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AIBU?

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To ask you how to encourage more people to use the library?

256 replies

LibraryLibrary · 01/11/2025 22:33

My local library wants and needs to attract more users. It's set up a group of volunteers to brainstorm ideas. Predictably, the volunteers are mostly drawn from the people who already use and value the library, which I think is limiting our ideas. Can you help with any suggestions, based on what the library you go to does well? Or based on what you'd like your local library to do? And what do you think puts people off from using the library?
A bit of info on our library: It's in a small to medium-sized town which is socially quite mixed. It's close to several schools (primary and secondary) and to a supermarket. It has parking, but the car park is sometimes full. It has a large open space, plus a couple of meeting rooms.
Among other things, it would be good to hear what you think about opening hours. When would you like your local library to be open? And if the library has to have an annual 2 week shut-down period, to save on costs, when would you prefer that period to be?
Thanks!

OP posts:
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Gerbera55 · 05/11/2025 16:08

LibraryLibrary · 02/11/2025 19:35

A lot of libraries seem to offer lego sessions. Does anyone know what age group that's for and whether these sessions are led by an adult (who might actually need to be good at lego and be criminal record cleared)?

My local library doesn’t have anyone running it but they do put out some of the Lego books they have (they have some which are reference only) alongside the Lego. They don’t advertise an age range either.

I’ve actually been into my local library this morning with my baby to return a couple of books. I went into the children’s section for the first time and it hit me how little space there is to actually sit and enjoy a book. There’s a large rug in the middle of the children’s area but I can’t help but think some lovely beanbags or chairs would be useful. I’m well aware of the funding issues though so it’s definitely a pipe dream!

Social media is definitely a big one for me - other libraries in my borough have social media pages but mine doesn’t. That means that unless you actually go in, you don’t know about the groups and activities.

Londonrach1 · 03/11/2025 21:44

I gave up ok borrowing books at the library as it costs 20 p at my local charity shop to buy a book or 3 for £1 at the others. The risk of me misplacing a library book or not being able to get it back in time .. decided it's not worth it. Do love to pop in if I pas which is hard now due to the parking in my local town. I pay with coins to park now it's app which I can't use

AgentPidge · 03/11/2025 21:40

EmShire · 02/11/2025 00:06

Ban noisy people (especially those old enough to know better)

I was there in a corner and I could hear someone ranting on and on without a break at the top of her voice, and I was surprised to find that it was the librarian!

TheSpiritofDarkandLonelyWater · 03/11/2025 21:12

RobustPastry · 03/11/2025 21:12

Agree that out of hours drop off needs to be made possible

Yes, even Blockbusters managed that.

RobustPastry · 03/11/2025 21:12

Agree that out of hours drop off needs to be made possible

RobustPastry · 03/11/2025 21:10

quiet working space for adults
Quiet working space for teens or younger - put this close to the librarians desk.
warm space
place where you can read a paper
Practical community events- pop up banking, citizens advice, etc
any leisure community groups they can accommodate

Netcurtainnelly · 03/11/2025 21:06

LaserPumpkin · 01/11/2025 22:43

See, most other people’s suggestions are my idea of hell.

I’d just like a quiet, warm space to read.

But libraries these days are all noisy 😔

They wouldn't survive if they were just quiet places to read.

BlueMum16 · 03/11/2025 20:46

LibraryLibrary · 02/11/2025 10:27

@BlueMum16 Can I ask what kind of clubs there are for the high school kids, and who runs them? Are they run by library staff, or by someone else?

I think some are library staff /council and some are volunteers.

They have a coding club, I'll try and find and send you a link.

sashh · 03/11/2025 04:55

OP

I think volunteers get a free DBS, I'm not 100% sure.

If you have teens over age 16 then they can get a DBS and then register for the update service, this is another thing that looks good on a CV.

LibraryLibrary · 02/11/2025 23:48

RosesAndHellebores · 02/11/2025 21:21

The librarians at the libraries I have used could do with being a bit more cheerful and welcoming.

We're lucky - our librarians are very welcoming.

OP posts:
RosesAndHellebores · 02/11/2025 21:21

The librarians at the libraries I have used could do with being a bit more cheerful and welcoming.

Netcurtainnelly · 02/11/2025 21:13

LibraryLibrary · 01/11/2025 22:33

My local library wants and needs to attract more users. It's set up a group of volunteers to brainstorm ideas. Predictably, the volunteers are mostly drawn from the people who already use and value the library, which I think is limiting our ideas. Can you help with any suggestions, based on what the library you go to does well? Or based on what you'd like your local library to do? And what do you think puts people off from using the library?
A bit of info on our library: It's in a small to medium-sized town which is socially quite mixed. It's close to several schools (primary and secondary) and to a supermarket. It has parking, but the car park is sometimes full. It has a large open space, plus a couple of meeting rooms.
Among other things, it would be good to hear what you think about opening hours. When would you like your local library to be open? And if the library has to have an annual 2 week shut-down period, to save on costs, when would you prefer that period to be?
Thanks!

Our library is great. Books, free computers, wifi, it has a café and loads of activities going on. It's like a social hub.

Needlenardlenoo · 02/11/2025 21:04

I run a Lego club at my school. I haven't had to buy any Lego. I've been deluged with the stuff!

You don't need any skill either as the merest mention of Lego will attract highly skilled Lego builders, mostly boys, 11-12.

Some stacking storage boxes with clear lids, and a few base plates may be useful.

Suz145 · 02/11/2025 20:58

I don't know if it ever got off the ground but my local library were once talking about a partnership with the community nursing team where once per month the nurses would come go give talks on topics nominated by the community. The idea was that people could make suggestions of health topics they wanted to know more about and the nurses would organise a talk or workshop. A few examples given were healthy diet for children, mental health in teenagers, supporting someone with addiction, diabetes/obesity.

NeverEverOhNo · 02/11/2025 20:56

Thingsthatgo · 01/11/2025 22:46

A deposit box for returning books out of hours.

100%. This is the biggest reason I don't use my library more.

Also wish it was open on a Sunday too.

Matronic6 · 02/11/2025 20:54

LibraryLibrary · 02/11/2025 11:49

The advertising point is very useful, thanks. Yes, the library is funded via the local council, and money is obviously an issue. But it seems to me that you need to spend money to make money, even in this context. A lot of these suggestions do require a bit of upfront spending, such as getting criminal record checks for volunteers, buying in some lego, etc. If that money can't come from the council, then I'm not sure how it can be raised. I suspect that a lot of people won't want to get involved with activities if they have to pay for them.

Could you put up an ad in library for lego donations, Facebook marketplace or mention to a charity shop if they get donations?

643HerbSprinkles · 02/11/2025 20:43

I used to live in another location

I used the small local library, but I really struggled to return the books due to the library being closed
before I left work. This library had no drop off box to return books out of hours.

LibraryLibrary · 02/11/2025 19:37

I think it's unlikely that the library can manage to fit in or run a cafe, but the suggestion of a coffee machine might be worth a look.

OP posts:
LibraryLibrary · 02/11/2025 19:35

A lot of libraries seem to offer lego sessions. Does anyone know what age group that's for and whether these sessions are led by an adult (who might actually need to be good at lego and be criminal record cleared)?

OP posts:
LibraryLibrary · 02/11/2025 19:34

@FancyBiscuitsLevel I think some kind of a survey or questionnaire would be a good idea, maybe in book bags.

OP posts:
17caterpillars1mouse · 02/11/2025 19:07

Our local library hosts two baby bounce and rhymes a week. A toddler stay and play session and an older kids lego session each week. They also do free crafts in the holidays, certainly gets families in

FancyBiscuitsLevel · 02/11/2025 19:01

LibraryLibrary · 02/11/2025 18:18

Personally, I'd like to see a focus on the library being open at times when people are not at work or at school. I'd love to see either all day Saturday or all day Sunday opening, and opening during all school holidays, as well as some regular evening opening. At the moment the library does have 2 days when it's open until 7, and it's open on Saturday mornings, so we're relatively lucky I think. I hadn't thought about children being busy with activities on Saturday mornings, and I'll mention that. Do you think opening on Sunday morning would be better than opening on Saturday morning?

Saturday vs Sunday mornings is really dependant on families and sports - Sunday morning clashes with church, lots of rugby clubs play on Sunday - but then round here school rugby and football is Saturday. It might be worth polling your local families, could you put together an easy form to fill in and ask schools to send it out to families?

LibraryLibrary · 02/11/2025 18:38

AnotherJaffaCakePlease · 02/11/2025 18:33

Ours is only open until lunchtime on Saturday, such a shame as I've often wanted to visit on Saturday afternoon.

Definitely regular groups for children. Our local children's centre used the library as the venue for a story group, so it was not run by library staff. Would this work for you? Wouldn't take away your staff but gets people through the door. Also the major and local press were in invited for one session to get word out.

How about the annual closure first two weeks of Sept when children have just gone back to school and tired of an evening? Not during school holidays as families need something to do and you may get tourists too?

Edited

I agree that closing during the warm months would be better than closing during the cold months (though I suppose the latter would save more money). I definitely think they should start having a storytelling time. I wonder whether opening on Saturday afternoon would make more sense than opening on Saturday morning (which is the current weekend opening time).

OP posts:
Paaseitjes · 02/11/2025 18:34

LaserPumpkin · 02/11/2025 18:29

Doesn’t that put everyone else off?

It's far enough away from the area with the books and quite close to the noisy coffee machine, so ok! It's an area with chairs where you agree to wait for someone on a rainy day, wait for the bus, or have a cheap, safe 15 min first date, so it's actually really nice listening for a bit. They have displays of books so I pick one up to flick through for 15 mins instead of playing on my phone, and let the baby out of his buggy for a crawl. It's a very different way of using the library to most of the other suggestions.

AnotherJaffaCakePlease · 02/11/2025 18:33

Ours is only open until lunchtime on Saturday, such a shame as I've often wanted to visit on Saturday afternoon.

Definitely regular groups for children. Our local children's centre used the library as the venue for a story group, so it was not run by library staff. Would this work for you? Wouldn't take away your staff but gets people through the door. Also the major and local press were in invited for one session to get word out.

How about the annual closure first two weeks of Sept when children have just gone back to school and tired of an evening? Not during school holidays as families need something to do and you may get tourists too?

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