Feeling a bit shaky after an encounter in Sainsbury's

It isn't normal to go online and pick on total strangers either, FWIW.

I once reported a person who claimed to be a manager in Waterstones. I had walked around for some time with an expensive book in my hand, eventually decided I could not afford it and replaced it on the shelf. I did buy a much cheaper book and left the shop. Thanks heavens I kept the receipt. This man accosted me in the street and accused me of intending to steal the book but "chickening out" when I knew staff were watching me. I gave him back as good as I got and reminded him that you cannot accuse someone of theft until they actually take the goods out of the store without paying. I wrote to the head office and enclosed a photocopy of the book I had purchased to show I was a genuine customer. I got a letter of apology and a £10 voucher. A few weeks later I was able to afford the book and used my voucher in part exchange. I was hoping to meet the "manager" so I could show him the letter and rub his nose in it. He was nowhere to be seen. Subsequently I never again saw him in the shop.

Yes. You can't always control your flight or fight instict. Sometimes your adrenaline just kicks in for no real reason. That's the basis of panic attacks. O P try to relax and concentrate on breathing right. Maybe use a mindful app. You didn't do anything wrong and sounds like you just met an angry woman with her own agenda.

You knew her name, it was on her name badge.
You did not need to be nosy and go looking her up.

One name will suffice for a complaint, it would be unusual for 2 Valerie's to be on at 5.15pm. just like it would be unusual for two managers in Sainsburys to be called Valerie.
and often with names like that, one happens to like to be called Val and the other if there was one likes to be called Valerie.

This.

Hardly stalking is it. She typed her name into the Internet and information came up 🤷‍♀️

Most stores have the store managers name on receipts, if I type their names into Google does that make me a stalker 🤣

I used to work for Argos and it was well known in our company that Sainsbury’s staff are not very nice and a manager just come back from working at an Argos in a Sainsbury’s store , he was the loveliest man you could meet … funny , polite and always such a positive cheery person but even he said he thought people used to exaggerate when they said what Sainsbury’s staff are like especially to Argos staff but he said nope they were terrible and rude … he hated working with them so I suspect you also met one of the Sainsbury’s colleagues that are rude !

Because i work in retail and it puts us in an incredibly dangerous situation i had a colleague at an old job where a customer turned up at her children's school to confront her as he felt she needed sorting as he had been wronged. Guess how he got all the details luckily it was sorted quickly and he was arrested but what if he had a knife or decided to follow her home. People agreeing that this is ok to do to people just doing there job seriously need to think about what they are saying not everyone is a good harmless person.

Searching for her online is absolutely bonkers. Just get on with your day.

I'd quote your user name at you, because you don't sound alright at all. Why are you so angry? You aren't even the person who started the post and you are getting yourself in a tizzy. I've read this thread from top to bottom and I don't see anywhere that the OP is going to contact the Sainsbury's staff on social media.

Insane? Are you a psychiatrist?

So don't go through management contact them yourself on social media because they have wronged you ( a minimum wage retail worker) you sound insane right now and this conversation is over.

Yes it can be worked out from management, but when are the person that has been wronged then you want things sorted ASAP and not waiting for all the leg work to be done when you have already done it yourself.

For the 50 thousand time I never said stalking i said weird and not needed as it can be worked out from first name through management. Are you ok?

It is not stalking to find info on someone. It is stalking when you actually stalk them.

Did you see the post yesterday of the lady who works in a takeaway and the customer came in after abandoning her car with her baby in it in the middle of the street screaming and shouting because some of her order was missing they looked on the cameras and she had been given her whole order and op explained how scared and threatened she felt would you of encouraged that customer to look up that op full name and details online and linkdn and potentially Facebook, Instagram etc. Or would you understand that there are 2 sides to a story and issues should be dealt with through management

And retail staff wear name badges a first name is sufficient what you describe is a person without a name badge at all. Also take into account they where lying to you as everything in hospitals are documented so they no exactly which staff are dealing with which patients but unfortunately thats the reality of being in pysch wards you lose all your rights and there is often a lot of abuse I say this from experience of being on a section 2 multiple times and a section 3 a couple of times. Its not the same as going into a shop and talking to a stranger for a couple of minutes them annoying you then you googling them and going on there LinkedIn and potentially social media to find out information on them.

I consider it to be fraud through complacency and indifference...I had similar in Sainbos a few months ago. The shop assistant went to 'check' andtheb wrongly told me the item was priced correctly and I hadn't been mischarged. I knew differently, the wheels of my trolley even locked when I had to go back to check myself - so annoying!...Supermarkets are making a killing at our expense, they can jolly well not overcharge us and not treat paying customers like criminals.

There has been some problems over the past week with Sainsbury's Internet going down. I've always had really good service there. I'm surprised at some of the comments attacking the OP though and accusing of lies and stalking is completely over the top.

Interesting to see quite a few people mention Sainsburys. I had an incident a few months ago, using the Smartshop - I'd finished the payment process and the total came up, then I got the re-scan message - however, just about every till - not just mine - was flashing up for a re-scan. A harassed-looking assistant came over to me, scanned a few items, got to some reduced meat, and her face completely changed as she said 'you'll have to go to a till to put everything through again' - she didn’t say it outright but she was clearly implying that I hadn’t initially scanned it.

I politely told her that everything had indeed been scanned but she looked totally disbelieving and I felt quite accused. The colleague on the till she sent me to was as cold and monosyllabic as it’s possible to be, and tbh I don’t think there’s much doubt what she thought. Lo and behold, the manual rescan produced exactly the same total as on the Smartshop, so I had indeed scanned everything just as I’d said.

They were both horrible though. I did actually email and make the point that all the tills had been flashing and there was clearly some problem, but I got some feeble 'we’re sorry if you felt that way'-type response.

The very next time I went into that (very large) branch, guess what….all the Smartshop terminals were once again flashing for rescans….

Was after 2013. Maybe students are held to different standards. We had to display our full name on a badge that also showed our university (so people could properly stalk us I guess).

I was an inpatient in a psychiatric hospital. The staff have no uniform or badges. One staff member made very inappropriate comments about me to me, and about my care.
I reported her to the ward manager the next day. I had no name to go on as they did not have badges. I was asked to describe her. She was black and had short hair with purple streaks in. I was told there was no one there like that. Turned out she wore wigs and changed them all the time.
An example of why name badges are needed.

Its been a while since you've worked in a hospital hasn't it the hello my name is campaign started in 2013. I never once said stalking. Iv repeatedly said its weird and could potentially be very dangerous considering the sort of violent threats people working in the general public recieve. I've also repeatedly explained how its not necessary as its very easy for the company to figure out.

Well, we had to display badges with our full name. No big yellow badges here.
And like I said, funny how the police don't even have a badge with a first name. But anyway....

OP did nothing wrong by looking up public information. That is not stalking. Have you been stalked? Looking up a name is not stalking.

Firstly in in hospitals staff all wear them big yellow badges saying hello my name is ...... but its only a first name. Secondly like I said before the company will be able to figure it out its not hard with a first name, time of day and department. Customers do not need to be looking up staff online to get there information

Contact the store and ask to speak to a senior manager and explain what happened. Someone like that manager shouldn’t be working with members of the public!!

I was a student ODP and we had to wear a name badge as well as our lanyard.
We were told to have our social media as private as we could make it as you would get patients that would maybe take a liking to you, and look you up.

If I felt wronged by retail staff, then I would be looking up the staff member too. However, there is a difference between looking them up so you can give a name to their boss, and looking them up so you can harass them on LinkedIn/Facebook etc.