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AIBU?

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To be very impressed by this coach drivers zero tolerance stance?

112 replies

SmellsLikeTeenArmpit · 27/10/2025 11:52

Travelling home on a National Express coach this morning.

When we had all boarded, the driver did a couple of safety announcements and then she said "Headphones must be used if you're watching or listening to anything on this coach, nobody else wants to hear your music, and believe me I won't hesitate to stop at a service station and make you get off if you ignore this".

Someone near the front just started having a conversation on loudspeaker and the driver immediately yelled "turn that off please, you all heard what I said before we departed Victoria" Grin Loudspeaker was switched off and peace reigns again.

I might actually email NX and tell them how much I appreciate her, in the hope that they encourage all their drivers to take the same stance.

OP posts:
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lIlIIl · 27/10/2025 18:23

I love that, I’m so sick of people playing stuff through speakers, use headphones or have it on mute.

BingBongBish · 27/10/2025 17:33

Jaxhog · 27/10/2025 16:21

For the vast majority, it's a matter of common sense and planning ahead. I've been on coaches where people have used the loo immediately after a rest stop. No-one minds if its a real emergency.

"No-one minds if it's a real emergency".

But they do, don't they? As is evidenced in this thread because how does anyone know if it was a 'real' emergency or not?

IBS sufferers for example may well have taken a dump during the rest stop, but sometimes need to go again half an hour later.

My ex husband used to suffer from IBS and it can be quite unpredictable.

So impossible to judge whether it's a 'real emergency' or a much needed second trip.

WendyFromTransvisionWamp · 27/10/2025 17:22

Hurrah, excellent driver, glad you sent the appraising feedback to the company.

I was at a swanky spa hotel this summer, there were very clear signs saying no audio from devices is allowed including conducting phone calls on speaker. But of course there was one who did exactly that, a phone call on loud speaker whilst standing in the middle of the small pool (wtf). In no time a member of staff materialised and asked her to stop. I was very impressed!

Greebosmum · 27/10/2025 17:14

TheBroonOneAndTheWhiteOne · 27/10/2025 11:59

I was wondering the same thing.
It's an odd thing for the driver to say.
It's not like they have to clean the loos themselves.

Actually, the drivers do have to clean the loo. At least where my DH worked they did. Coach cleaners aren't a thing at most places. The disgusting stuff people left gor him to deal with was unbelievable.

Staringintothevoid616 · 27/10/2025 17:07

Amauve · 27/10/2025 17:04

That was fucking mean of the driver then, wasn't it.

Bet that couple were never late for another bus. Why should everyone else be late because of that couples inability to be on time

Amauve · 27/10/2025 17:04

Talltreesbythelake · 27/10/2025 12:24

Yes they do. On my last trip the driver announced that he would be buying a toilet brush as someone had made a big mess in the loo. It stunk out the coach, too. Most people can wait to use the services. This was a kid in a hurry.

That was fucking mean of the driver then, wasn't it.

ThePoshUns · 27/10/2025 16:43

Excellent! I was on a full coach trip a few months ago. One of the passengers started watching a film on her iPad at full blast. I was several rows begins and could hear it. Everyone was huffing and puffing so I stood up and shouted ‘oy you, our headphones in please none of us want to hear your film thank you very much.’
She did but I really couldn’t understand how she thought it was in any way acceptable.

UnctuousUnicorns · 27/10/2025 16:43

Never mind Nanny No Dumps; I'm getting Viz Parkie vibes from some on here, à la "DID YOU DO A SHITE IN MY BOG?!!"

DeanStockwelll · 27/10/2025 16:35

@BingBongBish , my apologies, I you are right, I did not see your correction.

Jaxhog · 27/10/2025 16:21

BingBongBish · 27/10/2025 12:06

Dont people go before they go out.

Oh come on, any free thinking adult will know that sometimes people get caught short, or suffer from IBS etc.

But yes I agree, it can be very unpleasant.

For the vast majority, it's a matter of common sense and planning ahead. I've been on coaches where people have used the loo immediately after a rest stop. No-one minds if its a real emergency.

Friendlyfart · 27/10/2025 16:14

Fantastic! I can’t bear it when people have their phones on without headphones. I have asked people to turn off/put headphones on as it’s such a horrible noise.

sittingonabeach · 27/10/2025 16:14

I assume the no solids down the loo request is asking people to be courteous so if they can wait until the next services stop then do so. If a medical emergency then you would have no choice but to use the loo.

MissyB1 · 27/10/2025 16:01

I remember being on National Express last year coming back from Heathrow, a woman started kicking off loudly because a couple had booked the two seats her and her dd were sitting on, but the woman didn’t want to move. There were plenty of seats at the back! The driver warned her he wouldn’t leave Heathrow if she didn’t shut up and move. She moved, but when he had only been driving about 5 minutes she started shouting again. Driver turned around, drove back to Heathrow and asked the transport police to remove her and her dd. He was firm, calm and professional. The rest of us were so grateful!

Drachuughtty · 27/10/2025 15:58

Great you've emailed them! Sick of how many ticket collectors on trains just walk past the business suited blokes shouting about Excel spreadsheets in the quiet coach for hours.

Disturbia81 · 27/10/2025 15:55

Perfect driver

SmellsLikeTeenArmpit · 27/10/2025 15:53

I've emailed, just saying the coach number/time and how much I appreciated the driver enforcing the rules about electronic noise!

OP posts:
StrawberrySquash · 27/10/2025 15:16

I'm behind the coach driver. And behind an appreciative email!

milveycrohn · 27/10/2025 15:11

The last tine I did a long coach journey in the UK, someone spoke loudly on their phone for the entire journey.
It was another passenger who complained.
Some people are very selfish. I did not want to hear her intricate phone conversation.

Coffeetime25 · 27/10/2025 15:05

def email and give the praise more drivers should follow this drivers example

Sartre · 27/10/2025 15:04

Fantastic. I would also email, you don’t have to go into full details but just sing her praises in the hope it gets back to her and she’s rewarded in some way.

Superhansrantowindsor · 27/10/2025 15:02

BingBongBish · 27/10/2025 12:45

And most people are fine.

It's those who aren't who are important here.

It'll be one of the reasons they chose a coach with a toilet in the first place.

Which I acknowledged in my original post. For some people using the toilet is essential. But most passengers will be able to wait for the services. I am not suggesting for one minute that someone with a medical need should not use the toilet. It’s people who can’t be arsed getting off at the services who are the issue.

redjeans28 · 27/10/2025 14:33

badstrict · 27/10/2025 12:08

Right. But is using headphones listed in your link?

I imagine it would come under these stipulations

(vi) Play any music players, musical instruments or electronic devices that are audible and distracting or annoying to any person on any Coach, or which interfere with, or render less audible, any public address system or other equipment;

Comply with any request or instruction from any driver of a Coach or any National Express Representative

Use mobile phones and other electronic devices considerately on all Coaches and in any Station.

Troubadourr · 27/10/2025 14:31

This should also encompass parents who allow their kids to play peppa pig without headphones.

dynamiccactus · 27/10/2025 14:30

TheBroonOneAndTheWhiteOne · 27/10/2025 11:59

I was wondering the same thing.
It's an odd thing for the driver to say.
It's not like they have to clean the loos themselves.

They do have to clean them. Pretty outrageous I think, it should not be their job.

But still an odd thing to say, it's simple biology - food in, waste out!

BingBongBish · 27/10/2025 14:28

DeanStockwelll · 27/10/2025 14:11

I am with @sidebirds , which man are you talking about ?
Before you get sarky perhaps you should read @SmellsLikeTeenArmpit 1st post.

@SmellsLikeTeenArmpit I agree with other pp , definitely send a email to NX praising the driver for standing up to inconsiderate passengers and her upholding NX policies.

And again, before you bothered replying, you should've bothered to read the thread 🤷‍♂️

Had you done that, you'd see that I'd misread and apologised?

Better to misread than not bother at all.

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