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Original poster

To be very impressed by this coach drivers zero tolerance stance?

112 replies

SmellsLikeTeenArmpit · 27/10/2025 11:52

Travelling home on a National Express coach this morning.

When we had all boarded, the driver did a couple of safety announcements and then she said "Headphones must be used if you're watching or listening to anything on this coach, nobody else wants to hear your music, and believe me I won't hesitate to stop at a service station and make you get off if you ignore this".

Someone near the front just started having a conversation on loudspeaker and the driver immediately yelled "turn that off please, you all heard what I said before we departed Victoria" Grin Loudspeaker was switched off and peace reigns again.

I might actually email NX and tell them how much I appreciate her, in the hope that they encourage all their drivers to take the same stance.

OP posts:
MinnieBaldock · 27/10/2025 12:04

I used to get a coach every day and someone had done a poo in the toilet and it really was very unpleasant. The windows on coaches dont open. Dont people go before they go out.

BingBongBish · 27/10/2025 12:04

Well done that man! 🥇

And yes, definitely send an email.

Most people are quick enough to send one when they're complaining, so a bit of praise would be great.

Original poster
SmellsLikeTeenArmpit · 27/10/2025 12:01

TheBroonOneAndTheWhiteOne · 27/10/2025 11:57

The driver of a coach I boarded last week told everyone to put on their seat belts.
I was very impressed with that.

Don't they always do that? I'm sure that a standard announcement.

It's not "threatening unscheduled stops" btw. It's actually against the conditions of carriage (12.1(b)(vi)) and I am pretty sure drivers have the authority to refuse to carry passengers who don't comply! www.nationalexpress.com/en/help/conditions-of-carriage

OP posts:
TheBroonOneAndTheWhiteOne · 27/10/2025 11:59

RichardMarxisinnocent · 27/10/2025 11:58

Umm, so what if you need to poo during the journey? Do they expect you to soil yourself?

Show quote history

I was wondering the same thing.
It's an odd thing for the driver to say.
It's not like they have to clean the loos themselves.

RichardMarxisinnocent · 27/10/2025 11:58

Soontobe60 · 27/10/2025 11:55

We had a similar message when we got a coach down to Southampton for a cruise - with the addition of “no solids down the onboard toilet please - no one wants to smell your poo” 😂

Umm, so what if you need to poo during the journey? Do they expect you to soil yourself?

TheBroonOneAndTheWhiteOne · 27/10/2025 11:57

The driver of a coach I boarded last week told everyone to put on their seat belts.
I was very impressed with that.

BoxesBoxesEverywhere · 27/10/2025 11:57

badstrict · 27/10/2025 11:55

Please don’t send an email. If this isn’t standard procedure, and I’m quite sure threatening unscheduled stops to remove people isn't, she may get into trouble.

The OP doesn't have to say anything about "threatening unscheduled stops", just that they appreciated the zero tolerance approach to the use of headphones

Soontobe60 · 27/10/2025 11:55

We had a similar message when we got a coach down to Southampton for a cruise - with the addition of “no solids down the onboard toilet please - no one wants to smell your poo” 😂

BoxesBoxesEverywhere · 27/10/2025 11:55

Good on the driver!
Yes, email them to tell them that you appreciated them.

badstrict · 27/10/2025 11:55

Please don’t send an email. If this isn’t standard procedure, and I’m quite sure threatening unscheduled stops to remove people isn't, she may get into trouble.

Overthebow · 27/10/2025 11:55

Yes email, this should be standard.

PullTheBricksDown · 27/10/2025 11:53

Email them! Agree, this should be encouraged. And will cancel out anyone moaning about the driver sticking their nose in.