To have been patronising to the Doctor?

Oh God, This sounds like my life since H had a stroke/heart valve replacement/gall bladder removal/UTIs…He has brain damage & feels no pain.
I know what’s needed, but have all the consultants talking to me as if I’m an idiot.
I go with bullet point list now. Tell them that I am talking as H is away with the fairies.
Grrrrrr

Except of course that the doctor has a professional and moral responsibility to treat each individual patient in the best way for that patient. Courtesy and basic professionalism are not a ‘nice to have’ or luxury.

The problem is everyone thinks they are the "main character".

Your story is presented as such. In reality his reaction and everything that happened, plays out as him being correct 99.9% of the time. Once you take that into account the picture changes.

It doesnt make him right, but does massively shift the story. Not some targeted incompetence towards you, instead case number 1000 of the same thing, where he never has the time to check notes, and unfortunately was way past being a bit tired of it and finally came across the patient that where that now lax and annoyed attitude blows up in his face. Very different scenarios.

I work for a GP and there are two main software packages BOTH show major problems as soon as you go into a patient's record, don't understand why so many GPs don't even read the "major problems" section before they start grilling you

That’s what I was told. It might have just been rumour that was passed on to me but I can’t assure you I’m not making it up. But it’s no big deal if you don’t believe me.

Yes. If that happens I will genuinely start to look at retiring abroad. I’m genuinely terrified of being vulnerable and left in pain on an nhs ward. 33 rapes a DAY plus assaults in nhs hospital wards even before you look at the quality of care. My med relatives won’t go near Blackpool for example!!’

Well vat on private healthcare was on the table for the budget recently.

Thanks to PP.

But worth noting that because of pressure they’re under and fact there’s no element of personal care or preventative care, those who can afford to do so and prefer a less stressful appointment when it suits them are opting out and paying for private gp and screening services. These people are not going to support the NHS for much longer.

Well said @EvelynBeatrice. Many people unfortunately don’t want to hear this.

Doc sounds like an asshole but in other cases I try to remember that GPs are under tremendous pressure and that can stop you listening effectively so I try not to go full scathing retort on them unless I absolutely have to to get my point across.

Could agree more with this reply-
No you shouldn't feel any negative way about how you spoke to him, HE was rude, he is meant to be there to LISTEN, & care for your health & wellbeing- nobody knows your body the way you do & im so glad that you have such a great understanding of your situation & you were able to actually get what you needed despite his lack of empathy, respect & professionalism! Not sure if I would complain cos let's face it what will happen? Nothing I'm sure- but if it gets it of your chest & makes you feel better about it then absolutely go for it- your your own best advocate 🥰🥰

I have that on my phone in the notes app
condition
medication
which hospital/specialist/dept

everyone has always been appreciative of it (probably so they don’t have to try and spell half of it!)

Glad to hear you’re on the mend OP.

They don’t need to read the notes, there is a section on patients records that shows all major, minor or inactive problems. Having a kidney transplant would/should be on the major active section. It takes 2 seconds to have a quick look at this before the patient comes in or as the patients is giving their history and what their problem is.

Most surgeries now use system1 which has a section called “major problems” which should show op had a kidney transplant. So the doctor should have easily been able to see this without reading the notes she had already submitted herself which he clearly didn’t.

Yes normal in gp now. They awful. Mine is 10000 times worse ..you be shocked but it's not worth complaining as there no one else... everyone complains between themselves and their reviews are rubbish but no one else...it's why our a&e is always at crisis point

Years ago I rang 101 out of hours at 2am as my 4 yo was in a lot of pain after a throat operation. The operator asked me if it was possible she was choking on a fishbone... wtf! My response was patronising too, to say the least!

Even different departments in the same hospital don't seem to communicate with each other, so across a county border doesn't surprise me at all.

This

I now tell my mother in law to do the same
she lives on a county border, and is frequently sent to one of 3 hospitals in 2 different counties.
not only are they unable to correct her address, one she never registered at, and letters and appointments frequently sent to the wrong place, one Hopsital has no idea what the other has done. Plus she gets voicemails to say to call the GP or Hospital urgently, only to find they need to do another test. She has a heart condition and the stress isn’t helping.

My GP dismissed my pain in hips again and again. I did have an x-ray which he said showed nothing. He did say I could take painkillers. I was on two sticks after two years. A physio tried his very best for me.

In despair I went private. As I walked into the consultant office and sat down he watched my gait. He asked some questions. Sent me downstairs for an x-ray. The result both hips stage four bone on bone. Right hip had migrated upwards. I needed surgery.

I was in shock and wept because finally someone believed me.

My consultant has written three very forthright letters to the GP copies of which I treasure.

Three months later I'm recovering from my first surgery, second surgery to follow in the next few months.

I'm so glad I pushed back and insisted on a referral when my surgery had written me off.

JFC I'm livid on your behalf. If the consultant who did your transplant had heard that conversation they'd have kicked that GP's arse up around his ears.

I don't blame him for not having read the notes - it is tricky to have time, fair enough. But rudely interrupting and being patronising about what's going on is 100% not acceptable, I would definitely raise it with the practice and suggest how it could have gone better. Ensuring doctor had access to the triage content you sent in, that he read it, that he gave you at least a couple of minutes to say in your own words what the issue was, that he adjusts his tone so it isn't patronising, that he asks you why you think it is a UTI etc. I was once diagnosed with a UTI, despite me insisting it wasn't having had them before, and ended up with sepsis due to an infected surgical wound 😥If they'd listened to what I was trying to say and WHY I thought it wasn't a UTI I probably wouldn't have ended up septic.