of heart procedures including a triple off-pump bypass. I would expect any GP to be aware of all this in headline terms, then if more details are required on any/all of it, they can ask. And also ask whether the reason for the current appointment is connected to any of these as, of.course, it may not be...

Just as well you’re all so sick of doctors, given that most of them are being replaced by nurses and assistants. You probably won’t get to see one soon, from one year to the next.

I have an autoimmune condition, abd when I went to my GP, and asked for a referral to a different hospital as my local one was useless, and explained why she said that I obviously knew more than her! I got my referral.

Just a quick note to say

WELL DONE, GO YOU!!

Patronising, misogynisticc twat.

I didn’t google. I assume the NHS website info and also what the pharmacist told me was correct.
FWIW I completely agree re the overuse of ABs; pharmacists afaik can only prescribe in limited conditions such as UTIs with evidence of bacterial infection. They can’t and don’t dole them out willy-nilly, it would obviously be a bad thing if they did.

I read all that. All I was saying was the first thing I would have said is about the transplant, then the UTI. From my own experience it helps enormously to state upfront what your condition is. I do agree he should have read the triage notes and shouldn’t have interrupted her and said he should have listened to her in my post.

What utter tripe. Im a medical professional and am expected to know exactly what is wrong with my patients. If my consultant pops in and I don't know there is hell to pay. It takes one minute to skim down their medical history and medication, check HbA1c and kidney function.
Its highly dangerous trying to treat patients without knowing what's wrong with them as has been proven here. You could kill them.
Its all computerised now and is sitting in front of you in easy to read sections.
There is no excuse for not picking up that someone has had a kidney transplant.
Also if someone is vague, elderly, confused, has learning difficulties and can't give you a medical history it is your responsibility to look.

you did the right thing. I’m sick of clueless patronising doctors.

The doctor was rude. However, the first thing you should have said was the transplant. Because that changes everything.

My partner doesn't have a medical degree.

I suspect there are as many or more bad patients as there are GPs, poor souls

My partner one morning told me he thought he had appendicitis. I asked him if he'd been Googling, he had. It was so not like him to be in pain so when he rang his surgery with symptoms and even though he said he thinks he had appendicitis he was seen in half an hour. We had packed a hospital bag just in case. The GP sent him to hospital and he had his appendix out that night.

There are some medics who do listen to the patient.

And of course the doctors may be able to deselect abusive patients ….

And yet - strangely - the private GPs I have seen over the years have all been uniformly professional, helpful and pleasant. Strange, no?
One good thing that may arise from a change in the NHS set up or the funding of GPs is that many patients will vote with their feet and select doctors who do the job professionally and with courtesy …