Today was our general waste bin day, they are alternative weeks with recycling as I imagine is similar in most parts of the country.
I'd had a clear out over half term so our rubbish bin is full but the lid still closes. Our bin was not emptied today, none of the streets bins were emptied, nor the bins on one of the street adjoining ours, the other streets from what I can see have had their bins emptied.
There is no reason the bin lorry couldn't have emptied our streets bins e.g poor parking or no access so I rang to report the bins had not been collected as per the instructions on the website and whilst she noted the whole street had been missed apparently there is nothing they can do until the next collection date in two weeks. Our council no longer come back for missed collections even if the whole street has been missed.
The women on the phone could not understand why this wasn't really an acceptable solution and all she could offer as an alternative was for residents to use the tip whilst reminding me that if the bins were too full next time they came to collect they wouldn't be collected. AIBU to think this is not a solution and that the crew should come back out to collect?