I cancelled netflix in Sept due to needing to save money and the quality of what was on offer for kids. We also have Disney so really don't need both.
DD (who has suspected ADHD and breaks many rules) has managed to reinstate it not just once but TWICE. It happened because my Netflix password was saved on the TV.
I have just spoken to them and they have refunded for Oct but not for Sept because the account has been used - yeah, no shit sherlock.
A little bit of googling has revealed that this is a common problem. Aibu in thinking Netflix need to sort this our before thie theivery via kids strategy damages their reputation.
Surely there should be some kind of verification process before a streaming service can be purchased directly through a TV?