Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Student nurse using phone during procedure

184 replies

MikeRafone · 25/10/2025 19:40

On a children’s ward

curtains closed and nurses is taken blood from child, student nurse is standing behind nurse but further down the bed. Student gets phone out and not sure what she is doing - she then sees me looking and quickly puts it away. The phone being out was certainly not to do with the patient

im comforting child during the blood being taken

are nurses allowed phones out whilst working and working around children?

not sure m if there are rules,

OP posts:
SleepySquirrel52 · 26/10/2025 14:22

Blushingm · 26/10/2025 14:12

It’s a big no no to take pictures of patients on your personal phone - we could be disciplined for this.

Every trust/department does their own rules. We can use personal mobiles to take pictures of patients when required - there's an app called 'consultant connect' which you login to on your phone, take the pictures, add pt's NHS number, it uploads in to their records and emails a copy to your NHS email.

Blushingm · 26/10/2025 14:12

Kirbert2 · 26/10/2025 13:37

No work phones for nurses at the hospital my son was at. They would either take a picture with my permission using their own phones or I would take a picture and send it to them via their work email address depending on how concerned they were about the issue.

It’s a big no no to take pictures of patients on your personal phone - we could be disciplined for this.

Kirbert2 · 26/10/2025 13:37

No work phones for nurses at the hospital my son was at. They would either take a picture with my permission using their own phones or I would take a picture and send it to them via their work email address depending on how concerned they were about the issue.

smilingfanatic · 26/10/2025 13:36

Periperi2025 · 26/10/2025 13:28

Similar to pens then?!

Which nurses have to bring in from home!

Blushingm · 26/10/2025 13:35

Nanny0gg · 26/10/2025 13:32

Well I hope the phones are very secure...

my work phone is managed by nhs and is secure - nothing can be added or deleted unless done by the UHB

Kirbert2 · 26/10/2025 13:33

Periperi2025 · 26/10/2025 13:28

Similar to pens then?!

and drip stands
door handles
hospital lifts
visitors
other children
playrooms/toys

honestly, hospitals are full of germs. Phones were the least of my worries when my son was in there and immunocompromised.

Nanny0gg · 26/10/2025 13:32

Wishiwasatailor · 26/10/2025 09:24

They probably didn't have all the observations and records online only accessible via work mobiles in the dark ages.

Well I hope the phones are very secure...

Periperi2025 · 26/10/2025 13:28

user793847984375948 · 26/10/2025 10:47

Phone screens are some of the most contaminated surfaces we have. Aren't they carrying more bacteria than a toilet seat? BNF should be on hand as hard copy, and wards have PCs to look stuff up.

Similar to pens then?!

Blushingm · 26/10/2025 13:23

HoppingPavlova · 26/10/2025 12:47

Children have been abused and photographed by workers . That is why mobiles are not permitted in any job I have ever worked in whilst I am directly working with that child. It protects the child AND the worker. Are you that stupid ?

Sure, yeah. The student will not be alone with any patient at any point. As a n this situation, there was a nurse there and at least one child parent/guardian. A very different scenario from a HCP who may see a patient in isolation. Is it great, no, absolutely not. Is it what you are making out, no, absolutely not.

I have a work mobile that has apps for photos to send securely. I use it daily - there are definitely times when photos are required………

GPs for example take photos of wounds or skin conditions to send to experts

Biskieboo · 26/10/2025 12:55

MN can be so bonkers sometimes. I was in hospital recently and I distinctly recall that there were lots of things in there. Many of which got touched on a regular basis. Beds. Drips. Pens. Desks. Computers. Plates. Clipboards. Cups. Switches. Handles. I could go on for a long time. But apparently mobile phones are a thing unique in their propensity to unstoppaby spew forth bacteria and thus are a cause for great concern from a hygiene point of view. I don't think that's right.

SleepySquirrel52 · 26/10/2025 12:48

Yep if browsing/texting on the ward that's not a good look - more for their mentor/staff to pick up on I think not sure if comment myself.

There are some work based reasons to have phone out though - Students in our area have all their portfolios accessed on their phones and need to get signed off etc on them - so they would need to have their phone on them. I.e. prepared cannulation kit - witnessed X10. They all have their phones on and constantly chase signatures/comments to get signed off.

Our trust guidelines/policies/drug details & pgds are also on phone apps so you'd be using the phone to check any of those during the shift. So you'd regularly see staff in my region using phones during the shift.

HoppingPavlova · 26/10/2025 12:47

Children have been abused and photographed by workers . That is why mobiles are not permitted in any job I have ever worked in whilst I am directly working with that child. It protects the child AND the worker. Are you that stupid ?

Sure, yeah. The student will not be alone with any patient at any point. As a n this situation, there was a nurse there and at least one child parent/guardian. A very different scenario from a HCP who may see a patient in isolation. Is it great, no, absolutely not. Is it what you are making out, no, absolutely not.

Kirbert2 · 26/10/2025 12:40

notthisagain2025 · 26/10/2025 04:58

No. They do not do this "all the time" although under some very exceptional circumstances they might occasionally, and this is not one of those circumstances.

You are wrong. No further discussion needed.

They absolutely did when my son was in hospital. All of the time, not just exceptional circumstances.

Not just for medical reasons either. I can also think of many examples when it was something like showing a picture of their new puppy.

Blushingm · 26/10/2025 12:38

ExtraOnions · 26/10/2025 11:57

It was a boring old Blood Test, that both of them will have done dozens of times. She wasn’t actually involved in doing it, so not sure of the issues.

Student Nurses, getting themselves into debt, for the honour of crappy hours, crappy pay, and distressing situations … but let’s get one in trouble for checking a phone.

Because student nurses are not there just to watch! She could have spoken to the mum or the child or shown an interest in why the child was having bloods - it’s NEVER acceptable for a student nurse to show disinterest or be scrolling their phone whilst on duty

XenoBitch · 26/10/2025 12:37

Blushingm · 26/10/2025 12:35

We have 1st years in October. Remember there is a March intake at lots of universities. We are having 1st years from September 25 cohort starting this week

Ah yes, I forgot about that.
Good luck to them.

Blushingm · 26/10/2025 12:35

XenoBitch · 26/10/2025 12:30

Exactly. The nurse had her back to her, and the student was some distance away. Whatever procedure was going on, it sounds like it was not a learning experience.
Also, the fact she was on placement on October suggests that she is a not a first year student. First years would still be in lectures/practical classes in uni right now.

I was a student ODP, and most days there was a student nurse in tears in the changing rooms. The course is tough, and some mentors and qualified staff are absolutely awful to students.
But yes, report this student for doing nothing on her phone.

We have 1st years in October. Remember there is a March intake at lots of universities. We are having 1st years from September 25 cohort starting this week

Blushingm · 26/10/2025 12:34

As an assessor for student nurses that’s definitely NOT acceptable

Id be mortified if one of my students did this.

XenoBitch · 26/10/2025 12:30

ExtraOnions · 26/10/2025 11:57

It was a boring old Blood Test, that both of them will have done dozens of times. She wasn’t actually involved in doing it, so not sure of the issues.

Student Nurses, getting themselves into debt, for the honour of crappy hours, crappy pay, and distressing situations … but let’s get one in trouble for checking a phone.

Exactly. The nurse had her back to her, and the student was some distance away. Whatever procedure was going on, it sounds like it was not a learning experience.
Also, the fact she was on placement on October suggests that she is a not a first year student. First years would still be in lectures/practical classes in uni right now.

I was a student ODP, and most days there was a student nurse in tears in the changing rooms. The course is tough, and some mentors and qualified staff are absolutely awful to students.
But yes, report this student for doing nothing on her phone.

Pranksters · 26/10/2025 12:00

Halloweenisrathernice · 26/10/2025 11:53

What on earth are you on about ? OP is concerned as a student nurse was accessing her phone in front of the patient(her DS)? You sound so entitled and I am concerned you actually have access to patient's at all.

And if you bothered to read any of my previous replies you would see that I would not tolerate a student being on their phone at a patients bedside. However we don’t know that’s what she was doing as we also have hand held devices that we use to record observations, look at patient's charts, count resp rates etc. She could have been doing that, we won’t know as the OP has said she isn’t going to say anything. And it’s not her child. But I think you actually have no idea what you’re talking about.

OnlyOnAFriday · 26/10/2025 11:58

Ponoka7 · 26/10/2025 11:50

Every enquiry into poor children's and maternity services says, poor communication, lack of communication, lack of attention, the focus not being on the patient, not properly listening to the patient/carers, not properly listening to each staff member, has contributed to the poor care and even deaths. I wouldn't say "never coming across a rule" means best practice has been followed. It's why we have awards, best infection control etc within hospitals, to hope other wards/departments/hospital trusts follow. Our death and disability rate within children and maternity care, because of hospital neglect should be shocking to us all. Except for work reasons, we've got to cut phone use. It's having a massive effect on all of us.

I completely agree that apart from work reasons phone use shouldn’t be happening. However the points I’d being replying to were saying that even for work purposes such as taking observations work phones shouldn’t be used.

People saying that staff need to disregard work provided devices and use paper BNFs and write on scraps of paper because of a safeguarding risk. Whereas actually for best care and outcomes we need to use the devices provided.

ExtraOnions · 26/10/2025 11:57

It was a boring old Blood Test, that both of them will have done dozens of times. She wasn’t actually involved in doing it, so not sure of the issues.

Student Nurses, getting themselves into debt, for the honour of crappy hours, crappy pay, and distressing situations … but let’s get one in trouble for checking a phone.

Halloweenisrathernice · 26/10/2025 11:53

Pranksters · 26/10/2025 11:46

Oh bore off.

Why the fuck would I be looking in the bnf at a patient’s bedside. Hmm

What on earth are you on about ? OP is concerned as a student nurse was accessing her phone in front of the patient(her DS)? You sound so entitled and I am concerned you actually have access to patient's at all.

StarlightLady · 26/10/2025 11:52

Shakethedisease · 26/10/2025 11:37

The harm: that the student nurse is there to learn, and if they're looking at their phone not at what the qualified nurse is doing with the patient, they aren't paying attention and learning properly?

It's not that it affects the child having their blood taken right then. It's that this nurse could then be not clear enough on that procedure when they have to perform it in future on another child. That's why they shouldn't be looking at their phone.

So many assumptions on this thread. It’s a good job a lot of posters don’t work in law.

You don’t know what they were looking at on their phone, so it’s impossible to say whether or not it was relevant. It may have been medical, it may have been an emergency.

As far as l know, nobody for certain knows this particular hospital rules about phones either.

Ponoka7 · 26/10/2025 11:50

OnlyOnAFriday · 26/10/2025 11:34

I don’t think anyone is stupid. They’re just saying this rule is not universal. I’ve worked on children’s wards and in maternity and never come across this rule.

Every enquiry into poor children's and maternity services says, poor communication, lack of communication, lack of attention, the focus not being on the patient, not properly listening to the patient/carers, not properly listening to each staff member, has contributed to the poor care and even deaths. I wouldn't say "never coming across a rule" means best practice has been followed. It's why we have awards, best infection control etc within hospitals, to hope other wards/departments/hospital trusts follow. Our death and disability rate within children and maternity care, because of hospital neglect should be shocking to us all. Except for work reasons, we've got to cut phone use. It's having a massive effect on all of us.

Pranksters · 26/10/2025 11:46

Halloweenisrathernice · 26/10/2025 11:34

God aren't you clever. Well, look it up later when the child isn't there.

Oh bore off.

Why the fuck would I be looking in the bnf at a patient’s bedside. Hmm