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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

Asda are the worst supermarket

81 replies

AsdaAreTheWorst · 04/11/2025 22:33

The service from Asda is getting worse and worse.

My recent order didn't arrive even though it says delivered. Customer service are terrible - saying they can't get hold of the store and to call back later. Next attempt they put me on hold and then the call just ended.

Think I'm going to delete my account and never shop there again.

AIBU to think they are the worst supermarket in the UK?

OP posts:
Gottocopebymyself · 04/11/2025 22:43

I haven't shopped in Asda for years. I don't like the quality and I find their stores depressing.
If I'd just had your experience OP I would definitely think they were the worst supermarket. That's absolutely horrendous.

MCNAMARA · 04/11/2025 22:42

mumofoneAloneandwell · 04/11/2025 22:37

I kind of think so tbh

Gone very downhill

Their rewards programme is stupid. Their prices are insane.

Theyre supposed to be a budget supermarket, but honestly, theres not much difference in price from sainsburys

I find Asda far cheaper!

Original poster
AsdaAreTheWorst · 04/11/2025 22:39

rewards programme is stupid yes definitely. Started off fine and now there is nothing on it - completely pointless

OP posts:
mumofoneAloneandwell · 04/11/2025 22:37

I kind of think so tbh

Gone very downhill

Their rewards programme is stupid. Their prices are insane.

Theyre supposed to be a budget supermarket, but honestly, theres not much difference in price from sainsburys

Gerranium · 04/11/2025 22:36

Yes, they’ve always been my least favourite, but I think that’s because I don’t like their colour scheme.

EchoedSilence · 04/11/2025 22:36

I've never had a problem with Asda deliverys. So no, I don't think they are the worst.