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AIBU?

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To be very impressed by this coach drivers zero tolerance stance?

112 replies

SmellsLikeTeenArmpit · 27/10/2025 11:52

Travelling home on a National Express coach this morning.

When we had all boarded, the driver did a couple of safety announcements and then she said "Headphones must be used if you're watching or listening to anything on this coach, nobody else wants to hear your music, and believe me I won't hesitate to stop at a service station and make you get off if you ignore this".

Someone near the front just started having a conversation on loudspeaker and the driver immediately yelled "turn that off please, you all heard what I said before we departed Victoria" Grin Loudspeaker was switched off and peace reigns again.

I might actually email NX and tell them how much I appreciate her, in the hope that they encourage all their drivers to take the same stance.

OP posts:
CrazyGoatLady · 27/10/2025 13:06

SmellsLikeTeenArmpit · 27/10/2025 11:52

Travelling home on a National Express coach this morning.

When we had all boarded, the driver did a couple of safety announcements and then she said "Headphones must be used if you're watching or listening to anything on this coach, nobody else wants to hear your music, and believe me I won't hesitate to stop at a service station and make you get off if you ignore this".

Someone near the front just started having a conversation on loudspeaker and the driver immediately yelled "turn that off please, you all heard what I said before we departed Victoria" Grin Loudspeaker was switched off and peace reigns again.

I might actually email NX and tell them how much I appreciate her, in the hope that they encourage all their drivers to take the same stance.

That is awesome. Good for her.

BingBongBish · 27/10/2025 13:05

Staringintothevoid616 · 27/10/2025 13:00

Actually hypnotherapy for IBS has, I think a nearly 90% 5 year success rate, which would seem to back up the posters claim about amazing what the mind can do

Edited

If that's true then it's great if you can afford it or get it immediately on the NHS.

But where does that leave sufferers in the meantime?

Flyingintotheunknown · 27/10/2025 13:04

Haha yes I’ve done many a journey on national express and they are strict on people having conversations on loud speaker/ video calls and playing videos/ music loudly. They ask that you respect other passengers.
Some of their services run very early morning and very late night, even right through the night in some cases and other passengers like to try and get some sleep or enjoy their journey in peace.
However, every single journey I take on the coach there’s always at least one who despite the driver announcing that headphones must be used or not have conversations on loud speaker, always arrogantly seem to think they are above the rules.
I had one woman sat behind me once who just would not stop having conversations on loud speaker despite the driver shouting “turn it off” multiple times, in the end the driver loudly said to his assistant to “get her off and I’m going to stop the bus”. The woman finally realised that national express don’t fuck about and did not dare use loud speaker for the remainder of the journey

TheBroonOneAndTheWhiteOne · 27/10/2025 13:01

MrsSlocombesCat · 27/10/2025 12:55

I'm 61 and have never pooed in a public toilet. I have IBS. It's amazing what the brain can do.

Bully for you.
Are you suggesting that the entire human race can control their BMs, just because you can?
Hmm

Staringintothevoid616 · 27/10/2025 13:00

BingBongBish · 27/10/2025 12:58

Are you suggesting that will be the case for all IBS sufferers everywhere, because it is for you?

Sorry, it's not clear.

Actually hypnotherapy for IBS has, I think a nearly 90% 5 year success rate, which would seem to back up the posters claim about amazing what the mind can do

BingBongBish · 27/10/2025 12:58

MrsSlocombesCat · 27/10/2025 12:55

I'm 61 and have never pooed in a public toilet. I have IBS. It's amazing what the brain can do.

Are you suggesting that will be the case for all IBS sufferers everywhere, because it is for you?

Sorry, it's not clear.

SinnerBoy · 27/10/2025 12:58

In the 80s, when Walkmans became popular, the Tyneside Metro had signs instructing passengers to turn the volume down, if requested. Tinny pop coming through the headphones was really irritating. I remember a section on the local telly, saying that people should be considerate.

How times have changed.

Staringintothevoid616 · 27/10/2025 12:58

Oh this is great, and yes please to this on trains. A few months ago I was wondering round Tintagel castle and there was a large group of people and I asked one of them to turn off her music she had playing out of her phone as she was walking round. I’m not sure if they were English (they weren’t speaking in English) so might have been a cultural thing (is this acceptable in other countries?). So she might not have realised it’s not acceptable here. We do need to start calling this out.

MrsSlocombesCat · 27/10/2025 12:55

RichardMarxisinnocent · 27/10/2025 11:58

Umm, so what if you need to poo during the journey? Do they expect you to soil yourself?

I'm 61 and have never pooed in a public toilet. I have IBS. It's amazing what the brain can do.

SinnerBoy · 27/10/2025 12:52

Ponoka7 · 27/10/2025 12:22

@angelos02 this started after the harmful over use of a mobile, on the brain was discovered.

No such thing has been discovered.

somewhereintheworld · 27/10/2025 12:51

When I went to the ABBA Voyage trip on a coach we were told there was to be no alcoholic consumed. The couple next to us on the back seat had about four bottles of wine and ended up drunk and shouting. The driver did absolutely nothing about this.Wish we'd had this fantasticly strict driver on that trip. What a woman, she would have chucked them straight off!

Greenwitchart · 27/10/2025 12:51

Brilliant!

That should be standard policy on any form of public transport...

MrsSlocombesCat · 27/10/2025 12:49

TheBroonOneAndTheWhiteOne · 27/10/2025 11:59

I was wondering the same thing.
It's an odd thing for the driver to say.
It's not like they have to clean the loos themselves.

Are you sure about that? I don't know about NE but my ex was a coach driver for a couple of different companies and they very much did have to clean them.

SmellsLikeTeenArmpit · 27/10/2025 12:47

NorthSouthEast · 27/10/2025 12:44

Brilliant driver, this is how to manage things, set your expectations high and at the beginning then there’s no argument.

i was on a standard city bus in Germany a couple of weeks ago and realised the driver was saying something pretty sharpish, clearly an instruction (I don’t know German) and as a phone playing music without headphones was then turned off abruptly I imagine this was a very clear command to passengers to stop with the loud music. Very refreshing and I wish all public transport operators would do this. Is there any reason they can’t?!

I guess train drivers don't actually know what's going on in the rest of the train so can't enforce it. And bus drivers are already subject to far too much abuse, plus passengers get on and off every few minutes so they'd never stop saying it. On a coach, stops are limited and so it's more of a captive audience. Plus the threat of being chucked off at a service station in the middle of nowhere is quite powerful!

OP posts:
Sasha07 · 27/10/2025 12:45

Definitely send them an appreciation email. We need more people like her calling the shots for decent behaviour 💪

badstrict · 27/10/2025 12:45

CryMyEyesViolet · 27/10/2025 12:11

Yes - the OP explicitly references where the terms say that. Why would you post this without checking, what did you think she meant my 12.1(b)(vi)?!

I wasn’t able to check so I asked. I didn’t know what OP meant with the numbers/letters. It’s ok to ask further if you don’t know something, surely that’s how we learn? It was a lot of information on the link, far too much for me to process.

BingBongBish · 27/10/2025 12:45

Superhansrantowindsor · 27/10/2025 12:42

Coaches never used to have toilets and people managed fine. Just like people don’t tend to soil themself in the car. I get that in very rare circumstances a medical condition may prohibit someone having control of their bowels but most people should be fine. Those toilets really do stink to high heaven if someone passes a solid.

And most people are fine.

It's those who aren't who are important here.

It'll be one of the reasons they chose a coach with a toilet in the first place.

NorthSouthEast · 27/10/2025 12:44

Brilliant driver, this is how to manage things, set your expectations high and at the beginning then there’s no argument.

i was on a standard city bus in Germany a couple of weeks ago and realised the driver was saying something pretty sharpish, clearly an instruction (I don’t know German) and as a phone playing music without headphones was then turned off abruptly I imagine this was a very clear command to passengers to stop with the loud music. Very refreshing and I wish all public transport operators would do this. Is there any reason they can’t?!

badstrict · 27/10/2025 12:43

SmellsLikeTeenArmpit · 27/10/2025 12:13

I'm sorry what? Did you look at the section I mentioned? It says, to save you the trouble, "Prohibited behaviour: You must ensure that you do not [...] play any music players, musical instruments or electronic devices that are audible and distracting or annoying to any person on any Coach"

And then goes on to say that you can be refused further carriage (ie, chucked off the coach) if you do not comply.

No I didn’t understand the link it was too much information for me to read which is why I asked if it was listed. Thank you for clarifying. In that case I definitely would email some praise!

Superhansrantowindsor · 27/10/2025 12:42

Coaches never used to have toilets and people managed fine. Just like people don’t tend to soil themself in the car. I get that in very rare circumstances a medical condition may prohibit someone having control of their bowels but most people should be fine. Those toilets really do stink to high heaven if someone passes a solid.

BaalSatanas · 27/10/2025 12:42

Good on the driver. Last coach trip I went on, the driver did the safety briefing bit and asked for any questions. I asked her to turn the annoying radio off - yes the drivers radio 😂

MO0N · 27/10/2025 12:38

Excellent, well done that man 👏🏻😊

heartsinvisiblefury · 27/10/2025 12:36

That’s made me want to travel via national Express now !

Crinkle77 · 27/10/2025 12:34

Perfect example of my post above. How are you supposed to go on demand? If I don't need to go I cant force it out.

GreenGodiva · 27/10/2025 12:33

badstrict · 27/10/2025 11:55

Please don’t send an email. If this isn’t standard procedure, and I’m quite sure threatening unscheduled stops to remove people isn't, she may get into trouble.

You are wrong, my DH is a coach driver and he had the right to set out the rules of transit and stop to remove anybody that doesn’t comply. Much like a bar tender had the right to refuse service. If 5 Pele were having a loudspeaker conversation at the same time and somebody else had music on and dignity rises kids were playing games, how do you expect the driver to concentrate? A low babble of background conversation is very very different. My DH tells the school teachers he’s got zero problem with school kids singing to the same song if they want to do that, he will even have the music subtraction playing for them. But he won’t tolerate noisy games/tablets/music unless he’s on his own and it’s his music.